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Dreams Sapphire Resort & Spa, All Ages All-Inclusive

Super Manzana 11 Manzana 9 Privada Lote 10, Q.R., Puerto Morelos, Mexico, 77580
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About us

Just 20 minutes from Cancun International Airport, the AAA Four Diamond Dreams Sapphire Resort & Spa offers a refined and relaxed setting, perfect for elevated group experiences. The resort features a total of 568 suites, including the Club & Villas section with 70 oceanfront rooms, 10 private villas, a rooftop infinity pool, a sky bar, and two exclusive restaurants—creating a distinct ambiance of exclusivity and comfort. Guests can unwind across five unique pool areas, including two adults-only pools, a rooftop infinity pool, and an oceanview water park. With 11 gourmet dining venues and over 10,000 sq. ft. of flexible event space—including a main ballroom and two breakout rooms, private terraces, and beachfront venues—Dreams Sapphire is the ideal setting for incentives, executive retreats, and high-level client events. Dreams Sapphire Resort & Spa is perfect for conferences, incentive trips, and social groups wanting a broad range of activities to engage all guests, accommodating up to 650 participants.

Venue Details

ChainHyatt Hotels
BrandDreams Resorts & Spas
Built2002
Renovated2024
Total meeting space10,242 sq. ft.
Guest Rooms568
Venue typeResort

Industry Ratings

AAA

Awards

Industry awards
This resort has been honored with the prestigious AAA Four Diamond Award for 13 consecutive years, maintaining excellence and quality from 2013 to 2025

Amenities

Room features and guest services

  • Calls (local)
  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (garden)
  • View (ocean or water)
  • Voicemail box

Facilities

  • All inclusive
  • Extended stay
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Rental car service
  • Space (outdoor)
  • Space (private)
  • Wheelchair accessible

Seasonal Availability

Match your event dates with this hotel’s availability. Low seasons tend to have better availability.
High season
Dec 15 - Dec 31Jan 01 - Jun 30
Shoulder season
Jul 01 - Aug 25
Low season
Sep 01 - Dec 14

Meeting rooms

Total meeting space
10,242 sq. ft.
Largest room
11,700 sq. ft.
Space (private)
8,295 sq. ft.
Meeting rooms
7
Second largest room
8,295 sq. ft.
Space (outdoor)
Available

Floor Plans

Download floor plans for this venue.
Explore Meeting Rooms
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Name
Room size
Ceiling height
Maximum capacity
U-Shape
Banquet rounds
Cocktail rounds
Theater
Classroom
Boardroom
Crescent rounds (Cabaret)
E-Shape
3,175 sq. ft.
50 x 63.5 sq. ft.
20 ft.
250
-
180
250
220
120
---
2,985 sq. ft.
47 x 63.5 sq. ft.
20 ft.
250
-
180
250
220
120
---
1,056 sq. ft.
33 x 32 sq. ft.
20 ft.
70
-
50
70
70
40
---
1,040 sq. ft.
33 x 31.5 sq. ft.
20 ft.
70
-
50
70
70
40
---
8,295 sq. ft.
63.5 x 130 sq. ft.
20 ft.
800
-
500
800
720
400
---
270 sq. ft.
18 x 15 sq. ft.
10 ft.
15
12
----
15
--
750 sq. ft.
-
20 ft.
80
-
40
80
-
30
30
28
25
3,150 sq. ft.
-
10 ft.
180
-
120
180
-----
2,604 sq. ft.
-
----------

Guest rooms

Total guest rooms
568
Single (1 bed)
312
Single (1 bed) rate
$190.00 - $285.00
Double (2 beds)
256
Double (2 beds) rate
$250.00 - $400.00
Suites
568

Location

Getting Here

Conveniently located just 20 minutes (approximately 11 miles / 24 km) from Cancun International Airport (CUN), Dreams Sapphire Resort & Spa is easily accessible by several transportation options: Private Transfer (Recommended) Book a private van or SUV in advance for a seamless arrival experience. A driver will meet you at the terminal and take you directly to the resort in comfort. Transfers typically take 20–25 minutes and range from USD $35–$60 per vehicle, depending on the provider and size of the group. Shared Shuttle Services More budget-friendly and available upon arrival or with prior booking. These may include multiple stops, so the ride may take longer (30–45 minutes). Average cost is around USD $15–$25 per person. Taxi Service Readily available outside the terminals, though prices can be higher and vary based on demand. Approximate fare is USD $50–$65 one-way. Rental Car Multiple rental car companies operate directly from the airport. This option is ideal if you plan to explore the Riviera Maya area during your stay. Drive time to the resort is approximately 20 minutes via Carretera Federal 307. Tip: Pre-booking your transfer through your travel agent, DMC, or directly with the resort’s concierge is highly recommended for a smooth arrival.
Distance from airport 11 mi
Parking in the area
Complimentary parking
Valet parking
Bus parking

Local Attractions

Cancun Airport International (CUN)

Cancun Airport International (CUN)

Airport
18 kms
Cancun Airport International (CUN) is one of the busiest airports in the Caribbean and the point of entry to the "Mundo Maya". Every year millions of people visit Cancun and the Riviera Maya and the number of visitors is expected to increase rapidly thanks to the new mega-resorts already in construction all over the area.
Carretera Cancun-Chetumal KM.22
Cancun, MX 75220
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Gran Coyote Golf

Gran Coyote Golf

Recreation
63 kms
Grand Coyote Golf offers you the best option in Luxury Properties with Beachfront and Golf Course Condos in one of the most beautiful places to live in the world: The Riviera Maya. Designed by Nick Price this is a 18-hotel, par 71, 7,000 yards course
Carretera Federal 307 km 294+700
Municipio Solidaridad
Playa del Carmen, MX 77710
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Xcaret Park

Xcaret Park

Recreation
75 kms
Incredible eco-archaeological park for you to enjoy nature and culture. Take a 30 minute swim through the caves along the underground river, snorkel in the crystal clear lagoon, enjoy the reef aquarium, beaches, inlets, a ride along the Paradise River, archeological sites, the aviary, the butterflies pavilion, the Mexican cemetery and many other attractions.
Carretera Chetúmal-Puerto Juárez Kilómet
Solidaridad
Playa del Carmen, MX 77710
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Chichen-Itza

Chichen-Itza

Historical landmark
3 hrs
Chichen Itza city was the most important capital city of the Maya area in the Classic period and the beginning of Post Classic. When Spaniards arrived, it was the most visited center of cult and pilgrimage of Yucatan Peninsula. Chichen Itza and the Cenote of Sacrifices were, and still are, sacred centers for the Maya. This is a Cultural Heritage Zone of Mexico, and due to its importance was inscribed in UNESCO World Heritage list in 1988. Chichen Itza holds uttermost valuable information of Pre Hispanic past. Due to its beauty and singularity, it is a cultural referent for Mexicans and a symbol of national and indigenous identity. The Pre Hispanic city of Chichen Itza is nowadays a tourist destination visited each year by more than a million people. The most prominent building of the metropolis, Kukulcan Pyramid, known as El Castillo, has become an emblem of the Maya culture all over the world. As the pole of tourist attraction it has become, Chichen Itza faces the great challenge of achieving sustainable development and at the same time, guarantee the integral conservation of the legacy of generations to come. The area that can be visited is 47 hectares long, but the protected zone of Chichen Itza is more than 15 square kilometers, and includes all of the monumental buildings of the city. This delimitation is known as Protection Polygonal. The National Institute of History and Anthropology (INAH) is in charge of the protection, study and outreach of the Archaeological Heritage in Mexico. In Chichen Itza, several research and conservation projects are held by an interdisciplinary group of professionals that includes archaeologists, restorers and anthropologists, as well as specialized workers that live in the surrounding areas.
MX
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Xel-Há

Xel-Há

Park
54 mi
The most spectacular natural aquarium of the world, where snorkelers can explore the bay freely and have unforgettable encounters with colorful fish and exuberant flora. Combined with Tulum is highly recommended for its perfect blend of ancient cultures and the great outdoors in a single day trip. Xel-Ha all inclusive package includes: domestic beverages, food at any of the restaurants, snorkel gear, use of towels and lockers. All options include: Air conditioning motor coach for round trip transportation, entrance fees, bilingual tour guide All inclusive Packages (Food and Beverages, lockers, towels, snorkel gear). Daily tours from 07:45 am to 5:30 pm approx.
MX
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Coba

Coba

Historical landmark
2 hrs
Coba Mayan Encounter (Mayan Riviera) Come and experience the richness of the Mayan world, discover Cobá and climb Nohoch Muul, the tallest pyramid in the northern part of the Yucatán Peninsula. Cohabit with the descendants of this most admirable pre-hispanic civilization and participate in the preservation of their cultural and natural heritage. Live an unforgettable experience. Paddle on a lagoon of enormous beauty. Make a thrilling rappel descent. Submerge yourself in the transparence of age-old cenotes and soar on the zip-lines above the Mayan Jungle. Includes: Transportation in air-conditioned vans, Multilingual Adventure Guide, Mayan Guides in Pac-Chen, Qualified archeological guides in Cobá, Entrance fees to Cobá, All equipment required for activities, Lunch and Drinks. Schedule: 7:30 am – 6:00 pm approx.
MX
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Selvatica

Recreation
35 mins
You will be able to experience the safest and longest zip-line circuit in North America, the Canopy tour is divided in 12 cables varying in lengths and heights from 270 ft. to over 2,000 ft. Adrenaline rush surrounded by every conceivable safety measure. After the Canopy Tour, pedaling less than a mile through mystical Mayan trails towards the cenote, where you can swim. Bikes include two of the most prestigious models of World famous 6 times “Tour de France” winner, TREK Mountain bikes. Includes: transportation hotel-Selvatica-hotel, entrance fee, 12 zip lines, bikes, cenote, light lunch, guides. Daily, except Mondays from 09:00am to 2:30 pm aprox.
MX
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Isla Mujeres

Isla Mujeres

Recreation
2 hrs
Have a fun and sunny day aboard the comfortable Caribbean Cabaret boat for about 50 minutes cruising the bay, with live music on board and domestic open bar that will continue the whole day. On arrival at Fisherman’s Beach on Isla Mujeres a group of hostess will invite you to participate in different beach activities such as snorkeling, volley ball, etc. Tour includes snacks by the beach area, lunch served at the restaurant and time for shopping in downtown Isla Mujeres. Transportation to the Marina is not included. Snorkel gear available for $9.00 USD. From 09:30 am to 5:00 pm, day off: Sunday.
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Scuba Diving

Scuba Diving

Recreation
2 hrs
SCUBA DIVING (For Certified Divers) - AQUAWORLD Crystal clear water and vast coral reef barrier surrounds Cancun. Depths of 35ft up to 60 ft and temperature average 70° through out the year. Tour includes transportation from the marina to the reefs, scuba diving equipment, two-tank dive at two different reefs and soft drinks. Diving Sites: Manchones 35 ft, Chitales 35 ft., Bandera 35 ft, Punta Negra 45 ft. Diving sites may vary upon current or visibility conditions. Transportation from hotel to marina is not included. Daily at 08:00 am or 1:00 pm.
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Jungle Crossing

Jungle Crossing

Recreation
1 hr
Live an exciting journey entering the jungle on one of our original all-terrain Mercedes Benz Unimog’s. Visit an isolated community of Mayans where you will discover the excitement of swimming in the crystal clear waters of an amazing cenote and snorkeling in a fascinating underground river. Delight in a peaceful bay of the Caribbean, navigate in kayak to a beautiful coral reef where you will snorkel and admire the impressive variety of tropical fish. Includes: transportation from your hotel, bilingual adventure guide, kayak, snorkel gear, lunch & drinks. Daily, from 08:00 AM to 5:00 PM aprox.
MX
Deep sea fishing

Deep sea fishing

Recreation
1 hr
CAPTAIN RICK’S MARINA @ PUERTO AVENTURAS Welcome to the No. 1 Sailfish hotspot in the world! Fishing game is plentiful in the Riviera Maya’s ultra-clear waters. Peak fishing season runs from early March through early July when Sailfish and Marlin are migrating through the canal. Other abundant fish are: Wahoo, Dorado, tuna, kingfish and barracuda. Capt. Rick’s Sport fishing has several boats available from a 53-ft. up. Fishing is done trolling dead baits using 20 to 30 lb. Stand up Shimano pr Penn gear is provided and a fighting chair can be provided upon request. Tour includes: Captain, Mate, soft drinks, water. bait & gear, tackle and fishing license. Transportation to the Marina is not included. Daily at 7:00 AM for 6 hours and 2:00 PM for 4 hours. Private fishing charters available at a different cost.
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Affiliated Organizations (1)

Hyatt Inclusive Collection
We believe every moment and business success is worth celebrating. That's why we've designed the perfect places to host your memorable events.

Additional Information

Additional details

Our Club & Villas section opened on September 2024 elevating the guest experience with stunning oceanfront suites and private two-story villas, nestled in lush tropical surroundings for the ultimate in privacy and relaxation. Guests will enjoy a full range of upgraded services, amenities, and exclusive access throughout the resort, including: Club & Villas Guest will enjoy private check-in/check-out and personalized concierge service Two-Story Indigo Villas with dedicated butler service, ensuring a seamless and luxurious stay Exclusive access to Seaside Grill, serving à la carte grilled specialties, located adjacent to the villas Adults-only rooftop amenities, including: Rooftop infinity pool with swim-up bar Gohan Sushi Bar, open for lunch and dinner Sky Bar, offering handcrafted cocktails and panoramic views Nespresso coffee machine in every suite Full Preferred Club privileges throughout the resort, including

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Dreams Sapphire Resort & Spa, All Ages All-Inclusive Frequently Asked Questions

Explore frequently asked questions from the Dreams Sapphire Resort & Spa, All Ages All-Inclusive regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Dreams Sapphire Resort & Spa, All Ages All-Inclusive's sustainability or social impact goals/strategy.
No response.
Does Dreams Sapphire Resort & Spa, All Ages All-Inclusive have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.

Diversity and Inclusion

For US hotels only, is Dreams Sapphire Resort & Spa, All Ages All-Inclusive and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Dreams Sapphire Resort & Spa, All Ages All-Inclusive's public report on their commitments and initiatives related to diversity, equity, and inclusion?
https://about.hyatt.com/content/dam/hyatt/woc/CaringforPeopleStatement.pdf

Health and Safety

Were practices at Dreams Sapphire Resort & Spa, All Ages All-Inclusive developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does Dreams Sapphire Resort & Spa, All Ages All-Inclusive clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
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