The Retreat Ranch

นโยบายการยกเลิก

Reservations are confirmed upon receipt of your deposit (equal to half of the minimum booking amount unless otherwise specified/agreed upon) and refundable damage/security deposit or event insurance policy. Payment in full is due no less than 25 days prior to your stay/event. If the balance is not paid by 25 days of check in, there is a $50 per day late penalty fee. If the balance is not paid within 10 days of check in, Retreat Ranch has the right to cancel the reservation with no refund due renter. If you cancel with 180 or more days notice then a refund minus $500 plus credit card processing fees of 7% will be issued. If you cancel with 179 to 120 days notice then a 50% refund of monies paid will be refunded plus 7% credit card processing fees. If you cancel with 119 days to 91 days then a 50% credit of what was paid will be issued (that does not expire, also not applicable for holiday dates, subject to restrictions). Less than 90 days and earlier there are no refunds or credits. An option is that we also can open up the date with no refund to see if it is rebooked- which then we would issue a full refund minus a 10% processing & credit card fees if it is rebooked. You can change your date with 120 or more days notice with a $250 change fee. For changes less than 120 days to 60 days notice there is a $500 change fee for low season dates and $1,000 fee for high season dates. Changes with less than 59 days pr ;less notice are subject to restrictions and may not qualify for a change and may be subject to a $1,500 change fee (not available for high season dates). Major Disasters/Weather: if for some reason due to weather or other natural uncontrollable disaster, and the facility is not able to be utilized for your retreat, we will move your date with no penalty and no compensation due either party for the date change.