Grand Velas Riviera Maya





About us
Located in the renowned Riviera Maya, Grand Velas is a Luxury AAA Five Diamond All-Inclusive resort surrounded by over 200 acres of natural beauty. The resort features three ambiances highlighting the diversity of the landscape: the tranquil and exotic Zen Grand with 254 suites, the Ambassador with 195 ocean view suites, and the Grand Class ambiance with 90 suites overlooking the turquoise waters. The top notch Convention Center and a full range of outdoor areas for events, make this resort a unique property for MICE travel. • 539 Suites – Luxury All-Inclusive • AAA 5 Diamonds • Cancun Airport (CUN) 35 min away • Playa del Carmen 10 min away • All-suites of 1,184 Sq. Ft. • Signature Spa measuring over 89,000+ sq. ft. • 18 Food and beverages outlets: 5 fine dining restaurants + 3 daytime restaurants + 1 snack bar + 6 bars + 3 swim-up bars. • 30,000 sq. ft. Convention Center • 28 breakout sessions • 5 outdoor venues for private events LUXURY ACCOMMODATIONS Grand Velas Riviera Maya was built on 85 acres. Distributed over these 85 acres we have three different natural environments: jungle, mangroves, and 1,500 feet of beautiful oceanfront. Along with the resort's owners, engineers, architects, and designers made the decision to create these three beautiful ambiances in order to highlight the natural beauty of our surroundings. The resort is composed of the following: Zen Ambiance: - 254 Zen Suites with jungle views Ambassador Ambiance: -195 Ambassador Suites with ocean view Grand Class: -90 Oceanfront suites FACILITIES & SERVICES World Class Hospitality with trendy facilities and services. Enjoy world-class service and genuine Mexican hospitality at Grand Velas, for a unique and sophisticated experience. Within our majestic Riviera Maya resort facilities for your Meetings and Conventions there is a wide range of services either included, or with additional cost. CULINARY EXPERIENCE Prepare to embark on a unique epicurean journey throughout 5 specialty fine dining restaurants, which showcase artful dishes and trendy décor to delight the finest connoisseurs. During the day, 3 gourmet eateries also offer delectable creations. Enjoy an exotic cocktail infusion at one of our 5 upscale bars with premium international wines and spirits; swim-up to our 3 sleek pool bars, or simply relax at our friendly snack bar. SPA SE Spa at Grand Velas Riviera Maya features a signature seven-step Water Ceremony and menu of locally inspired treatments, many of which draw upon the curative rituals of the ancient Mayans. Built in harmony with the natural surroundings, and with 42 Spa Suites, the Spa has received numerous international awards and has been awarded 5 Stars by Forbes Travel Guide. CONVENTION CENTER & OUTDOOR AREAS FOR EVENTS The resort features a deluxe and expansive Convention Center to host world-class events and offers state-of-the-art technology in +46,660 sq.ft. of flexible spaces. Elegant ballrooms and meeting rooms with capacity to hold 28 simultaneous sessions for up to 2,700 guests are perfect hosts for successful MICE programs. Our stunning outdoor venues, with impeccably manicured gardens, dramatic terraces and 1,640 ft of beachfront areas, create the ideal settings for unforgettable events.
Venue Details
Industry Ratings
Awards
Amenities
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- Voicemail box
- All inclusive
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Rental car service
- Space (outdoor)
- Space (private)
- Wheelchair accessible
- AV capabilities
- Business center
- Video conference
- VIP services
- Health club
- Outdoor pool
- Spa or salon
- Water sports
- Airport shuttle
- Bus
- Taxi
- Dance floor
- Loading dock
- Piano
- Portable heaters
- Portable walls
- Staging area
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- Voicemail box
- All inclusive
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Rental car service
- Space (outdoor)
- Space (private)
- Wheelchair accessible
Need dates
Priority windows that venues prefer for hosting events

Seasonal Availability
Do you want to know if your event is during the high or low season? Check the season availability for this hotel.Meeting rooms
Meeting rooms

Meeting space
Name | Room size | Ceiling height | Max capacity | U-Shape | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom | Crescent rounds (Cabaret) | Hollow square |
---|---|---|---|---|---|---|---|---|---|---|---|
16,760 sq. ft. 94.8 x 175.5 sq. ft. | 17.1 ft. | 1600 | 200 | 1000 | 1600 | 1800 | 1500 | 160 | 600 | 250 | |
5,587 sq. ft. 94.8 x 46.6 sq. ft. | 17.1 ft. | 600 | 90 | 330 | 520 | 600 | 500 | 68 | 200 | 120 | |
5,587 sq. ft. 94.8 x 46.6 sq. ft. | 17.1 ft. | 600 | 90 | 240 | 520 | 600 | 500 | 68 | 200 | 120 | |
5,587 sq. ft. 94.8 x 46.6 sq. ft. | 17.1 ft. | 600 | 90 | 240 | 520 | 600 | 500 | 68 | 200 | 120 | |
7,158 sq. ft. 87.0 x 80.5 sq. ft. | 17.1 ft. | 700 | 90 | 520 | 700 | 620 | 460 | 160 | 312 | 160 | |
2,216 sq. ft. 80.5 x 27.5 sq. ft. | 17.1 ft. | 230 | 70 | 170 | 230 | 200 | 150 | 68 | 102 | 80 | |
2,424 sq. ft. 80.5 x 30.1 sq. ft. | 17.1 ft. | 230 | 70 | 170 | 230 | 200 | 150 | 68 | 102 | 80 | |
2,216 sq. ft. 80.5 x 27.5 sq. ft. | 17.1 ft. | 230 | 70 | 170 | 230 | 200 | 150 | 68 | 102 | 80 | |
639 sq. ft. 21.7 x 29.5 sq. ft. | 14.8 ft. | 30 | 22 | 30 | 20 | 40 | 24 | 20 | 18 | 18 |
Guest rooms
Location
Getting Here
Local Attractions







Additional Information
Facility Restrictions
SUITE OCCUPANCY Zen Grand ambiance - Ambassador ambiance & Grand Class ambiance: Max occupancy: 2 Adults + 2 Kids or 3 Adults + 1 Kid
Cancellation Policy
Cancellation policies will be according to group needs based on dates and occupancy.
Additional details
RFP´s will be answered in labor hours Monday thru Friday from 8 am to 9pm Central Time; Saturday 8 am to 2 pm Central Time Sunday RFP´s will be answered before Monday´s noon.
Grand Velas Riviera Maya Frequently Asked Questions
Explore frequently asked questions from the Grand Velas Riviera Maya regarding Health and Safety, Sustainability, and Diversity and Inclusion.
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
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