Cvent Supplier Network

Riu Emerald Bay

Av. Sabalo-Cerritos 3404, Mazatlan, Mexico, 82110
 |  
Venue image
Videos

Venue Details

ChainRIU Hotels & Resorts
BrandRiu Hotels
Built2009
Renovated2019
Total meeting space-
Guest Rooms1,000
Venue typeHotel

Industry Ratings

Northstar

Awards

Industry awards
-HolidayCheck Recommended 2018 -Loved by Guests 2017 - hotels.com -Quality Assurance Awards 2016 -Travelife Gold Award -Tripadvisor-Certificate of Excellence 2013

Amenities

Room features and guest services
  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • View (garden)
  • View (ocean or water)
Facilities
  • All inclusive
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Rental car service
  • Space (private)
  • Space (semi-private)
  • Wheelchair accessible

Sustainability

This venue holds verified sustainability certifications, based on certification data provided by BeCause in collaboration with Cvent.

Certifications (1)

Sustainability Certifications
Ecostars ESG AI
Sustainability level: 1 Ecostar

Certification body: Ecostars

Issued: 7/10/2025 Expires: 7/10/2027

Meeting rooms

Largest room
5,164 sq. ft.
Space (private)
Available
Meeting rooms
1
Second largest room
2,582 sq. ft.
Exhibit space
5,000 sq. ft.
Space (semi-private)
Available
Explore Meeting Rooms
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Name
Room size
Ceiling height
Maximum capacity
U-Shape
Banquet rounds
Cocktail rounds
Theater
Classroom
Culiacan
2,582 sq. ft.
-
16.4 ft.
250
60
100
250
150
80
Sinaloa
1,291 sq. ft.
-
16.4 ft.
124
40
60
124
80
40
Mazatlan
1,291 sq. ft.
-
16.4 ft.
124
40
60
124
80
40
Las Gaviotas Restauant (Semi Private Dinner)Terrac
1 sq. ft.
-
-
40
-----
Brujas Beach- Pool Bar (Private Cocktail)
1 sq. ft.
-
-
100
--
100
--
Beach (Private Dinner)
1 sq. ft.
-
-
250
-
250
---
Ballroom (Private Dinner)
5,164 sq. ft.
-
16.4 ft.
250
-
250
---
Margaritas
|
1 sq. ft.
-
1 ft.
65
--
65
--

Guest rooms

Total guest rooms
1,000
Suites
3

Location

Getting Here

Distance from airport 19.88 mi
Parking in the area
Complimentary parking
Paid parking

Nearby vendors

Destination Mexico
Destination Mexico
multi-city
Welcome to Destination Mexico the premier Destination Management Company in Mexico. Since 1988 we have been at the forefront of top-class service in all aspects of incentive/conference work and our reputation is second-to-none in these areas. We invite you to take a look through our website and see for yourself why we consider ourselves to be the leaders in DMC services in Mexico and why so many clients have chosen to work with us and then come back again and again to partner with us.
Activity
Preferred staff
Visit Profile
IVI THE DMC
IVI THE DMC
multi-city
Since 1986, IVI THE DMC has provided destination management services in Mexico. IVI DMC provides to the Meeting Planner the security of an efficient and stable business organization that relies on: - Strong management systems, - Financial stability, - Quality Standards based on ISO 9001:2015 - An extensive protection of having full coverage Liability Insurance, - Internal supplier management processes that certify every one of the previously selected suppliers and their services offered, - Our professional and experienced people, who follow our internal educational program to assure exceptional product knowledge and creative solutions, - Giving back through Amigos of the Planet Foundation. Our capabilities include designing and providing program logistics such as registration services, professional staffing, housing assistance, transfers, hospitality desk service, photography, gift items; special events, décor, light, sound, entertainment; recreational sports, team-building activities, pre/post event tours, dinner programs, site inspections, VIP arrangements and more. In summary, we are confident we will exceed your expectations. Our mission is to earn and maintain our clients’ trust at each one of our IVI DMC destinations by showing them that their goals are our goals, and by delivering services that exceed industry standards and customer expectations. We meet client needs by providing exceptional product knowledge, creative solutions, cost effectiveness, and value in every measurable way, documented by more than 9,103 testimonials. WE MAKE YOU LOOK GREAT!
Activity
Preferred staff
Visit Profile
Viajes y Eventos México DMC
Viajes y Eventos México DMC
multi-city
At Viajes y Eventos México DMC we specialize in managing groups, conventions and incentives and private services for families, couples and honeymoons. We consider ourselves experts on the subject; We are always accompanied by the most efficient, professional and timely staff to provide you with the satisfaction you deserve.
Activity
Amenities/Gifting
Transportation
Preferred staff
Visit Profile
Terramar, a DMC Network Company
Terramar, a DMC Network Company
multi-city
Terramar DMC is a comprehensive destination management and event company proudly celebrating over 30 years in business. Renowned for its outstanding service, Terramar has secured its position as one of the most esteemed destination management companies (DMCs) within the meetings and incentive industry. It operates seven offices across 15 destinations in three countries. With local teams deeply integrated into the communities they serve, Terramar delivers remarkable service and innovative solutions for clients in the incentive, corporate, and association sectors. Terramar's services encompass transportation, tours, team-building, gifting, event staffing, program logistics, decor and event design, entertainment, corporate social responsibility (CSR), speaker coordination, sustainability initiatives, and more.
Activity
Amenities/Gifting
Hired Entertainment
+3
Visit Profile
Rythm EFX Event Design & Fabrication
Rythm EFX Event Design & Fabrication
multi-city
Based centrally in Denver, CO, as the trusted immersive production partner for Fortune 500 companies since 2012. We deliver stunning premium AV and in-house custom scenic fabrication nationwide, so your event feels seamless, looks incredible, and saves you money through smart bundling and single-point coordination. Clients keep coming back because we make production effortless, making planners look brilliant with stunning events their leadership loves.
Activity
Hired Entertainment
Logistics/Decor
Preferred staff
Visit Profile
Go! Running Tours ApS
Go! Running Tours ApS
multi-city
Sustainable and healthy: Make your conference unforgettable with activities that boost well-being and lower carbon footprints. Explore the world on the run with expert local running guides.
Activity
Hired Entertainment
Visit Profile
Landry's Dining Brands
Landry's Dining Brands
multi-city
Landry's, Inc., is a privately held American multi-brand dining, hospitality, entertainment, and gaming corporation headquartered in Houston, Texas. Landry's, Inc., owns and operates more than 600 restaurants, hotels, casinos, and entertainment destinations in 35 U.S. states and the District of Columbia.
Restaurant/Bar
Visit Profile
Marketing Excellence Inc
Marketing Excellence Inc
multi-city
As an event management and Destination Management Company (DMC), Marketing Excellence specializes in providing expert knowledge and logistical support for corporate events in San Diego, Los Angeles, New York City, Puerto Rico and Cabo San Lucas Mexico. We assist by handling venue selection, transportation, accommodations, and unique local experiences tailored to your event’s goals. Marketing Excellence also coordinates activities, manages on-site operations, and ensures cultural and logistical nuances are addressed seamlessly. Whether it’s a corporate retreat, incentive trip, conference, or social event, Marketing Excellence enhances your event by delivering customized, memorable experiences while saving time and ensuring efficient execution.
Amenities/Gifting
Logistics/Decor
Preferred staff
Visit Profile
Ozeanity Experiences
Ozeanity Experiences
multi-city
OZEANITY EXPERIENCES – Seamless Luxury by Land & Sea in Los Cabos & La Paz Imagine your clients stepping onto a private yacht, greeted by warm ocean breezes, champagne in hand, and the sound of waves setting the tone for an unforgettable journey. At Ozeanity Experiences, we don’t just provide services — we create moments that your guests will talk about long after the event is over. Based in Los Cabos and La Paz, we specialize in luxury boat charters, private transportation, and a carefully curated collection of high-impact experiences designed to elevate any itinerary — effortlessly. For planners who value trust, elegance, and flexibility, we’re the local partner you can rely on to turn expectations into memories. What We Offer: Luxury Boat Charters That Captivate Whether you’re planning a sunset cruise, an onboard cocktail party, or a VIP snorkel adventure, our private fleet of crewed yachts and catamarans offers the perfect setting. • Intimate weddings at sea • Corporate celebrations with ocean views • Whale watching, diving, and more — all fully customizable Private Ground Transportation That Moves With You From airport arrivals to event day logistics, our bilingual drivers and modern fleet ensure your guests feel cared for and on time — every time. • Smooth airport-hotel transfers • Comfortable group shuttles • On-demand private rides for dinners, tours, or surprise excursions A Collection of Experiences That Spark Wonder Beyond our signature services, we offer over 30 unforgettable activities tailored for groups of all sizes, including: • Whale shark encounters in La Paz • Adrenaline-fueled ATV and UTV rides • Camel treks, ziplines, parasailing • Jet ski, fishing, helicopter tours, spa days, and more Perfect For: • Destination weddings where every detail must flow • Incentive groups seeking exclusive, high-value experiences • Small group travel that demands personalization and style Why Planners Trust Ozeanity: • Local, expert-operated with 24/7 support • Flexible packages crafted around your goals • Smooth communication, proactive coordination • A commitment to making you look great Because when every detail flows, your entire program feels effortless. Let us help you deliver that “WOW” your clients came for. OZEANITY TEAM *Bere & Jon* *Destination Vacation Planners & Weddings and Meetings Planners* As special Hosts and Local Experts we want you to get to know Los Cabos & La Paz in the best possible way.
Activity
Catering
Logistics/Decor
+2
Visit Profile
La Sirena Restaurant and Events
La Sirena Restaurant and Events
multi-city
A hidden gem in the heart of Puerto Morelos, just steps from the Caribbean Sea, La Sirena is a vibrant three-level venue designed for unforgettable gatherings. Blending tropical soul with modern sophistication, we provide a dynamic setting for destination weddings, welcome dinners, corporate events, rooftop cocktails, and private celebrations of all kinds. What sets us apart? Our flexible venue includes a breezy open-air rooftop with ocean views, a lively second-floor terrace, and a stylish indoor dining room. From intimate dinners to full restaurant buyouts (up to 330 guests), we offer both versatility and atmosphere. Paired with our in-house catering, personalized service, and entertainment coordination, planners can expect a seamless and elevated experience from start to finish. Event Offerings Indoor and outdoor venue spaces across three levels Mediterranean-inspired catering with custom menu options Signature cocktails and curated bar packages Live music, DJs, and entertainment booking Professional AV and sound setup On-site coordination and vendor support Private dining and VIP layout options High-speed Wi-Fi throughout the venue Whether you're hosting a networking mixer, a rehearsal dinner, or an elegant rooftop celebration under the stars, our experienced team is here to help bring your vision to life — with style, ease, and a distinct Puerto Morelos charm.
Activity
Hired Entertainment
Restaurant/Bar
Preferred staff
Visit Profile
Looking for more vendor options?
Looking for more vendor options?
Browse additional vendors for AV, entertainment, transportation, and other event needs.
Learn more
Powered by
Looking for more vendor options?

Additional Information

Facility Restrictions

-All hotel guests are required to wear an "All Inclusive" wristband for identification purposes. -In accordance with Mexican law smoking is not permitted inside the hotel: guests may only smoke outdoors.

Cancellation Policy

Traditional Groups Cancelation Policies (+10 rooms) -Within 91 days or more prior group's arrival, without penalty. -Between 90 and 61 days prior group's arrival, initial deposit will not be refundable. -Between 60 and 46 days prior group's arrival, group will have 1 night penalty per room. -Between 45 and 31 days prior group's arrival, group will have 2 night penalty per room. -Cancellations 30 days or less prior group's arrival, will apply no refund policy. ** All reductions and cancellations must be requested in writing prior to the cut off dates outlined. Verbal reductions and cancellations shall not be binding ** Traditional Groups Reduction Policies: -Within 61 days or more prior group's arrival , without penalty. -Between 60 and 46 days prior group's arrival, reductions of 25% of the total room block without penalty; 75% of the remaining cancelled rooms will have 1 night penalty per room. -Between 45 and 31 days prior group's arrival, reductions of 15% of the total room block without penalty; 85% of the remaining cancelled rooms will have 2 nights penalty per room. -Reductions 30 days or less prior group's arrival, will apply no refund policy

Additional details

-NO time share! 100% supporters of Travel Agents! -Hotel extension inaugurated in September 2019 -Spacious complex bordering Playa Las Brujas beach -All Inclusive 24 hours -A wide ranging entertainment programme for adults and children offered by RIU's entertainment team -5 swimming pools and children's pool with slides -"Splash Water World" with different water slides -Free WiFi throughout hotel

Weblinks

Riu Emerald Bay Frequently Asked Questions

Explore frequently asked questions from the Riu Emerald Bay regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Riu Emerald Bay's sustainability or social impact goals/strategy.
No response.
Does Riu Emerald Bay have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.

Diversity and Inclusion

For US hotels only, is Riu Emerald Bay and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Riu Emerald Bay's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.

Health and Safety

Were practices at Riu Emerald Bay developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does Riu Emerald Bay clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
Ready to send your inquiry?

Report an issue with this venue profile to the Cvent Supplier Network.