About us
The Hyatt Regency Grand Reserve Puerto Rico offers a seamless, intuitive experience for groups, leisure and business travelers alike. Guests will enjoy a full range of services and amenities, including notable culinary experiences, stress-free environments for seamless gatherings, and expansive technology-enabled facilities for meetings and events, along with expert planners who adhere to every detail with high-touch experiences for event attendees.
Venue Details
ChainHyatt Hotels
BrandHyatt Regency
Built2002
Renovated2022
Total meeting space36,918 sq. ft.
Guest Rooms579
Venue typeResort
Industry Ratings
AAA
Awards
Industry awards
Awards Won :
• One of the top five resorts in Puerto Rico by Travel + Leisure’s World Best Awards
• Prevue Meetings Visionary Awards 2021 – Gold Award for Best Caribbean/Mexico Hotel Outdoor Meeting Space
• Travel Myth 2022 Awards
Nominations :
• Fodor’s 2023 Hotel Awards, romantic hotel category
• Conde Nast Travelers Reader’s Choice Awards
• Hemisphere’s Reader’s Choice Awards
• World MICE Awards 2022 – Best Incentive Hotel
Venue Highlights
Amenities
Room features and guest services
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (mountain)
- View (ocean or water)
- Voicemail box
Facilities
- All inclusive
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Pet friendly
- Rental car service
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
Business services
- AV capabilities
- Business center
- Video conference
- VIP services
Recreational activities
- Golf course on grounds
- Health club
- Outdoor pool
- Spa or salon
- Tennis courts
- Water sports
- Whirlpool
Transportation
- Airport shuttle
- Bus
- Taxi
Equipment
- Dance floor
- Loading dock
- Portable walls
- Staging area
AV capabilities
- AV equipment
- High speed internet
- Onsite AV staff
Room features and guest services
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (mountain)
- View (ocean or water)
- Voicemail box
Facilities
- All inclusive
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Pet friendly
- Rental car service
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
Seasonal Availability
Do you want to know if your event is during the high or low season? Check the season availability for this hotel.Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
High season
Jan 01 - Apr 14Dec 21 - Dec 31
Shoulder season
Apr 15 - Jun 30Oct 01 - Dec 20
Low season
Jul 01 - Sep 30
Meeting rooms
Total meeting space
36,918 sq. ft.
Largest room
12,000 sq. ft.
Space (private)
Available
Meeting rooms
14
Second largest room
10,899 sq. ft.
Space (semi-private)
Available
Space (outdoor)
Available
Meeting rooms
Total meeting space
36,918 sq. ft.
Largest room
12,000 sq. ft.
Space (private)
Available
Meeting rooms
14
Second largest room
10,899 sq. ft.
Space (semi-private)
Available
Space (outdoor)
Available
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.
Meeting space
Name | Room size | Ceiling height | Maximum capacity | U-Shape | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom | Crescent rounds (Cabaret) | T-Shape |
|---|---|---|---|---|---|---|---|---|---|---|---|
2,835 sq. ft. 63 x 45 sq. ft. | 25 ft. | 240 | 56 | 200 | 200 | 240 | 120 | - | - | - | |
3,087 sq. ft. 63 x 49 sq. ft. | 25 ft. | 250 | 60 | 200 | 210 | - | 130 | - | - | 250 | |
3,087 sq. ft. 63 x 49 sq. ft. | 25 ft. | 250 | 60 | 200 | 210 | 250 | 130 | - | - | - | |
930 sq. ft. 32 x 30 sq. ft. | 25 ft. | 60 | 25 | 60 | 50 | 60 | 40 | - | - | - | |
930 sq. ft. 32 x 30 sq. ft. | 25 ft. | 60 | 25 | 60 | 50 | 60 | 40 | - | - | - | |
10,899 sq. ft. 63 x 173 sq. ft. | 25 ft. | 1400 | 220 | 700 | 1400 | 1200 | 560 | - | - | - | |
1,081 sq. ft. 47 x 23 sq. ft. | 25 ft. | 100 | 30 | 60 | 80 | 100 | 40 | - | - | - | |
1,081 sq. ft. 47 x 23 sq. ft. | 25 ft. | 100 | 30 | 60 | - | 100 | 40 | - | 80 | - | |
2,162 sq. ft. 47 x 46 sq. ft. | 25 ft. | 200 | 60 | 150 | 180 | 200 | 90 | - | - | - |
Meeting room floor plans
Guest rooms
Total guest rooms
579
Single (1 bed)
296
Double (2 beds)
283
Suites
6
Tax rate
9%
Total guest rooms
579
Single (1 bed)
296
Double (2 beds)
283
Suites
6
Tax rate
9%
Location
Getting Here
Distance from airport
23 mi
Distance from airport 23 mi
Parking in the area
Parking in the area
Paid parking
( $17.00/day )
Valet parking
( $25.00/day )
Street parking
Bus parking
Local Attractions
Hacienda Chocolat
Park
19 mi
Visit a cacao farm at the rainforest located in the municipality of Fajardo, where majestic views of the El Yunque forest blend with the breathtaking background of the Atlantic Ocean creating an unforgettable experience.
Carretera 984
Camino Los Polacos, Bo. Naranjo
Fajardo, PR 00738
Visit website
Carabali Rainforest Park
Recreation
4 mi
Welcome to The Ultimate Caribbean Adventure. Located between the lush foothills of El Yunque National Rainforest and the crystal waters of the Atlantic Ocean, Carabalí Rainforest Adventure Park is an action-packed ranch and a favorite adventure destination in Puerto Rico. In addition to their legendary adventures, Carabalí Bar & Grill serves steaks, seafood and the best of Puerto Rican cuisine. There is a Gift Shop for purchasing accessories, souvenirs, clothes and more.
Road #3 Km 32.4 Exit 992
Street A
Luquillo, PR 00773
Visit website
El Yunque National Forest Adventure Center
Recreation
4 mi
El Yunque National Forest is a tropical rainforest in northeastern Puerto Rico. From El Portal Visitor Center, a walkway winds through the surrounding treetops. Trails run to La Mina waterfall and Mount Britton, then up to the high-altitude dwarf forest. In the south are ancient petroglyphs, made by the area’s indigenous Taíno people. The forest comes alive with the nightly calls of coquí tree frogs.
Visit website
Old San Juan
Historical landmark
28 mi
A visit to the so-called walled city is like traveling back in time. As the second oldest town in America, a walk up and down blue cobblestone streets of Old San Juan is a gateway into the core of Puerto Rican history and culture.
The charming pastel-colored colonial architecture and military forts blend in peace with modern, slower-paced life for an authentic Puerto Rican experience. Whether you’re a history savvy, a cultural buff, or a sightseeing enthusiast, here is a list of landmarks and iconic places that you should not miss while visiting this remarkable city:
Visit website
Luquillo Beach
Recreation
6 mi
Nearby vendors
Buffalo Limousine
Buffalo
Buffalo Limousine™ is the Buffalo-Niagara region’s #1 choice for chauffeured transportation. Although our business is located in Buffalo NY, we have grown to now serve over 500 cities in over 25 countries. Buffalo Limousine™ is a company that operates according to rigorous standards of quality, safety, and reliability. Our fleet of vehicles can accommodate any travel need and any amount of travelers. For individual or small groups of travelers we have our town cars, SUV’s, and luxury sedans. For mid-size groups we have limo vans and executive limo vans. For the largest groups we have our mini coach and passenger buses
Transportation
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Thoroughbred Sedan, Van, & Bus LLC
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Offering immaculate customer service and responsiveness, the team at Thoroughbred is available and ready to assist you in all your event, business, and personal transport needs. Priding themselves in reliability and availability, Thoroughbred is always there to get you from Point A to Point B.
Thoroughbred Sedan, Van & Bus was founded by transportation veteran Joe Rosensweet, who serves as the driving force behind this business. Joe has combined his experience, expertise, knowledge and understanding of what an elite personal transportation service requires and brought it to the forefront of this industry.
Joe has taken these characteristics and added his engaging personality as well as his personal touch to create a transportation experience that is worry-free for each client. Joe’s engaging personality and hard work-ethic allows you to Ride Thoroughbred with confidence, every time.
We are committed to creating customized and competitive rates for your personal and corporate transportation needs.
Transportation
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The Street Teacher
New York
Come walk and discover New York - city and state - with the Street Teacher - take a step into a new world!
Although primarily giving tours around New York City, I am available for tours in Philadelphia and Boston, if any should desire - and I love taking people to Washington D.C.
But perhaps what I most like is taking people on walks across some of the great bridges around our city: the Brooklyn Bridge, and especially the Williamsburg Bridge - and don't forget the great George Washington Bridge - for walks along the Palisades!
Activity
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Husk
Nashville
Located in Rutledge Hill – just a few blocks south of Historic Broadway, in the heart of Downtown Nashville – Husk, from The Neighborhood Dining Group, is reinterpreting the bounty of the surrounding area, exploring an ingredient-driven cuisine that begins in the rediscovery of heirloom products and redefines what it means to cook and eat in Nashville.
At Husk, there are some rules about what can go on the plate. If it doesn’t come from the South, it’s not coming through the door. The resulting cuisine is not about rediscovering Southern cooking, but rather exploring the reality of Southern food. Seed-saving, heirloom husbandry, in-house pickling and charcuterie programs by Executive Chef Ben Norton and his culinary team are the basis of Husk’s cuisine.
Husk Nashville, located at 37 Rutledge Street, was constructed into the side of a hill between 1879 and 1882 by Dr. John Bunyan Stephens. Its storied history includes serving as Mayor Richard Houston Dudley’s home, where he lived when elected in 1897. The area was settled by the Rutledge and Middleton families of Charleston who were descendants of two of the original South Carolina signers of the Declaration of Independence. Mayor Dudley added the Carriage House located on property in 1890–which will serve as a space to satisfy the restaurant’s culinary whims and host private/special events. The design of the Husk’s interior spaces enhances the building’s roots while demonstrating a sense of Southern style, modernity, energy, and cosmopolitan flair.
Restaurant/Bar
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Original Orlando Tours
Multi-city
Perfect your visit to the greatest tourist destination in the world with an Orlando day tour – so many things to do in Orlando beyond Disney!
With so many fun and unique things to do in Orlando, we are unashamedly biased…but we love welcoming you as part of the 70 million annual visitors who come to Orlando each year, many of who enjoy one or more of our Original Orlando Tours to see “the other Orlando”!
You are probably like most of those guests who will spend some portion of their vacation at Walt Disney World, Universal Studios and SeaWorld. But did you know, there are so many fantastic things to do in Orlando beyond those theme parks?
Activity
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LMS Brandz
Multi-city
LMS Brandz is a full-service agency specializing in trade show merchandise and much more. From booth giveaways and branded apparel to executive gifting, displays, banners, signage, fulfillment, logistics, shipping, along with e-commerce solutions we handle it all.
While there are many promotional companies to choose from, our 20+ years of industry experience and commitment to exceptional customer service set us apart. We deliver smart, reliable solutions designed to make the end-user experience seamless from start to finish.
We are also a certified WOSB.
Amenities/Gifting
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City Club LA
Los Angeles
You'll be hard-pressed to find a more active, invigorating scene than City Club. From film screenings and wine dinners to high-profile speaker and networking mixers, City Club is LA's modern forum where the best and brightest of our city exchange ideas and then make them reality.
Restaurant/Bar
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The Biltmore Los Angeles
Los Angeles
Discover our historic hotel in downtown Los Angeles
Soon to be celebrating our 100-year anniversary – and having recently added the ‘Los Angeles Historic-Cultural Monument’ accolade to our mantle – Millennium Biltmore Los Angeles is the grand dame of downtown and this district’s most historic hotel.
Our beaux-arts institution has impressed guests and locals since the glory days of Old Hollywood, capable of entertaining a galaxy of stars, dignitaries and presidents from around the world. Having played host to a golden-era prohibition nightclub, numerous Academy Awards ceremonies, and feature film sets throughout the years – you’ll wish these gilt walls and painted ceilings could talk.
Our three ornate towers stretch above the ballrooms below, giving guests a view of the stunning Pershing Square. And with the booming arts and cultural scene of downtown Los Angeles just outside, you can easily explore and discover the true spirit of Tinseltown.
Take your pick from our variety of restaurants and bars or take a cooling dip in the indoor pool that still feature the original brass railings and ornate blue tiling from the Roaring Twenties. It’s time to visit LA in true Hollywood style.
Restaurant/Bar
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Redneck Riviera Nashville
Nashville
Roaring bonfires, skimming down the river with friends, relaxing around the pool with family: There’s a Redneck Riviera for every hardworking American.
Turn up the music and celebrate the land of the free, home of the brave. Get ready to rock red, white and blue all year long, because these colors don’t run.
You work hard day in, day out, and you deserve to play even harder. With Redneck Riviera, you can take the party with you anywhere, from the beach to your own backyard.
Start the party with Redneck Riviera.
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Lightbox
New York
Located in Midtown Manhattan, Lightbox’s venue is equipped with multi-level, state-of-the art sound and lighting systems, HD projection mapping technology, and other customizable digital features.
These components collectively make up the DNA of Lightbox as a leading destination for immersive product launches, elevated corporate meetings, and experiential activations of the future.
Since 2013, Lightbox has worked with 1000+ of the most innovative brands to create experiences that blur the lines between digital and physical. The Lightbox venue features 4000+ sq ft of space, high ceilings, fully programmable walls, customizable vinyl options, an onsite kitchen and more.
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Additional Information
Additional details
The resort highlights: Lagoon style pool and (2) two other pools, Spa and wellness center to include a full service salon. One 27-hole championship golf course adjacent to the resort.
Venue resources
Hyatt Regency Grand Reserve Puerto Rico Frequently Asked Questions
Explore frequently asked questions from the Hyatt Regency Grand Reserve Puerto Rico regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Please provide comments or a link to any publicly communicated Hyatt Regency Grand Reserve Puerto Rico's sustainability or social impact goals/strategy.
Hyatt.com/WorldOfCare
Does Hyatt Regency Grand Reserve Puerto Rico have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.
Diversity and Inclusion
For US hotels only, is Hyatt Regency Grand Reserve Puerto Rico and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
Hotel not in the United States
If applicable, could you please provide a link to Hyatt Regency Grand Reserve Puerto Rico's public report on their commitments and initiatives related to diversity, equity, and inclusion?
https://about.hyatt.com/content/dam/hyatt/woc/DEIReport.pdf
Health and Safety
Were practices at Hyatt Regency Grand Reserve Puerto Rico developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes, GBAC STAR Accreditation (Global Biorisk Advisory Council)
Does Hyatt Regency Grand Reserve Puerto Rico clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes, All public areas are disinfected at least every two hours. Grequently touched surfaces are sanitized on an ongoing basis depending upon frequency of use.
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please contact your Hyatt corporate account manager to discuss opportunities at the corporate level.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
jessica.schultz@hyatt.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
No
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, Changed and disinfected after each check out
Please include a link to your public report on community impact if applicable.
https://about.hyatt.com/en/world-of-care/policies-statements-reporting.html
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Not minoirity owned
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
tyronne.stoudemire@hyatt.com
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