Sofitel London Heathrow

Facility Restrictions

Please note that this is a completely non-smoking hotel.

Safety Information

• Safety Document Provided by Northstar Travel Group

Cancellation Policy

In the event that The Client has to cancel all or part of the event, cancellation charges will apply. Cancellation charges will be applied to each day of the event, based on guest numbers and rates contracted in the Event Contract. All cancellations must be received in writing from the Client and will take effect from the date of receipt by The Hotel. Cancellation charges are inclusive of VAT at the prevailing rate for meeting space and for bedrooms Meeting space and Bedrooms cancellation terms: i. Upon contract signature (non-refundable) 10% of the total revenue ii. Between 540 days and 360 days prior to the event date 30% of the total revenue iii. Between 359 days 270 days prior to the event date 50% of the total revenue iv. Between 269 days and 180 prior to the event date 70% of the total revenue v. Between 179 days and 90 days prior to the event date 85% of the total revenue vi. Between 89 days up to event date or first group arrival date 100% of the total revenue

Additional details

In-House Audio Visual Company to provide all your AV requirements. Sofitel London Heathrow recognises the importance of environmental protection and is committed to operating its business responsibly and in compliance with all legal requirements relating to the hospitality industry and has obtained the ISO 14001 certification.

Venue resources

• Accor - Sustainability Policy

• Accor Group Sustainability

• Hotel Map and Directions

• Unrated Letter