About us
A Super Boutique Hotel Boutique in feel yet staggering in scale: individual, intimate, eclectic, and curated. A perfectly engineered collection of spaces, tastes, textures, and offerings is brought to life across 15 floors on London’s legendary square. The Londoner is home to 350 exquisite bedrooms and suites, each with its own unique view of London. Discover a collection of restaurants and bars, including alfresco dining on the ground floor, a rooftop bar, a magnificent ballroom, private meeting and event spaces, an urban spa experience, and two ODEON Luxe screening cinemas. The Londoner’s Ballroom accommodates up to 460 guests in theatre style and up to 850 guests for a reception. The Green Room hosts bespoke events for up to 150 guests standing. The Gallery’s seven private meeting rooms complement The Londoner’s meeting and events offering and can be used for individual events, private dining, or additional breakout spaces. At the heart of The Londoner’s event delivery is a commitment to exceptional service, bespoke planning, and the use of the latest technology through our in-house AV portfolio.
Venue Details
ChainIndependent / Other
BrandIndependent
Built2020
Renovated-
Total meeting space16,347 sq. ft.
Guest Rooms350
Venue typeLuxury hotel
Industry Ratings
AA Hotel Services
AAA
Northstar
Awards
Industry awards
2025
Micebook Awards 2025: The Londoner wins Best UK Event Hotel.
Conde Nast Traveller’s 2025 Readers Choice: The Londoner is ranked among London's Best Hotels.
2024
Conde Nast Traveller’s 2024 Readers Choice: The Londoner is ranked among London's Best Hotels.
The Walpole British Luxury Awards: The Londoner is shortlisted for Best Luxury Brand of the Year.
Conference & Incentive Travel: The Londoner is shortlisted for Best UK Venue Residential.
2023
Event Technology Awards: The Londoner is awarded Most innovative and tech-friendly venue.
19th Annual Hospitality Design Awards: The Londoner is awarded Luxury Hotel.
Organic Spa Media Wellness Travel Award: The Retreat at The Londoner is awarded Best Urban Spa
AICR Awards: Adrian Baretto, reached the final stage of the UK Receptionist of the Year.
London Venue and Catering Awards: The Londoner is shortlisted for Most Versatile London Venue (up to 800 Attendees Reception Style).
London Venue and Catering Awards: The Londoner is awarded silver for Best Wedding Venue.
The Walpole British Luxury Awards: The Londoner is shortlisted for Best Luxury Brand of the Year.
Conference & Incentive Travel Awards: The Londoner is shortlisted for Best Hotel.
Meetings and Incentive Travel Awards: The Londoner is shortlisted for Best UK Hotel.
Hotel Cateys Awards: The Londoner is shortlisted for Best Use of Technology.
Hotel Cateys Awards: Thomas Wardley, is shortlisted for Concierge of the Year.
Golden Keys Concierge Awards: Thomas Wardley is awarded, Young Concierge of the Year.
2022
Blue Badge Access Awards: 8 at The Londoner is awarded Best Bar.
AHEAD Global: The Londoner is awarded The Ultimate Accolade, Event Space and New Build.
AHEAD Europe: The Londoner is awarded Hotel of the year, Event Space & Hotel New build.
Conference & Incentive Travel: The Londoner is awarded Best Hotel.
Travel Weekly Magellan, USA: The Londoner wins Gold for Overall Luxury Hotel/Resort.
London Tourism Awards: The Londoner is awarded New Business Tourism.
Building Magazine Awards: The Londoner is shortlisted for Project of the Year.
GQ Food & Drinks Awards: The Londoner is shortlisted for Best Hotel.
2021
Smart Building Awards: The Londoner is awarded Best Commercial Integration Project.
DALI Lighting Awards 2021: The Londoner is awarded Best Inverse Lighting Design.
... and many more...
Venue Highlights
Amenities
Room features and guest services
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (urban)
- Voicemail box
Facilities
- Extended stay
- Onsite catering
- Onsite restaurant
- Onsite security
- Outside caterers allowed
- Rental car service
- Wheelchair accessible
Business services
- AV capabilities
- Business center
- Video conference
- VIP services
Recreational activities
- Health club
- Indoor pool
- Spa or salon
- Whirlpool
Transportation
- Bus
- Subway
- Taxi
- Train
Equipment
- Dance floor
- Loading dock
- Portable heaters
- Staging area
AV capabilities
- AV equipment
- High speed internet (150 Mbps)
- Onsite AV staff
Room features and guest services
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (urban)
- Voicemail box
Facilities
- Extended stay
- Onsite catering
- Onsite restaurant
- Onsite security
- Outside caterers allowed
- Rental car service
- Wheelchair accessible
Meeting rooms
Total meeting space
16,347 sq. ft.
Largest room
11,861.8 sq. ft.
Meeting rooms
15
Second largest room
6,092.4 sq. ft.
Exhibit space
614 sq. ft.
Standing capacity
800
Seating capacity
700
Meeting rooms
Total meeting space
16,347 sq. ft.
Largest room
11,861.8 sq. ft.
Meeting rooms
15
Second largest room
6,092.4 sq. ft.
Exhibit space
614 sq. ft.
Standing capacity
800
Seating capacity
700
Floor Plans
Download floor plans for this venue.
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.
Meeting space
Meeting room floor plans
Guest rooms
Total guest rooms
350
Single (1 bed)
10
Double (2 beds)
340
Suites
37
Tax rate
20%
Total guest rooms
350
Single (1 bed)
10
Double (2 beds)
340
Suites
37
Tax rate
20%
Location
Getting Here
From Heathrow take M4 eastbound to London -M4 becomes A4 once in London -The A4 also has a name of Cromwell Road and Brompton Road amongst others -Once in Knightsbridge continue towards West End, take the underpass just before Hyde Park Corner, leading onto Piccadilly -At the end is a large roundabout called Piccadilly Circus -Take the 3rd exit into Coventry Street and shortly before Leicester Square turn right into Whitcomb Street -take first left into Pandon Street and at barrier into Leicester Square announce that you are a guest of the hotel.
London City Airport (LCY):
Located 14.48km from the hotel.
*Journey by car to the hotel is approximately 1 hour.
*Available transport options from London City Airport to the hotel include London Underground services and taxi services.
Gatwick Airport (LGW):
Located 48.67km from the hotel.
*Journey by car to the hotel takes approximately 1 hour 45 minutes.
*Train service from London Gatwick to London Victoria is available. Available transport options from London Victoria to the hotel include London Underground service or taxi services.
Luton Airport (LTN):
Located 56.32km from the hotel.
*Journey by car to the hotel is approximately 1 hour 20 minutes.
*Train service from Luton Airport to London St. Pancras is available. Available transport options from St. Pancras to the hotel include London Underground service, bus services, taxi services (available from just outside the station) or approximately a 40-minute walk.
Stansted Airport (STN):
Located 65.98km from the hotel.
*Journey by car to the hotel is approximately 1 hour 30 minutes.
*Train service from Stansted Airport to London Liverpool Street is available. Available transport options from London Liverpool Street to the hotel include London Underground services or taxi services.
Distance from airport
9.2 mi
Distance from airport 9.2 mi
Parking in the area
Parking in the area
Paid parking
( £55.00/day )
Valet parking
( £60.00/day )
Street parking
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Three iconic hotels. Stunning event spaces. Award-winning restaurants & bars. Discover Edwardian in London's Mayfair, Leicester Square and Manchester.
Additional Information
Facility Restrictions
The Londoner’s king-sized beds can only be set with two single duvets. Extra beds can be arranged only in selected suite categories, including Corner Suites, Capital Suites, Signature Suites, the Tower Suite, and the Penthouse Suite.
Safety Information
Cancellation Policy
Cancellation charges may apply
Additional details
Unlock More Than Just a Bedroom! Your room key also opens the doors to the exclusive world within The Londoner: three residents-only spaces at The Residence, where you can dine, drink, and unwind at The Y Bar, The Drawing Room, and The Whisky Room, with complimentary antipasti and soft drinks, including tea and coffee served throughout the day. You will also have complimentary entry to our urban wellbeing sanctuary at The Retreat, a wellness floor featuring a pool, gym, sauna and steam room, treatments, hair salon, gentlemen’s grooming, and a superfood and smoothie bar.
Venue resources
The Londoner Frequently Asked Questions
Explore frequently asked questions from the The Londoner regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Please provide comments or a link to any publicly communicated The Londoner's sustainability or social impact goals/strategy.
No response.
Does The Londoner have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.
Diversity and Inclusion
For US hotels only, is The Londoner and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to The Londoner's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.
Health and Safety
Were practices at The Londoner developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does The Londoner clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes, Elevated cleaning in all public areas and bedrooms.
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
No
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, The are removed from the rooms and cleaned in house by the laundry team with strict protocol.
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
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