About us
Royal Lancaster London sets the scene for exceptional events and prestigious occasions in the heart of London, overlooking the iconic Hyde Park. Independently owned and following an £85 million transformation completed in 2017, the hotel combines contemporary luxury, natural daylight and exceptional flexibility to create a truly distinguished setting for events. Royal Lancaster London offers: *Two large, pillar-free ballrooms, including one of London’s few ballrooms illuminated by natural daylight *15 versatile event spaces accommodating up to 1,200 guests, ideal for conferences, awards ceremonies, gala dinners, product launches and automotive events *Flexible meeting, boardroom and breakout spaces, allowing seamless multi-room events *411 elegantly designed bedrooms and suites, ideal for residential conferences and multi-day events *State-of-the-art technology and advanced event production capabilities, supported by 4Wall Entertainment *Vehicle access options for automotive and large-scale product launches *Award-winning Nipa Thai and Tortello, our Italian restaurant overlooking the Italian Gardens of Hyde Park *An experienced and award-winning events team dedicated to creating memorable and seamlessly delivered events *EarthCheck silver sustainability accreditation, including event carbon measurement to support clients’ ESG commitments With its combination of scale, contemporary luxury, natural daylight, Hyde Park views and exceptional connectivity, Royal Lancaster London provides an impressive and versatile setting for high-profile corporate events, conferences, awards and celebrations.
Venue Details
Industry Ratings
Awards
Venue Highlights
Amenities
Room features and guest services
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (urban)
- Voicemail box
Facilities
- Extended stay
- Onsite catering
- Onsite restaurant
- Onsite security
- Outside caterers allowed
- Pet friendly
- Wheelchair accessible
Business services
- AV capabilities
- Video conference
Transportation
- Bus
- Subway
- Taxi
- Train
Equipment
- Dance floor
- Loading dock
- Portable heaters
- Portable walls
- Staging area
AV capabilities
- AV equipment
- High speed internet
- Onsite AV staff
Room features and guest services
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (urban)
- Voicemail box
Facilities
- Extended stay
- Onsite catering
- Onsite restaurant
- Onsite security
- Outside caterers allowed
- Pet friendly
- Wheelchair accessible
Sustainability
This venue holds verified sustainability certifications, based on certification data provided by BeCause in collaboration with Cvent.
Certifications (1)
Certification body:EarthCheck
Meeting rooms
Meeting rooms
Meeting space
Meeting room floor plans
Guest rooms
Location
Getting Here
Local Attractions
Paddington Basin
Kensington Palace
Diana Princess of Wales Memorial
The National History Museum
Heathrow Airport
Hyde Park and Kensington Gardens
Oxford Street and Selfridges
Royal Albert Hall
Harrods
Buckingham Palace
ZSL London Zoo
Nearby Vendors
Additional Information
Cancellation Policy
Customer Cancellation Rights (Event hire, food, beverage, ancillary revenue) Date of notice of cancellation Event Venue Hire Cancellation Charge More than 12 months prior to the start of the Event Booking Period [20]% of Event Booking Order Form Charges [9 – 12] months prior to the start of the Event Booking Period [50]% of the Event Booking Order Form Charges [3 – 9] months prior to the start of the Event Booking Period [90]% of the Event Booking Order Form Charges Less than [3] months prior to the start of the Event Booking Period [100]% of the Event Booking Order Form Charges
Additional details
*Prime central London location directly opposite Hyde Park *Lancaster Gate Underground Station (Central Line) adjacent to the hotel *Paddington Station within walking distance, with Heathrow Airport approximately 15 minutes away via the Heathrow Express *29 onsite car parking spaces available *Multiple bus routes operate directly outside the hotel *Oxford Street, Bond Street and Knightsbridge approximately 15 minutes’ walk away *Edgware Road’s restaurants and cafés approximately 10 minutes’ walk away *Westfield London approximately 15 minutes away by Underground *Tour and sightseeing buses operate close to the hotel *Pet-friendly hotel
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Royal Lancaster London Frequently Asked Questions
Explore frequently asked questions from the Royal Lancaster London regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
https://www.royallancaster.com/wp-content/uploads/2019/09/CSR-Policy.pdf
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
RRoberts@llhc.co.uk
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Yes, Mineral water in glass bottle, recycleable dental kits and razors, compostable coffee capsules, large toiletries in bathroom
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
No
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Yes
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
No
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, Used linens and towels will be laundered at 70 degrees. Hotel team will be wearing prescribed PPE when servicing the rooms. Rooms will be left vacant for 72 hours after cleaning
Please include a link to your public report on community impact if applicable.
https://www.royallancaster.com/wp-content/uploads/2019/09/CSR-Policy.pdf
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
https://www.royallancaster.com/about/the-hoteliers-charter/
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
https://www.royallancaster.com/about/csr/
Report an issue with this venue profile to the Cvent Supplier Network.
