Dollywood's HeartSong Lodge & Resort
About us
Tucked away in a beautiful cove in the rolling foothills of the Great Smoky Mountains, Dollywood's HeartSong Lodge & Resort is a well-appointed 302 room resort. The resort features a variety of spacious accommodations and indoor & outdoor meeting and event space with unique amenities only enjoyed by our guests. Dollywood's HeartSong Lodge & Resort is designed to bring that intangible feeling to life and honor everything that makes the Smoky Mountains special.
Venue Details
Industry Ratings
Amenities
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (mountain)
- Voicemail box
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Space (outdoor)
- Space (private)
- Wheelchair accessible
- AV capabilities
- Video conference
- VIP services
- Health club
- Indoor pool
- Outdoor pool
- Spa or salon
- Whirlpool
- Airport shuttle
- Bus
- Taxi
- Dance floor
- Loading dock
- Portable heaters
- Portable walls
- Staging area
- AV equipment
- High speed internet (100 Mbps)
- Onsite AV staff
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (mountain)
- Voicemail box
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Space (outdoor)
- Space (private)
- Wheelchair accessible
Need dates
Priority windows that venues prefer for hosting events
Seasonal Availability
Do you want to know if your event is during the high or low season? Check the season availability for this hotel.Meeting rooms
Meeting rooms
Meeting space
Name | Room size | Ceiling height |
|---|---|---|
7,241 sq. ft. 65 x 120 sq. ft. | 18 ft. | |
2,547 sq. ft. 65 x 41.5 sq. ft. | 18 ft. | |
2,456 sq. ft. 57 x 42 sq. ft. | 18 ft. | |
1,073 sq. ft. 34 x 36 sq. ft. | 18 ft. | |
1,163 sq. ft. 27 x 36 sq. ft. | 18 ft. | |
5,003 sq. ft. 57 x 84 sq. ft. | 18 ft. | |
2,236 sq. ft. 61 x 36 sq. ft. | 18 ft. | |
4,692 sq. ft. 57 x 78.5 sq. ft. | 18 ft. | |
3,300 sq. ft. 150 x 22 sq. ft. | 13 ft. |
Guest rooms
Location
Getting Here
Local Attractions
Additional Information
Facility Restrictions
Pets are not accepted for the exception of service animals. All rooms and indoor public space are non-smoking; smoking is allowed at outdoor designated areas
Additional details
As a part of the Dollywood Company, all of our overnight guests receive exclusive privileges to the Dollywood Theme Parks. Privileges include complimentary trolley transportation, complimentary timesavers, and extended ride time courtesies.
Dollywood's HeartSong Lodge & Resort Frequently Asked Questions
Explore frequently asked questions from the Dollywood's HeartSong Lodge & Resort regarding Health and Safety, Sustainability, and Diversity and Inclusion.
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
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