About us
The Hyatt Regency Grand Reserve Puerto Rico offers a seamless, intuitive experience for groups, leisure and business travelers alike. Guests will enjoy a full range of services and amenities, including notable culinary experiences, stress-free environments for seamless gatherings, and expansive technology-enabled facilities for meetings and events, along with expert planners who adhere to every detail with high-touch experiences for event attendees.
Venue Details
ChainHyatt Hotels
BrandHyatt Regency
Built2002
Renovated2022
Total meeting space36,918 sq. ft.
Guest Rooms579
Venue typeResort
Industry Ratings
AAA
Awards
Cvent awards
Industry awards
Recognized by leading travel and meetings industry organizations for excellence in event spaces, service, and destination experience.
Awards & Recognitions
• Smart Meetings 2026 – Best Outdoor Event Space
• 2025 Prevue Visionary Awards – Gold Winner: Best Caribbean Hotel & Best Indoor/Outdoor Event Space
• 2025 Stella Awards – Silver Winner: Best Golf Resort
• 2025 USA Today 10Best Readers’ Choice – Best Destination Resort (#8)
• U.S. News & World Report 2025 Travel Rankings – Ranked #5 Best Resort in Puerto Rico
• Travel + Leisure World’s Best Awards – Ranked among the Top 5 Resorts in Puerto Rico
• 2024 Northstar Meetings Group Stella Awards – Gold Winner: Best Décor & Design
• 2024 Prevue Visionary Awards – Bronze Winner: Best Caribbean Indoor/Outdoor Meeting Space
• U.S. News & World Report 2024 Travel Rankings – Ranked #5 Best Resort and Best Hotel in Puerto Rico
• Travelmyth Awards 2022
• Prevue Visionary Awards 2021 – Gold Winner: Best Caribbean/Mexico Hotel Outdoor Meeting Space
Nominations
• 2026 USA Today 10Best Readers’ Choice – Best Destination Resort
• 2026 Condé Nast Traveler – Best Hotel
• 2026 Northstar Meetings Group Stella Awards – International & U.S. Territories (Finalist)
Best Golf Resort
Best Décor/Design
Best On-Site Support Staff
• 2024 Smart Meetings Platinum Choice Awards
• 2024 Smart Meetings Meeting Professional of the Year
• Fodor’s 2023 Hotel Awards – Romantic Hotel Category
• Condé Nast Traveler Readers’ Choice Awards
• Hemispheres Readers’ Choice Awards
• World MICE Awards 2022 – Best Incentive Hotel
Venue Highlights
Amenities
Room features and guest services
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (mountain)
- View (ocean or water)
- Voicemail box
Facilities
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Pet friendly
- Rental car service
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
Business services
- AV capabilities
- Video conference
- VIP services
Recreational activities
- Golf course on grounds
- Health club
- Outdoor pool
- Spa or salon
- Tennis courts
- Water sports
- Whirlpool
Transportation
- Airport shuttle
- Bus
- Taxi
Equipment
- Dance floor
- Loading dock
- Portable walls
- Staging area
AV capabilities
- AV equipment
- High speed internet
- Onsite AV staff
Room features and guest services
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (mountain)
- View (ocean or water)
- Voicemail box
Facilities
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Pet friendly
- Rental car service
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
Planners who viewed Hyatt Regency Grand Reserve Puerto Rico also looked at
5 venues
Meeting rooms
Total meeting space
36,918 sq. ft.
Largest room
12,000 sq. ft.
Space (private)
Available
Meeting rooms
14
Second largest room
10,899 sq. ft.
Space (semi-private)
Available
Space (outdoor)
Available
Meeting rooms
Total meeting space
36,918 sq. ft.
Largest room
12,000 sq. ft.
Space (private)
Available
Meeting rooms
14
Second largest room
10,899 sq. ft.
Space (semi-private)
Available
Space (outdoor)
Available
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.
Meeting space
Name | Room size | Ceiling height | Maximum capacity | U-Shape | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom | Crescent rounds (Cabaret) | T-Shape |
|---|---|---|---|---|---|---|---|---|---|---|---|
2,835 sq. ft. 63 x 45 sq. ft. | 25 ft. | 240 | 56 | 200 | 200 | 240 | 120 | - | - | - | |
3,087 sq. ft. 63 x 49 sq. ft. | 25 ft. | 250 | 60 | 200 | 210 | - | 130 | - | - | 250 | |
3,087 sq. ft. 63 x 49 sq. ft. | 25 ft. | 250 | 60 | 200 | 210 | 250 | 130 | - | - | - | |
930 sq. ft. 32 x 30 sq. ft. | 25 ft. | 60 | 25 | 60 | 50 | 60 | 40 | - | - | - | |
930 sq. ft. 32 x 30 sq. ft. | 25 ft. | 60 | 25 | 60 | 50 | 60 | 40 | - | - | - | |
10,899 sq. ft. 63 x 173 sq. ft. | 25 ft. | 1400 | 220 | 700 | 1400 | 1200 | 560 | - | - | - | |
1,081 sq. ft. 47 x 23 sq. ft. | 25 ft. | 100 | 30 | 60 | 80 | 100 | 40 | - | - | - | |
1,081 sq. ft. 47 x 23 sq. ft. | 25 ft. | 100 | 30 | 60 | - | 100 | 40 | - | 80 | - | |
2,162 sq. ft. 47 x 46 sq. ft. | 25 ft. | 200 | 60 | 150 | 180 | 200 | 90 | - | - | - |
Meeting room floor plans
Guest rooms
Total guest rooms
579
Single (1 bed)
296
Double (2 beds)
283
Suites
6
Tax rate
9%
Total guest rooms
579
Single (1 bed)
296
Double (2 beds)
283
Suites
6
Tax rate
9%
Location
Getting Here
Distance from airport
23 mi
Distance from airport 23 mi
Parking in the area
Parking in the area
Paid parking
( $15.00/day )
Valet parking
( $25.00/day )
Street parking
Bus parking
Local Attractions
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Carabali Rainforest Park
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Road #3 Km 32.4 Exit 992
Street A
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El Yunque National Forest Adventure Center
Recreation
4 mi
El Yunque National Forest is a tropical rainforest in northeastern Puerto Rico. From El Portal Visitor Center, a walkway winds through the surrounding treetops. Trails run to La Mina waterfall and Mount Britton, then up to the high-altitude dwarf forest. In the south are ancient petroglyphs, made by the area’s indigenous Taíno people. The forest comes alive with the nightly calls of coquí tree frogs.
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Old San Juan
Historical landmark
28 mi
A visit to the so-called walled city is like traveling back in time. As the second oldest town in America, a walk up and down blue cobblestone streets of Old San Juan is a gateway into the core of Puerto Rican history and culture.
The charming pastel-colored colonial architecture and military forts blend in peace with modern, slower-paced life for an authentic Puerto Rican experience. Whether you’re a history savvy, a cultural buff, or a sightseeing enthusiast, here is a list of landmarks and iconic places that you should not miss while visiting this remarkable city:
Visit website
Luquillo Beach
Recreation
6 mi
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As the company grew it was evident that its services and business model could be copied in other leading cultural destinations and in 2007 the brand was renamed The Offstage Group.
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DrinkMaster Bartending - Mixology Team Building
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Additional Information
Additional details
The resort highlights: Lagoon style pool and (2) two other pools, Spa and wellness center to include a full service salon. One 27-hole championship golf course adjacent to the resort.
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Hyatt Regency Grand Reserve Puerto Rico Frequently Asked Questions
Explore frequently asked questions from the Hyatt Regency Grand Reserve Puerto Rico regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Please provide comments or a link to any publicly communicated Hyatt Regency Grand Reserve Puerto Rico's sustainability or social impact goals/strategy.
Hyatt.com/WorldOfCare
Does Hyatt Regency Grand Reserve Puerto Rico have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.
Diversity and Inclusion
For US hotels only, is Hyatt Regency Grand Reserve Puerto Rico and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
Hotel not in the United States
If applicable, could you please provide a link to Hyatt Regency Grand Reserve Puerto Rico's public report on their commitments and initiatives related to diversity, equity, and inclusion?
https://about.hyatt.com/content/dam/hyatt/woc/DEIReport.pdf
Health and Safety
Were practices at Hyatt Regency Grand Reserve Puerto Rico developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes, GBAC STAR Accreditation (Global Biorisk Advisory Council)
Does Hyatt Regency Grand Reserve Puerto Rico clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes, All public areas are disinfected at least every two hours. Grequently touched surfaces are sanitized on an ongoing basis depending upon frequency of use.
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please contact your Hyatt corporate account manager to discuss opportunities at the corporate level.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
jessica.schultz@hyatt.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
No
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, Changed and disinfected after each check out
Please include a link to your public report on community impact if applicable.
https://about.hyatt.com/en/world-of-care/policies-statements-reporting.html
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Not minoirity owned
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
tyronne.stoudemire@hyatt.com
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