About us
The Hyatt Regency Grand Reserve Puerto Rico offers a seamless, intuitive experience for groups, leisure and business travelers alike. Guests will enjoy a full range of services and amenities, including notable culinary experiences, stress-free environments for seamless gatherings, and expansive technology-enabled facilities for meetings and events, along with expert planners who adhere to every detail with high-touch experiences for event attendees.
Venue Details
ChainHyatt Hotels
BrandHyatt Regency
Built2002
Renovated2022
Total meeting space36,918 sq. ft.
Guest Rooms579
Venue typeResort
Industry Ratings
AAA
Awards
Industry awards
Awards Won :
• One of the top five resorts in Puerto Rico by Travel + Leisure’s World Best Awards
• Prevue Meetings Visionary Awards 2021 – Gold Award for Best Caribbean/Mexico Hotel Outdoor Meeting Space
• Travel Myth 2022 Awards
Nominations :
• Fodor’s 2023 Hotel Awards, romantic hotel category
• Conde Nast Travelers Reader’s Choice Awards
• Hemisphere’s Reader’s Choice Awards
• World MICE Awards 2022 – Best Incentive Hotel
Venue Highlights
Amenities
Room features and guest services
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (mountain)
- View (ocean or water)
- Voicemail box
Facilities
- All inclusive
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Pet friendly
- Rental car service
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
Business services
- AV capabilities
- Business center
- Video conference
- VIP services
Recreational activities
- Golf course on grounds
- Health club
- Outdoor pool
- Spa or salon
- Tennis courts
- Water sports
- Whirlpool
Transportation
- Airport shuttle
- Bus
- Taxi
Equipment
- Dance floor
- Loading dock
- Portable walls
- Staging area
AV capabilities
- AV equipment
- High speed internet
- Onsite AV staff
Room features and guest services
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (mountain)
- View (ocean or water)
- Voicemail box
Facilities
- All inclusive
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Pet friendly
- Rental car service
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
Seasonal Availability
Do you want to know if your event is during the high or low season? Check the season availability for this hotel.Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
High season
Jan 01 - Apr 14Dec 21 - Dec 31
Shoulder season
Apr 15 - Jun 30Oct 01 - Dec 20
Low season
Jul 01 - Sep 30
Meeting rooms
Total meeting space
36,918 sq. ft.
Largest room
12,000 sq. ft.
Space (private)
Available
Meeting rooms
14
Second largest room
10,899 sq. ft.
Space (semi-private)
Available
Space (outdoor)
Available
Meeting rooms
Total meeting space
36,918 sq. ft.
Largest room
12,000 sq. ft.
Space (private)
Available
Meeting rooms
14
Second largest room
10,899 sq. ft.
Space (semi-private)
Available
Space (outdoor)
Available
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.
Meeting space
Name | Room size | Ceiling height | Maximum capacity | U-Shape | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom | Crescent rounds (Cabaret) | T-Shape |
|---|---|---|---|---|---|---|---|---|---|---|---|
2,835 sq. ft. 63 x 45 sq. ft. | 25 ft. | 240 | 56 | 200 | 200 | 240 | 120 | - | - | - | |
3,087 sq. ft. 63 x 49 sq. ft. | 25 ft. | 250 | 60 | 200 | 210 | - | 130 | - | - | 250 | |
3,087 sq. ft. 63 x 49 sq. ft. | 25 ft. | 250 | 60 | 200 | 210 | 250 | 130 | - | - | - | |
930 sq. ft. 32 x 30 sq. ft. | 25 ft. | 60 | 25 | 60 | 50 | 60 | 40 | - | - | - | |
930 sq. ft. 32 x 30 sq. ft. | 25 ft. | 60 | 25 | 60 | 50 | 60 | 40 | - | - | - | |
10,899 sq. ft. 63 x 173 sq. ft. | 25 ft. | 1400 | 220 | 700 | 1400 | 1200 | 560 | - | - | - | |
1,081 sq. ft. 47 x 23 sq. ft. | 25 ft. | 100 | 30 | 60 | 80 | 100 | 40 | - | - | - | |
1,081 sq. ft. 47 x 23 sq. ft. | 25 ft. | 100 | 30 | 60 | - | 100 | 40 | - | 80 | - | |
2,162 sq. ft. 47 x 46 sq. ft. | 25 ft. | 200 | 60 | 150 | 180 | 200 | 90 | - | - | - |
Meeting room floor plans
Guest rooms
Total guest rooms
579
Single (1 bed)
296
Double (2 beds)
283
Suites
6
Tax rate
9%
Total guest rooms
579
Single (1 bed)
296
Double (2 beds)
283
Suites
6
Tax rate
9%
Location
Getting Here
Distance from airport
23 mi
Distance from airport 23 mi
Parking in the area
Parking in the area
Paid parking
( $17.00/day )
Valet parking
( $25.00/day )
Street parking
Bus parking
Local Attractions
Hacienda Chocolat
Park
19 mi
Visit a cacao farm at the rainforest located in the municipality of Fajardo, where majestic views of the El Yunque forest blend with the breathtaking background of the Atlantic Ocean creating an unforgettable experience.
Carretera 984
Camino Los Polacos, Bo. Naranjo
Fajardo, PR 00738
Visit website
Carabali Rainforest Park
Recreation
4 mi
Welcome to The Ultimate Caribbean Adventure. Located between the lush foothills of El Yunque National Rainforest and the crystal waters of the Atlantic Ocean, Carabalí Rainforest Adventure Park is an action-packed ranch and a favorite adventure destination in Puerto Rico. In addition to their legendary adventures, Carabalí Bar & Grill serves steaks, seafood and the best of Puerto Rican cuisine. There is a Gift Shop for purchasing accessories, souvenirs, clothes and more.
Road #3 Km 32.4 Exit 992
Street A
Luquillo, PR 00773
Visit website
El Yunque National Forest Adventure Center
Recreation
4 mi
El Yunque National Forest is a tropical rainforest in northeastern Puerto Rico. From El Portal Visitor Center, a walkway winds through the surrounding treetops. Trails run to La Mina waterfall and Mount Britton, then up to the high-altitude dwarf forest. In the south are ancient petroglyphs, made by the area’s indigenous Taíno people. The forest comes alive with the nightly calls of coquí tree frogs.
Visit website
Old San Juan
Historical landmark
28 mi
A visit to the so-called walled city is like traveling back in time. As the second oldest town in America, a walk up and down blue cobblestone streets of Old San Juan is a gateway into the core of Puerto Rican history and culture.
The charming pastel-colored colonial architecture and military forts blend in peace with modern, slower-paced life for an authentic Puerto Rican experience. Whether you’re a history savvy, a cultural buff, or a sightseeing enthusiast, here is a list of landmarks and iconic places that you should not miss while visiting this remarkable city:
Visit website
Luquillo Beach
Recreation
6 mi
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Papillon Helicopters - Grand Canyon Group
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Providing tours since 1965, Papillon Grand Canyon Helicopters is the largest and most experienced operator in the Grand Canyon. We are the only company that flies the entire length of the Grand Canyon, flying more than 400,000 passengers annually.
Guests will relish in unique one-of-a-kind experiences to monumental destinations to exceed their wanderlust. Whether it be a sightseeing excursion above the incredible lights of the Las Vegas Strip or soaring through the air through the Grand Canyon, these expeditions will create memories to last a lifetime.
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Key Transportation Worldwide Service
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YOUR FIRST AND LAST STOP IN LUXURY GROUND TRANSPORTATION.
Key Transportation Worldwide Services (key) is a leading provider of luxury ground transportation services. Miami based, with a global outreach, Key offers turnkey private car service, corporate group and wedding transportation with world class standards, modern luxury design and the best Customer Service in the industry.
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Perry Lane Hotel
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2025 Michelin Key Recipient
2025 Travel + Leisure World’s Best Award’s #1 Best in Savannah
2025 Marriott’s Guest Experience Award
2024 Marriott’s Hotel of the Year for Distinctive Luxury
2024 Michelin Key Recipient
2024 U.S. News & World Report’s Best Hotels in the USA: Ranking #34
2024 Travel + Leisure World’s Best Award’s #1 Best in Savannah
2021, 2022, 2023 and 2024 Travel + Leisure’s 500 World’s Best List
TripAdvisor’s Travelers Choice Best of the Best 2023 Awards: #1 Best Hotel in the US and #24 Best Hotel in the World
Activity
Restaurant/Bar
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Society Boston
Boston
Society on High is a contemporary American bistro offering local favorites and eclectic cuisine served in a sleek and sophisticated setting. Inside, the marble bar, rich colors and vintage accents offer a unique decor that exudes both comfort and class. Outdoors, the sleek and sophisticated patio offers a secluded setting for seasonal dining tucked away in the heart of Boston’s Financial District.
Restaurant/Bar
Visit Profile
Smart Event Group
Irving
Kansas native and Dallas-based, Richy Smart is a dynamic and influential DJ. Combining his deep musical knowledge with exceptional technical skills, he crafts immersive soundscapes that set the perfect mood for audiences worldwide.
Hired Entertainment
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The Biltmore Los Angeles
Los Angeles
Discover our historic hotel in downtown Los Angeles
Soon to be celebrating our 100-year anniversary – and having recently added the ‘Los Angeles Historic-Cultural Monument’ accolade to our mantle – Millennium Biltmore Los Angeles is the grand dame of downtown and this district’s most historic hotel.
Our beaux-arts institution has impressed guests and locals since the glory days of Old Hollywood, capable of entertaining a galaxy of stars, dignitaries and presidents from around the world. Having played host to a golden-era prohibition nightclub, numerous Academy Awards ceremonies, and feature film sets throughout the years – you’ll wish these gilt walls and painted ceilings could talk.
Our three ornate towers stretch above the ballrooms below, giving guests a view of the stunning Pershing Square. And with the booming arts and cultural scene of downtown Los Angeles just outside, you can easily explore and discover the true spirit of Tinseltown.
Take your pick from our variety of restaurants and bars or take a cooling dip in the indoor pool that still feature the original brass railings and ornate blue tiling from the Roaring Twenties. It’s time to visit LA in true Hollywood style.
Restaurant/Bar
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San Jac Saloon / Jack's Event Space
Austin
Sitting at the corner of 6th and San Jacinto, San Jac Saloon is in the heart of Austin's entertainment district.
San Jac Saloon and Jack's private event space are ideal venues for hosting parties, corporate functions, happy hour, networking events, or any other special occasion. We accommodate all types of events, with up to 330 guests.
We provide all of the drinks, staff and security that an event would need. The planning process is bespoke, and we make it easy - we aim to create unforgettable events, with an authentic Texas flavor!
* Max Number of People for an Event: 330
* Number of Event/Function Spaces: 2
* Special Features: Steps from Convention Center and downtown hotels. Venue staff included with event rentals. A/V options at no additional cost. Stage on main floor. Affordable bar and catering packages. Live music. Optional experiences and team building activities available. Versatile space. Custom cocktail menus. Effortless event planning.
* Total Meeting Room Space (Square Feet): 4,000
* Year Renovated: 2016
Activity
Catering
Hired Entertainment
Restaurant/Bar
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DrinkMaster Bartending - Mixology Team Building
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Team Building Craft Cocktail Classes - In-Person Boston. Our Cocktail-making Mixology class offers a complete turnkey solution for your next group event or bonding experience. We have an exceptional event space with an amazing vibe, perfect for social gatherings. Mocktail options are available.
Activity
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Walk & Talk Charleston
Charleston
Come meet the Lid Lady or one of our certified guides at the Hat Man mural for a storytelling walking tour focused on Historic Charleston's Character and Characters!
Established in 2018. Founder, Tyler Page Wright, graduated from the University of Virginia with a BA in History and a secondary focus in Art History. She is a born New Yorker with deep southern roots and island ties. She was drawn to Charleston for its people, beauty, history, and hospitality. We think that may be why you're here too! Let us show you around the town!
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Additional Information
Additional details
The resort highlights: Lagoon style pool and (2) two other pools, Spa and wellness center to include a full service salon. One 27-hole championship golf course adjacent to the resort.
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Hyatt Regency Grand Reserve Puerto Rico Frequently Asked Questions
Explore frequently asked questions from the Hyatt Regency Grand Reserve Puerto Rico regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Please provide comments or a link to any publicly communicated Hyatt Regency Grand Reserve Puerto Rico's sustainability or social impact goals/strategy.
Hyatt.com/WorldOfCare
Does Hyatt Regency Grand Reserve Puerto Rico have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.
Diversity and Inclusion
For US hotels only, is Hyatt Regency Grand Reserve Puerto Rico and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
Hotel not in the United States
If applicable, could you please provide a link to Hyatt Regency Grand Reserve Puerto Rico's public report on their commitments and initiatives related to diversity, equity, and inclusion?
https://about.hyatt.com/content/dam/hyatt/woc/DEIReport.pdf
Health and Safety
Were practices at Hyatt Regency Grand Reserve Puerto Rico developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes, GBAC STAR Accreditation (Global Biorisk Advisory Council)
Does Hyatt Regency Grand Reserve Puerto Rico clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes, All public areas are disinfected at least every two hours. Grequently touched surfaces are sanitized on an ongoing basis depending upon frequency of use.
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please contact your Hyatt corporate account manager to discuss opportunities at the corporate level.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
jessica.schultz@hyatt.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
No
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, Changed and disinfected after each check out
Please include a link to your public report on community impact if applicable.
https://about.hyatt.com/en/world-of-care/policies-statements-reporting.html
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Not minoirity owned
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
tyronne.stoudemire@hyatt.com
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