About us
The Hyatt Regency Grand Reserve Puerto Rico offers a seamless, intuitive experience for groups, leisure and business travelers alike. Guests will enjoy a full range of services and amenities, including notable culinary experiences, stress-free environments for seamless gatherings, and expansive technology-enabled facilities for meetings and events, along with expert planners who adhere to every detail with high-touch experiences for event attendees.
Venue Details
ChainHyatt Hotels
BrandHyatt Regency
Built2002
Renovated2022
Total meeting space36,918 sq. ft.
Guest Rooms579
Venue typeResort
Industry Ratings
AAA
Awards
Industry awards
Awards Won :
• One of the top five resorts in Puerto Rico by Travel + Leisure’s World Best Awards
• Prevue Meetings Visionary Awards 2021 – Gold Award for Best Caribbean/Mexico Hotel Outdoor Meeting Space
• Travel Myth 2022 Awards
Nominations :
• Fodor’s 2023 Hotel Awards, romantic hotel category
• Conde Nast Travelers Reader’s Choice Awards
• Hemisphere’s Reader’s Choice Awards
• World MICE Awards 2022 – Best Incentive Hotel
Venue Highlights
Amenities
Room features and guest services
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (mountain)
- View (ocean or water)
- Voicemail box
Facilities
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Pet friendly
- Rental car service
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
Business services
- AV capabilities
- Video conference
- VIP services
Recreational activities
- Golf course on grounds
- Health club
- Outdoor pool
- Spa or salon
- Tennis courts
- Water sports
- Whirlpool
Transportation
- Airport shuttle
- Bus
- Taxi
Equipment
- Dance floor
- Loading dock
- Portable walls
- Staging area
AV capabilities
- AV equipment
- High speed internet
- Onsite AV staff
Room features and guest services
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (mountain)
- View (ocean or water)
- Voicemail box
Facilities
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Pet friendly
- Rental car service
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
Seasonal Availability
Do you want to know if your event is during the high or low season? Check the season availability for this hotel.Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
High season
Jan 01 - Apr 14Dec 21 - Dec 31
Shoulder season
Apr 15 - Jun 30Oct 01 - Dec 20
Low season
Jul 01 - Sep 30
Meeting rooms
Total meeting space
36,918 sq. ft.
Largest room
12,000 sq. ft.
Space (private)
Available
Meeting rooms
14
Second largest room
10,899 sq. ft.
Space (semi-private)
Available
Space (outdoor)
Available
Meeting rooms
Total meeting space
36,918 sq. ft.
Largest room
12,000 sq. ft.
Space (private)
Available
Meeting rooms
14
Second largest room
10,899 sq. ft.
Space (semi-private)
Available
Space (outdoor)
Available
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.
Meeting space
Name | Room size | Ceiling height | Maximum capacity | U-Shape | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom | Crescent rounds (Cabaret) | T-Shape |
|---|---|---|---|---|---|---|---|---|---|---|---|
2,835 sq. ft. 63 x 45 sq. ft. | 25 ft. | 240 | 56 | 200 | 200 | 240 | 120 | - | - | - | |
3,087 sq. ft. 63 x 49 sq. ft. | 25 ft. | 250 | 60 | 200 | 210 | - | 130 | - | - | 250 | |
3,087 sq. ft. 63 x 49 sq. ft. | 25 ft. | 250 | 60 | 200 | 210 | 250 | 130 | - | - | - | |
930 sq. ft. 32 x 30 sq. ft. | 25 ft. | 60 | 25 | 60 | 50 | 60 | 40 | - | - | - | |
930 sq. ft. 32 x 30 sq. ft. | 25 ft. | 60 | 25 | 60 | 50 | 60 | 40 | - | - | - | |
10,899 sq. ft. 63 x 173 sq. ft. | 25 ft. | 1400 | 220 | 700 | 1400 | 1200 | 560 | - | - | - | |
1,081 sq. ft. 47 x 23 sq. ft. | 25 ft. | 100 | 30 | 60 | 80 | 100 | 40 | - | - | - | |
1,081 sq. ft. 47 x 23 sq. ft. | 25 ft. | 100 | 30 | 60 | - | 100 | 40 | - | 80 | - | |
2,162 sq. ft. 47 x 46 sq. ft. | 25 ft. | 200 | 60 | 150 | 180 | 200 | 90 | - | - | - |
Meeting room floor plans
Guest rooms
Total guest rooms
579
Single (1 bed)
296
Double (2 beds)
283
Suites
6
Tax rate
9%
Total guest rooms
579
Single (1 bed)
296
Double (2 beds)
283
Suites
6
Tax rate
9%
Location
Getting Here
Distance from airport
23 mi
Distance from airport 23 mi
Parking in the area
Parking in the area
Paid parking
( $17.00/day )
Valet parking
( $25.00/day )
Street parking
Bus parking
Local Attractions
Hacienda Chocolat
Park
19 mi
Visit a cacao farm at the rainforest located in the municipality of Fajardo, where majestic views of the El Yunque forest blend with the breathtaking background of the Atlantic Ocean creating an unforgettable experience.
Carretera 984
Camino Los Polacos, Bo. Naranjo
Fajardo, PR 00738
Visit website
Carabali Rainforest Park
Recreation
4 mi
Welcome to The Ultimate Caribbean Adventure. Located between the lush foothills of El Yunque National Rainforest and the crystal waters of the Atlantic Ocean, Carabalí Rainforest Adventure Park is an action-packed ranch and a favorite adventure destination in Puerto Rico. In addition to their legendary adventures, Carabalí Bar & Grill serves steaks, seafood and the best of Puerto Rican cuisine. There is a Gift Shop for purchasing accessories, souvenirs, clothes and more.
Road #3 Km 32.4 Exit 992
Street A
Luquillo, PR 00773
Visit website
El Yunque National Forest Adventure Center
Recreation
4 mi
El Yunque National Forest is a tropical rainforest in northeastern Puerto Rico. From El Portal Visitor Center, a walkway winds through the surrounding treetops. Trails run to La Mina waterfall and Mount Britton, then up to the high-altitude dwarf forest. In the south are ancient petroglyphs, made by the area’s indigenous Taíno people. The forest comes alive with the nightly calls of coquí tree frogs.
Visit website
Old San Juan
Historical landmark
28 mi
A visit to the so-called walled city is like traveling back in time. As the second oldest town in America, a walk up and down blue cobblestone streets of Old San Juan is a gateway into the core of Puerto Rican history and culture.
The charming pastel-colored colonial architecture and military forts blend in peace with modern, slower-paced life for an authentic Puerto Rican experience. Whether you’re a history savvy, a cultural buff, or a sightseeing enthusiast, here is a list of landmarks and iconic places that you should not miss while visiting this remarkable city:
Visit website
Luquillo Beach
Recreation
6 mi
Nearby vendors
Trivial Events
Multi-city
LIVE TRIVIA! (LIVE AND VIRTUAL EVENTS!)
Looking to bring your group — business or personal — together and have some fun?
Or maybe there’s a special occasion you’d like to celebrate in a unique way? Trivial Events offers live and virtual trivia contests that engage everyone and create a unique, shared experience!
Why choose Trivial Events?
• Our trivia content specifically encourages teamwork and interactions.
•. Special video questions and other creative elements elevate our events beyond typical “pub trivia.” (Check out the promo videos for quick snippets!)
• Customized content creates a memorable event experience for all attendees.
• You do not have to be a “trivia person” to have lots of fun! We take a unique and creative approach to a range of topics and fun facts, aiming to both inform and entertain. In short, we want you to have a good time throughout!
Team Building Activities and Conferences are our specialty!
Our trivia events are an easy (and “non-cringey”) way for attendees to connect quickly — especially those, for virtual events, at different locations! These quick connections create a friendly, collaborative environment and boost communication beyond the event itself.
Activity
Hired Entertainment
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GoCar Tours / Speed Boat Adventures
Multi-city
Tours & Group Events
Explore the birth place of California. San Diego is the perfect place to visit if you want to mix fun with history and recreation with beauty. We deliver an engaging, fun and high-tech experience.
Our staff will build you a custom event from the ground up or we can modify one of our existing activities to meet your exact needs. Our programs are greatly enhanced by a live scoreboard, photo, video activities, 3D navigation, augmented reality and challenges presented on the teams’ mobile device.
We can also incorporate our Speedboat Adventures into your group event plans. Check out www.speedboatadventures.com for more information on taking your group event to the water with our Speedboat Adventure.
Activity
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Bay City Bike
Multi-city
The Perfect Way to Enjoy San Francisco Bay City Bike: Your Source For San Francisco Bike Experiences. Biking San Francisco is our first love. See below and choose from an amazing selection of San Francisco Guided Bike Tours, Self-guided bike rentals, Alcatraz tours, combo tours, and more! Have a larger private group or a special route in mind? We are passionate about planning bike events!
Bike San Francisco! We have 5 locations all in SF to help see the most where you are!
The Bay City Bike team specializes in planning and hosting customized San Francisco Bike Tours for groups. Since 2001 we have hosted hundreds of guided and self guided tours and events of all sizes, from intimate family parties of three, to offsite, 20 mile bike tours of 300.
Activity
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Original Orlando Tours
Multi-city
Perfect your visit to the greatest tourist destination in the world with an Orlando day tour – so many things to do in Orlando beyond Disney!
With so many fun and unique things to do in Orlando, we are unashamedly biased…but we love welcoming you as part of the 70 million annual visitors who come to Orlando each year, many of who enjoy one or more of our Original Orlando Tours to see “the other Orlando”!
You are probably like most of those guests who will spend some portion of their vacation at Walt Disney World, Universal Studios and SeaWorld. But did you know, there are so many fantastic things to do in Orlando beyond those theme parks?
Activity
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Mystery Trip
Multi-city
Mystery Trip is a team bonding event planning company that creates unique experiences for our clients. The "mystery" is that none of your guests will know what they'll be doing until they experience it (don't worry...you'll be in the know!).
We believe in the concept of "true fun" - where playfulness, connection, and flow merge - and build each of our events with this philosophy in mind in order to create a space for organic connection as guests have a shared visceral experience.
Over the last 15 years, we have worked all over the US with hundreds of international blue-chip companies, including SpaceX, Chevron, Google, Red Bull, YouTube, Facebook, Netflix, Cisco, Tiffany & Co, Shopify, and many more.
Activity
Preferred staff
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Smart Event Group
Irving
Kansas native and Dallas-based, Richy Smart is a dynamic and influential DJ. Combining his deep musical knowledge with exceptional technical skills, he crafts immersive soundscapes that set the perfect mood for audiences worldwide.
Hired Entertainment
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Soundview Sunset Cruises
Seattle
Climb aboard our classic yacht and take in Seattle’s waterfront views of beautiful Lake Union and adjoining waterways. You’ll have the best seat in the house while cruising aboard the classic 42′ Grand Banks yacht, the Rainbird. The Rainbird is meticulously maintained and cared for, and shows it throughout.
The vessel offers comfort throughout with comfortable seating in the deck area, a fly bridge deck gives you a second floor viewing area for entertaining and taking in the incredible views of Seattle’s awesome sunsets, and a lounge below-deck to get out of the wind, if desired, with refrigerator, stove, oven and microwave. There are also two staterooms, each with its own ‘head’ and shower. The master stateroom has a center island queen bed with an office desk. The forward stateroom offers double twin-size beds in a v-berth layout. The Rainbird is centrally located, close to downtown Seattle, Lake Union, U of W, and Lake Washington.
Activity
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Swift Fit Events
Multi-city
Wellness Beyond the Ordinary
Swift Fit Events is a health and wellness company based in Austin, curating corporate and community programming throughout Texas.
Corporate team building at conferences and events often seems to revolve around the same activities: heavy meals and heavy drinking. While we’re not opposed to either—hello, Texas BBQ!—we also love getting to experience a new city and new people in a fun, fresh way.
We’re not hardcore, on a high horse about health, or too woo-woo about wellness. By offering a variety of fitness classes, mindfulness activities, and unique local experiences, our mission is to empower the community to practice self-care and commit to healthy habit formation.
Activity
Amenities/Gifting
Preferred staff
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C2Eventz
Multi-city
C2Eventz is revolutionizing global transportation logistics and hotel sourcing with smart, scalable technology. Since 2003, we’ve helped planners, EAs, tour operators, and DMCs streamline operations through real-time tools like our Global Live Manifest Link. From passenger tracking to billing, we deliver seamless logistics—worldwide.
Preferred staff
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The Table Less Traveled
Multi-city
Imagine eating a garden-fresh dinner with Marika on her back porch on the hilltops of Positano, exploring Machu Picchu with Cristo, or stepping into daily life in Osaka with Yoko by visiting her neighborhood market.
We introduce travelers to our friends in Peru, Italy, Japan, and Malaysia on curated food tours with exclusive insider access to local businesses, restaurants, and locations. On these relationship-based trips, travelers experience the destination through a unique lens as they eat, explore, and learn alongside local residents.
The Table Less Traveled is a boutique travel company that encourages deeper connections with the flavors, cultures, and communities of the world through small-group, international culinary trips.
Activity
Amenities/Gifting
Preferred staff
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Additional Information
Additional details
The resort highlights: Lagoon style pool and (2) two other pools, Spa and wellness center to include a full service salon. One 27-hole championship golf course adjacent to the resort.
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Hyatt Regency Grand Reserve Puerto Rico Frequently Asked Questions
Explore frequently asked questions from the Hyatt Regency Grand Reserve Puerto Rico regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Please provide comments or a link to any publicly communicated Hyatt Regency Grand Reserve Puerto Rico's sustainability or social impact goals/strategy.
Hyatt.com/WorldOfCare
Does Hyatt Regency Grand Reserve Puerto Rico have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.
Diversity and Inclusion
For US hotels only, is Hyatt Regency Grand Reserve Puerto Rico and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
Hotel not in the United States
If applicable, could you please provide a link to Hyatt Regency Grand Reserve Puerto Rico's public report on their commitments and initiatives related to diversity, equity, and inclusion?
https://about.hyatt.com/content/dam/hyatt/woc/DEIReport.pdf
Health and Safety
Were practices at Hyatt Regency Grand Reserve Puerto Rico developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes, GBAC STAR Accreditation (Global Biorisk Advisory Council)
Does Hyatt Regency Grand Reserve Puerto Rico clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes, All public areas are disinfected at least every two hours. Grequently touched surfaces are sanitized on an ongoing basis depending upon frequency of use.
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please contact your Hyatt corporate account manager to discuss opportunities at the corporate level.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
jessica.schultz@hyatt.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
Equipment configured to accommodate physical distance, capacity limits in place and frequent cleaning of all equipment
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
Yes, Frequent disinfecting of all equipment
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
No
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, Changed and disinfected after each check out
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
Yes, Tables and chairs are appropriately distanced
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
Please include a link to your public report on community impact if applicable.
https://about.hyatt.com/en/world-of-care/policies-statements-reporting.html
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Not minoirity owned
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
tyronne.stoudemire@hyatt.com
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