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Hyatt Ziva Cancun, All Ages All-Inclusive

Blvd Kukulcan, MZ. 51, Lote 7 Zona Hotelera, Quintana Roo, Cancun, Mexico, 77500
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Venue image

About us

A stunning beachfront resort on the most beautiful strip of Punta Cancun and framed by the Caribbean Sea, Hyatt Ziva Cancun is a playful family escape on Mexico’s Yucatan Coast. Experience the Evolution of All Inclusive™ luxury, where you are inspired to live in the moment. Find your bliss on white sand beaches, and play in the clear-blue waters of the sea. Relax in luxurious suites with balconies and breathtaking ocean views. Indulge your senses at 14 unique restaurants and bars, featuring local and international cuisines. Arrive and relax. A cool towel, a refreshing drink and a warm smile meet you at the doors of paradise. Take it all in. It’s all included, and enveloped with our Service from the Heart™. Hyatt Ziva Cancun offers incredible entertainment and family activities, from theater shows to water sports to tequila tastings and a microbrewery. Designed with inspiring architecture, our spectacular resort offers a village-like atmosphere that connects you to the natural beauty and serenity of Mexico’s coast. Lounge in a beach cabana, sip a margarita and enjoy diving, snorkeling, sailing, and swimming in the Caribbean. Soak up the sun at three cascading infinity pools overlooking the sea, including our pool bar and indulge in the luxury of butler service. Surrounded on three sides by the bluest sea and whitest sand, your most difficult decision is where to lay your towel. Rejuvenate body and soul at the oceanfront spa, with a massage, holistic body treatments, hydrotherapy, a fitness center, and beach palapas. Families love our KidZ Club and interactive Dolphin Encounter in a habitat that supports ocean preservation. And when you want to celebrate or tie the knot in paradise, we offer beautiful indoor and outdoor event spaces, including a ballroom, lush gardens and a beach pavilion. Reconnect with family, indulge in unexpected adventures, unwind in pure relaxation or celebrate your romance.

Venue Details

ChainHyatt Hotels
BrandHyatt Ziva
Built1974
Renovated2015
Total meeting space16,000 sq. ft.
Guest Rooms547
Venue typeResort

Industry Ratings

AAA

Awards

Industry awards
AAA 4-Diamond Green Globe Certified: Gold Travvy Awards Best All-Inclusive Family Resort - Mexico - Bronze: 2024 Travvy Awards Best All-Inclusive Resort - Destination Weddings - Bronze: 2024 Travvy Awards Best All-Inclusive Resorts- Destination Weddings - Gold: 2023 Travvy Awards Best All-Inclusive Family Resort - Mexico - Silver: 2023 TripAdvisor Travelers Choice - Best of the Best: 2022, 2023, 2024 US News & World Report Best Hotel Rankings - Silver: 2023 US News & World Report Best Hotel Rankings - Gold: 2022 Wine Spectator La Bastille - Wine Program: 2022 World Travel Awards Mexicos Leading Beach Resort: 2022, 2023 World Travel Awards Mexicos Leading Resort: 2022, 2023

Amenities

Room features and guest services

  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (garden)
  • View (ocean or water)

Facilities

  • All inclusive
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Space (outdoor)
  • Space (private)
  • Space (semi-private)
  • Wheelchair accessible

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Meeting rooms

Total meeting space
16,000 sq. ft.
Largest room
4,811 sq. ft.
Space (private)
Available
Meeting rooms
12
Second largest room
4,400 sq. ft.
Exhibit space
7,000 sq. ft.
Space (semi-private)
Available
Space (outdoor)
39,284 sq. ft.
Explore Meeting Rooms
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Name
Room size
Ceiling height
Maximum capacity
U-Shape
Banquet rounds
Cocktail rounds
Theater
Classroom
Boardroom
Crescent rounds (Cabaret)
Meeting room image
Five Elements Ballroom
|
6,014 sq. ft.
49.5 x 24.3 sq. ft.
16 ft.
500
130
370
500
500
350
150
280
Meeting room image
Agua
|
1,202 sq. ft.
49.5 x 24.3 sq. ft.
16 ft.
100
30
70
100
100
70
34
48
Meeting room image
Fuego
|
1,211 sq. ft.
49.5 x 24.3 sq. ft.
16 ft.
100
30
70
100
100
70
34
48
Meeting room image
Aire
|
1,202 sq. ft.
49.5 x 24.3 sq. ft.
16 ft.
100
30
70
100
100
70
34
48
Meeting room image
Tierra
|
1,202 sq. ft.
49.5 x 24.3 sq. ft.
16 ft.
100
30
70
100
100
70
34
48
Meeting room image
Eter
|
1,202 sq. ft.
49.5 x 24.3 sq. ft.
16 ft.
100
30
70
100
100
70
34
48
Meeting room image
Foyer
|
1,742 sq. ft.
98.4 x 17.7 sq. ft.
---------
Meeting room image
Tulum
|
657 sq. ft.
36.4 x 18.0 sq. ft.
12 ft.
60
16
40
60
60
30
20
30
Meeting room image
Palenque
|
657 sq. ft.
36.4 x 18.0 sq. ft.
12 ft.
60
16
40
60
60
30
20
30

Guest rooms

Total guest rooms
547
Double (2 beds)
124
Suites
22

Location

Getting Here

Distance from airport 15 mi
Parking in the area
Complimentary parking
Valet parking

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Hyatt Ziva Cancun, All Ages All-Inclusive Frequently Asked Questions

Explore frequently asked questions from the Hyatt Ziva Cancun, All Ages All-Inclusive regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Hyatt Ziva Cancun, All Ages All-Inclusive's sustainability or social impact goals/strategy.
Hyatt.com/WorldOfCare
Does Hyatt Ziva Cancun, All Ages All-Inclusive have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.

Diversity and Inclusion

For US hotels only, is Hyatt Ziva Cancun, All Ages All-Inclusive and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
Hotel not in the United States
If applicable, could you please provide a link to Hyatt Ziva Cancun, All Ages All-Inclusive's public report on their commitments and initiatives related to diversity, equity, and inclusion?
https://about.hyatt.com/content/dam/hyatt/woc/DEIReport.pdf

Health and Safety

Were practices at Hyatt Ziva Cancun, All Ages All-Inclusive developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes, GBAC STAR Accreditation (Global Biorisk Advisory Council)
Does Hyatt Ziva Cancun, All Ages All-Inclusive clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes, All public areas are disinfected at least every two hours. Grequently touched surfaces are sanitized on an ongoing basis depending upon frequency of use.
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