About us
Just 20 minutes from Cancun International Airport, the AAA Four Diamond Dreams Sapphire Resort & Spa offers a refined and relaxed setting, perfect for elevated group experiences. The resort features a total of 568 suites, including the Club & Villas section with 70 oceanfront rooms, 10 private villas, a rooftop infinity pool, a sky bar, and two exclusive restaurants—creating a distinct ambiance of exclusivity and comfort. Guests can unwind across five unique pool areas, including two adults-only pools, a rooftop infinity pool, and an oceanview water park. With 11 gourmet dining venues and over 10,000 sq. ft. of flexible event space—including a main ballroom and two breakout rooms, private terraces, and beachfront venues—Dreams Sapphire is the ideal setting for incentives, executive retreats, and high-level client events. Dreams Sapphire Resort & Spa is perfect for conferences, incentive trips, and social groups wanting a broad range of activities to engage all guests, accommodating up to 650 participants.
Venue Details
Industry Ratings
Awards
Amenities
Room features and guest services
- Calls (local)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- Voicemail box
Facilities
- All inclusive
- Extended stay
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Rental car service
- Space (outdoor)
- Space (private)
- Wheelchair accessible
Business services
- AV capabilities
- Business center
- Video conference
- VIP services
Recreational activities
- Health club
- Outdoor pool
- Spa or salon
- Tennis courts
- Water sports
- Whirlpool
Transportation
- Airport shuttle
- Bus
- Taxi
- Train
Equipment
- Dance floor
- Staging area
Room features and guest services
- Calls (local)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- Voicemail box
Facilities
- All inclusive
- Extended stay
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Rental car service
- Space (outdoor)
- Space (private)
- Wheelchair accessible
Seasonal Availability
Match your event dates with this hotel’s availability. Low seasons tend to have better availability.Planners who viewed Dreams Sapphire Resort & Spa, All Ages All-Inclusive also looked at
5 venues
Meeting rooms
Meeting rooms

Meeting space
Name | Room size | Ceiling height | Maximum capacity | U-Shape | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom | Crescent rounds (Cabaret) | E-Shape |
|---|---|---|---|---|---|---|---|---|---|---|---|
3,175 sq. ft. 50 x 63.5 sq. ft. | 20 ft. | 250 | - | 180 | 250 | 220 | 120 | - | - | - | |
2,985 sq. ft. 47 x 63.5 sq. ft. | 20 ft. | 250 | - | 180 | 250 | 220 | 120 | - | - | - | |
1,056 sq. ft. 33 x 32 sq. ft. | 20 ft. | 70 | - | 50 | 70 | 70 | 40 | - | - | - | |
1,040 sq. ft. 33 x 31.5 sq. ft. | 20 ft. | 70 | - | 50 | 70 | 70 | 40 | - | - | - | |
8,295 sq. ft. 63.5 x 130 sq. ft. | 20 ft. | 800 | - | 500 | 800 | 720 | 400 | - | - | - | |
270 sq. ft. 18 x 15 sq. ft. | 10 ft. | 15 | 12 | - | - | - | - | 15 | - | - | |
750 sq. ft. - | 20 ft. | 80 | - | 40 | 80 | - | 30 | 30 | 28 | 25 | |
3,150 sq. ft. - | 10 ft. | 180 | - | 120 | 180 | - | - | - | - | - | |
2,604 sq. ft. - | - | - | - | - | - | - | - | - | - | - |
Guest rooms
Location
Getting Here
Local Attractions

Cancun Airport International (CUN)

Gran Coyote Golf

Xcaret Park

Chichen-Itza

Xel-Há

Coba
Selvatica

Isla Mujeres

Scuba Diving

Jungle Crossing

Deep sea fishing
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Affiliated Organizations (1)

Additional Information
Additional details
Our Club & Villas section opened on September 2024 elevating the guest experience with stunning oceanfront suites and private two-story villas, nestled in lush tropical surroundings for the ultimate in privacy and relaxation. Guests will enjoy a full range of upgraded services, amenities, and exclusive access throughout the resort, including: Club & Villas Guest will enjoy private check-in/check-out and personalized concierge service Two-Story Indigo Villas with dedicated butler service, ensuring a seamless and luxurious stay Exclusive access to Seaside Grill, serving à la carte grilled specialties, located adjacent to the villas Adults-only rooftop amenities, including: Rooftop infinity pool with swim-up bar Gohan Sushi Bar, open for lunch and dinner Sky Bar, offering handcrafted cocktails and panoramic views Nespresso coffee machine in every suite Full Preferred Club privileges throughout the resort, including
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Dreams Sapphire Resort & Spa, All Ages All-Inclusive Frequently Asked Questions
Explore frequently asked questions from the Dreams Sapphire Resort & Spa, All Ages All-Inclusive regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Please include a link to your public report on community impact if applicable.
https://about.hyatt.com/content/dam/hyatt/woc/CaringforPeopleStatement.pdf
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
https://about.hyatt.com/content/dam/hyatt/woc/CaringforPeopleStatement.pdf
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
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