About us
Welcome to Tulum, a tranquil sanctuary directly on the shores of the Mexican Caribbean, uninterrupted from the worlds distractions, where meeting and event attendees will find harmony and balance in the beautiful natural setting of the Hilton Tulum, an All-Inclusive Resort. The resort is set on a private cove with white sandy beach's, and nestled in a natural sanctuary, overlooking the clear waters of the Mexican Caribbean. Hilton Tulum Riviera Maya All-Inclusive Resort is a natural sanctuary situated directly on the white sand and clear waters of a pristine and secluded bay that feels like a private beach. With 735 rooms and suites, 13 all-inclusive restaurants and bars, a luxury spa, and a lively family area, disconnect from the ordinary and connect with the extraordinary at this all-inclusive resort.
Venue Details
ChainHilton
BrandHilton Hotels
Built2022
Renovated-
Total meeting space50,000 sq. ft.
Guest Rooms735
Venue typeResort
Industry Ratings
AAA
Northstar
Awards
Industry awards
2023
▶ The World Travel Awards: Mexico's Leading All-Inclusive Resort 2023.
▶ Travel Weekly Magellan Awards: Silver Winner for the Overall-All-Inclusive Resort/Hotel.
▶ World Luxury Spa Awards:
» Best Luxury All-Inclusive Hotel in North America.
» Best Luxury All-Inclusive Resort in Latin America.
» Best Luxury Family All-Inclusive Hotel in North America
▶ TripAdvisor: Travelers´ Choice Awards 2023.
▶ Wine Spectator´s 2023: Award of Excellence Auma Restaurant.
2024
▶ AAA: 4 Diamond.
▶ TripAdvisor: Travelers´ Choice Awards 2024.
▶ U.S. News Best Hotels Awards 2024:
» #4 in Best All-Inclusive Tulum Resorts.
» #6 in Best Tulum Resorts.
▶ Wine Spectator´s 2024: Award of Excellence Auma Restaurant
▶ 2024 Travel Weekly Magellan Awards Overall-All-Inclusive Resort/Hotel Gold Winners
▶ World Luxury Hotel Awards:
» Luxury All-Inclusive Hotel - Continent - North America
» Luxury Family All-Inclusive Hotel - Continent - North America
» Luxury All-Inclusive Resort - Continent - North America
Amenities
Room features and guest services
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- Voicemail box
Facilities
- All inclusive
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Rental car service
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
Business services
- AV capabilities
- Business center
- Video conference
Recreational activities
- Health club
- Outdoor pool
- Spa or salon
- Water sports
Transportation
- Taxi
Equipment
- Dance floor
- Loading dock
- Piano
- Portable walls
- Staging area
AV capabilities
- AV equipment
- High speed internet
- Onsite AV staff
Room features and guest services
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- Voicemail box
Facilities
- All inclusive
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Rental car service
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
Sustainability
This venue holds verified sustainability certifications, based on certification data provided by BeCause in collaboration with Cvent.
Certifications (3)
ISO 50001:2018
Certification body:DEKRA Certification, Inc.
Expires: 9/25/2026
ISO 14001:2015
Certification body:DEKRA Certification, Inc.
Expires: 9/25/2026
ISO 9001:2015
Certification body:DEKRA Certification, Inc.
Expires: 9/25/2026
Planners who viewed Hilton Tulum Riviera Maya All-Inclusive Resort also looked at
5 venues
Meeting rooms
Total meeting space
50,000 sq. ft.
Largest room
124,660 sq. ft.
Space (private)
60,000 sq. ft.
Second largest room
41,448 sq. ft.
Space (semi-private)
Available
Space (outdoor)
Available
Meeting rooms
Total meeting space
50,000 sq. ft.
Largest room
124,660 sq. ft.
Space (private)
60,000 sq. ft.
Second largest room
41,448 sq. ft.
Space (semi-private)
Available
Space (outdoor)
Available
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.
Meeting space
Meeting room floor plans
Guest rooms
Total guest rooms
735
Double (2 beds)
469
Suites
59
Total guest rooms
735
Double (2 beds)
469
Suites
59
Location
Getting Here
Tulum International Airport, TQO, is approximately 45 minutes from the resort.
Cancun International Airport, CUN, is approximately 90 minutes from the resort.
Contact the resort concierge to help coordinate private transportation. Our partners in destination marketing services will help coordinate your group arrivals and departures.
Distance from airport
60.96 mi
Distance from airport 60.96 mi
Parking in the area
Parking in the area
Complimentary parking
Paid parking
Valet parking
Bus parking
Local Attractions
Tulum Archaelogical Zone
Historical landmark
15 mins
Just 20 km from Hilton Tulum Riviera Maya, the Tulum Archaeological Zone offers a look at some of the best-preserved Mayan ruins. Learn about local history with a view of the Caribbean.
Sian Ka'an Biosphere
Recreation
20 mins
A UNESCO World Heritage site, Sian Ka’an is the Mexican Caribbean’s largest protected area and a must-see attraction. Located 86 km from Hilton Tulum Riviera Maya, the “Gate of Heaven” is home to thousands of animal and plant species.
Gran Cenote
Recreation
20 mins
One of Mexico’s largest and most famous cenotes is just 20 minutes away. Swim in the sacred turquoise waters which span 150 square meters.
Nearby Vendors
Terramar, a DMC Network Company
Multi-city
Terramar DMC is a comprehensive destination management and event company proudly celebrating over 30 years in business. Renowned for its outstanding service, Terramar has secured its position as one of the most esteemed destination management companies (DMCs) within the meetings and incentive industry.
It operates seven offices across 15 destinations in three countries.
With local teams deeply integrated into the communities they serve, Terramar delivers remarkable service and innovative solutions for clients in the incentive, corporate, and association sectors. Terramar's services encompass transportation, tours, team-building, gifting, event staffing, program logistics, decor and event design, entertainment, corporate social responsibility (CSR), speaker coordination, sustainability initiatives, and more.
Activity
Amenities/Gifting
Hired Entertainment
+3
Visit profile
InCabo Travel
Cabo San Lucas
A boutique luxury destination management company specialized in curating unique adventures, group incentives and event productions in Cabo San Lucas.
Activity
Logistics/Decor
Transportation
Preferred staff
Visit profile
Tropical Incentives DMC - Cancun & Riviera Maya
Multi-city
With over 40 years of experience in the industry, we excel in the planning and management of:
Incentive travel
Conventions and conferences
Corporate meetings
Events for corporate groups
Our capabilities extend to coordinating activities for groups ranging from 20 to over 4,000 individuals. We pride ourselves on our robust infrastructure, meticulous planning, and top-tier services.
What sets us apart?
A dedicated team of over 200 meeting tourism experts is at your service, ready to ensure the success of your event. A North America Sales Director that is your single point of contact to ensure consistency and ease of doing business.
Strong network of destinations and connections
We operate in 7 destinations in Mexico and 3 in the Dominican Republic.
Strategic and commercial alliances with over a thousand resorts, hotels, convention centers, restaurants, and tourist parks.
Activity
Amenities/Gifting
Hired Entertainment
+3
Visit profile
Encore
Multi-city
Encore provides creative, production and event technology services to create events that transform. Encore creates memorable event experiences that engage and transform organizations. As the global leader for event technology and production services, Encore’s team of creators, innovators and experts deliver real results through strategy and creative, advanced technology, digital, environmental, staging, and digital solutions for hybrid, virtual and in-person events of any type.
Logistics/Decor
Preferred staff
Visit profile
Rythm EFX Event Design & Fabrication
Multi-city
Based centrally in Denver, CO, as the trusted immersive production partner for Fortune 500 companies since 2012.
We deliver stunning premium AV and in-house custom scenic fabrication nationwide, so your event feels seamless, looks incredible, and saves you money through smart bundling and single-point coordination.
Clients keep coming back because we make production effortless, making planners look brilliant with stunning events their leadership loves.
Activity
Hired Entertainment
Logistics/Decor
Preferred staff
Visit profile
The Speaking Guild
Worldwide
The Speaking Guild helps event planners book professional keynote speakers, conference emcees, moderators, coaches, and subject-matter experts for corporate meetings, association conferences, leadership retreats, awards dinners, and virtual events. Our speakers cover cybersecurity, AI, leadership, communication, disability inclusion, healthcare resilience, entertainment, and customer experience.
Hired Entertainment
Visit profile
Go! Running Tours ApS
Multi-city
Sustainable and healthy: Make your conference unforgettable with activities that boost well-being and lower carbon footprints. Explore the world on the run with expert local running guides.
Activity
Hired Entertainment
Visit profile
TENFOLD STYLE
Multi-city
Tenfold Style is a comprehensive event design studio. From concept to execution, we are passionate about distinctive design. Collaboating for the best results. We create original concepts and dramatic environments specific to your vision.
Activity
Logistics/Decor
Visit profile
La Sirena Restaurant and Events
Multi-city
A hidden gem in the heart of Puerto Morelos, just steps from the Caribbean Sea, La Sirena is a vibrant three-level venue designed for unforgettable gatherings. Blending tropical soul with modern sophistication, we provide a dynamic setting for destination weddings, welcome dinners, corporate events, rooftop cocktails, and private celebrations of all kinds.
What sets us apart?
Our flexible venue includes a breezy open-air rooftop with ocean views, a lively second-floor terrace, and a stylish indoor dining room. From intimate dinners to full restaurant buyouts (up to 330 guests), we offer both versatility and atmosphere. Paired with our in-house catering, personalized service, and entertainment coordination, planners can expect a seamless and elevated experience from start to finish.
Event Offerings
Indoor and outdoor venue spaces across three levels
Mediterranean-inspired catering with custom menu options
Signature cocktails and curated bar packages
Live music, DJs, and entertainment booking
Professional AV and sound setup
On-site coordination and vendor support
Private dining and VIP layout options
High-speed Wi-Fi throughout the venue
Whether you're hosting a networking mixer, a rehearsal dinner, or an elegant rooftop celebration under the stars, our experienced team is here to help bring your vision to life — with style, ease, and a distinct Puerto Morelos charm.
Activity
Hired Entertainment
Restaurant/Bar
Preferred staff
Visit profile
Silicon Valley Executive Academy
Multi-city
SVEA offers corporate groups an immersive, authentic Silicon Valley experience — not a tour, but a transformation. We design and facilitate custom executive innovation tours, learning sessions, innovation workshops, leadership intensives, and behind-the-scenes tech culture experiences for visiting delegations, incentive groups, and corporate offsites. Whether your group wants to think like a Silicon Valley founder, explore the mindsets driving the world's fastest-growing companies, or walk away with a practical innovation playbook, SVEA delivers programming that is memorable, substantive, and uniquely rooted in the Valley. Ideal for groups of 10–200. Fully customizable by industry, seniority, and objectives.
Activity
Hired Entertainment
Logistics/Decor
Visit profile
Looking for more vendor options?
Browse additional vendors for AV, entertainment, transportation, and other event needs.
Learn more
Powered by
Affiliated Organizations (7)
Hilton Tulum Riviera Maya - All Inclusive Resort
Discover the perfect 4 Star hotel or resort for your next meeting, corporate retreat, or incentive program.
Welcome to Cvent Luxury, your resource for destination corporate meetings, executive retreats, and incentive group travel.
Escape to paradise and book an all-inclusive resort to host your next meeting!
Welcome to Cvent Luxury, your resource for destination corporate meetings, executive retreats, and incentive group travel.
Explore luxury beach resorts that combine beautiful beaches with amazing meeting facilities and incentive-worthy amenities.
Hilton’s hotels and resorts in Mexico set the stage for meetings & events, pairing inspired venues with attentive service shaped by the destination
Additional Information
Additional details
An elevated experience that’s even more extraordinary. Guests who book an Enclave room open the door to even more possibilities during their stay including private check-in and checkout, the Enclave Lounge with food and beverage, private pool areas, in-room welcome amenities and more.
Recommended venues
2 other venues matched your needs
Venue
Venue Type
Location
Venue Rating
Guest Rooms
Meeting Rooms
Largest Room
Meeting Space
Current venue
Hilton Tulum Riviera Maya All-Inclusive Resort
Resort
Tulum, MX
735
-
124,660 sq. ft.
50,000 sq. ft.
Hilton Tulum Riviera Maya All-Inclusive Resort Frequently Asked Questions
Explore frequently asked questions from the Hilton Tulum Riviera Maya All-Inclusive Resort regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Please provide comments or a link to any publicly communicated Hilton Tulum Riviera Maya All-Inclusive Resort's sustainability or social impact goals/strategy.
No response.
Does Hilton Tulum Riviera Maya All-Inclusive Resort have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.
Diversity and Inclusion
For US hotels only, is Hilton Tulum Riviera Maya All-Inclusive Resort and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Hilton Tulum Riviera Maya All-Inclusive Resort's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.
Health and Safety
Were practices at Hilton Tulum Riviera Maya All-Inclusive Resort developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does Hilton Tulum Riviera Maya All-Inclusive Resort clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
Ready to send your inquiry?
Ready to send your inquiry?Report an issue with this venue profile to the Cvent Supplier Network.