About us
Located in Riviera Maya, Hard Rock Hotel Riviera Maya, all-inclusive beachfront resort, offers a dynamic setting with two distinct experiences: a family-friendly section and an adults-only section. Guest rooms are spacious and contemporary, featuring thoughtful amenities designed to ensure comfort and convenience for every attendee. For groups, the resort delivers a seamless environment for meetings, incentive programs, and social events. Versatile indoor and outdoor venues accommodate everything from executive board meetings to large-scale receptions. Each space is designed to support engagement, productivity, and collaboration. Meetings held here extend beyond the agenda, creating meaningful experiences that leave a lasting impression on attendees.
Venue Details
Industry Ratings
Awards
Venue Highlights
Amenities
Room features and guest services
- Calls (local)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- Voicemail box
Facilities
- All inclusive
- Extended stay
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Rental car service
- Space (private)
- Wheelchair accessible
Business services
- AV capabilities
- Business center
- Video conference
- VIP services
Recreational activities
- Golf course on grounds
- Health club
- Indoor pool
- Outdoor pool
- Spa or salon
- Tennis courts
- Water sports
- Whirlpool
Transportation
- Airport shuttle
- Bus
- Subway
- Taxi
- Train
Equipment
- Dance floor
- Piano
- Portable walls
- Staging area
Room features and guest services
- Calls (local)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- Voicemail box
Facilities
- All inclusive
- Extended stay
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Rental car service
- Space (private)
- Wheelchair accessible
Sustainability
This venue holds verified sustainability certifications, based on certification data provided by BeCause in collaboration with Cvent.
Certifications (1)
Certification body:EarthCheck
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Location
Getting Here
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Nearby Vendors
Affiliated Organizations (1)
Additional Information
Safety Information
Additional details
At Hard Rock Hotel Riviera Maya, every detail is built into the program so you can focus on delivering a successful event. Meeting space, private functions, dining, beverages, Wi-Fi, and taxes are included in the group package—providing cost transparency and eliminating unexpected fees. Function space is included with your group package. Surcharges apply only for specialty setups on the beach, under palapas, or on rooftop venues. • Complimentary Wi-Fi is available in guest rooms, meeting spaces, and throughout the resort. • All taxes, gratuities, and service charges are included in the rate, covering porterage, housekeeping, and resort fees. • Packages include 24-hour room service, premium dining options, top-shelf beverages, and unlimited long-distance calls to the Continental U.S., Canada, and Mexico. When the agenda concludes, attendees have access to a full range of on-site amenities. Guests can unwind at the spa, stay active in the fitness center, participate in daily recreational activities, or relax by oceanfront pools and private beach coves. The all-inclusive experience supports connection, engagement, and a well-rounded program for your group.
Venue resources
Hard Rock Hotel Riviera Maya Frequently Asked Questions
Explore frequently asked questions from the Hard Rock Hotel Riviera Maya regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
Report an issue with this venue profile to the Cvent Supplier Network.