Royal Lancaster London

Lancaster Terrace, London, England, W2 2TY
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About us

Royal Lancaster London sets the scene for exceptional events and prestigious occasions in the heart of London, overlooking the iconic Hyde Park. Independently owned and following an £85 million transformation completed in 2017, the hotel combines contemporary luxury, natural daylight and exceptional flexibility to create a truly distinguished setting for events. Royal Lancaster London offers: *Two large, pillar-free ballrooms, including one of London’s few ballrooms illuminated by natural daylight *15 versatile event spaces accommodating up to 1,200 guests, ideal for conferences, awards ceremonies, gala dinners, product launches and automotive events *Flexible meeting, boardroom and breakout spaces, allowing seamless multi-room events *411 elegantly designed bedrooms and suites, ideal for residential conferences and multi-day events *State-of-the-art technology and advanced event production capabilities, supported by 4Wall Entertainment *Vehicle access options for automotive and large-scale product launches *Award-winning Nipa Thai and Tortello, our Italian restaurant overlooking the Italian Gardens of Hyde Park *An experienced and award-winning events team dedicated to creating memorable and seamlessly delivered events *EarthCheck silver sustainability accreditation, including event carbon measurement to support clients’ ESG commitments With its combination of scale, contemporary luxury, natural daylight, Hyde Park views and exceptional connectivity, Royal Lancaster London provides an impressive and versatile setting for high-profile corporate events, conferences, awards and celebrations.

Venue Details

ChainIndependent / Other
BrandOther AffiliationPreferred Hotels & Resorts
Built1967
Renovated2019
Total meeting space35,714 sq. ft.
Guest Rooms411
Venue typeHotel

Industry Ratings

AA Hotel Services

Awards

Industry awards
2026 Trip Advisor "World's Top 10 Hotels of 2026" The Travellers' Choice Awards has crowned Royal Lancaster London as: NUMBER 1 HOTEL IN THE UK NUMBER 2 HOTEL IN EUROPE NUMBER 4 HOTEL IN THE WORLD 2025 Tripadvisor Travellers’ Choice – Best of the Best Hotels (UK inclusions) Voted number 1 hotel on TripAdvisor out of all London Hotels Voted in top 10% hotels worldwide on TripAdvisor 2025 Green Tourism for Business Scheme (GTBS) accredited Gold Star Award of Excellence at The Afternoon Tea Awards for its "Blooming British Afternoon Tea" The first hotel in England and Wales to receive The National Policing Award for Safety 2023 EarthCheck – Silver Certification (Sustainability & Environmental Performance) 2022 The Cateys – Best Conference & Banqueting Team 2021 Springboard Virtual Awards for Excellence – Best Employer 2020 The Sunday Times – 100 Best Companies to Work For 2019 The Cateys: Manager of the Year – Sally Beck The Cateys: Accessibility Award – recognising leadership in inclusive hospitality The Sunday Times – 100 Best Companies to Work For Preferred Hotels & Resorts – Hotel Manager of the Year London Venue Awards: Awarded in the top 3 Best Event Venue (Over 1,000 Attendees) London Venue Awards: Awarded in the Top 3 Best Awards Venue 2018 Springboard Awards for Excellence – Best Employer London Venue Awards – Silver Award: Best New or Refurbished Venue The Sunday Times – 100 Best Companies to Work For GIFFTS Award – Excellence in Community Service

Venue Highlights

3D Event Space
Cvent Photo-realistic 3D Event Spaces give planners the ability to realize their vision down to the finest detail.

Amenities

Room features and guest services

  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (garden)
  • View (urban)
  • Voicemail box

Facilities

  • Extended stay
  • Onsite catering
  • Onsite restaurant
  • Onsite security
  • Outside caterers allowed
  • Pet friendly
  • Wheelchair accessible

Sustainability

This venue holds verified sustainability certifications, based on certification data provided by BeCause in collaboration with Cvent.

Certifications (1)

Sustainability Certifications
EarthCheck Certified
Sustainability level: Certified Silver

Certification body:EarthCheck

Issued: 12/18/2025 Expires: 12/18/2026

Meeting rooms

Total meeting space
35,714 sq. ft.
Largest room
15,004.9 sq. ft.
Meeting rooms
15
Second largest room
10,247.2 sq. ft.
Exhibit space
25,000 sq. ft.
Standing capacity
1,500
Seating capacity
1,150
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Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Meeting room floor plans

Westbourne 3
Westbourne Suite
Nine Kings C
Chestnut
Nine Kings B

Guest rooms

Total guest rooms
411
Double (2 beds)
411
Suites
34
Tax rate
20%

Location

Getting Here

Central Line to Lancaster Gate Station - located directly next door to Royal Lancaster London. Paddington Station - 5min walk from Royal Lancaster London which is served by all of the following: Heathrow Express from London Heathrow in 15mins! Elizabeth Line Bakerloo Line Circle and District Line Hammersmith and City Line
Distance from airport 15 mi
Parking in the area
Paid parking
( £55.00/day )
Street parking
Bus parking

Local Attractions

Paddington Basin

Paddington Basin

Park
0 mi
The Paddington section of the Grand Union Canal (often called the Paddington Arm) connects Little Venice to Paddington Basin. The towpath offers a flat, scenic 15 to 20-minute walk (0.8 miles) leading into the bustling Merchant Square, famous for its quirky footbridges.
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Kensington Palace

Kensington Palace

Historical landmark
1 mi
Kensington Palace is a royal residence situated within Kensington Gardens in the Royal Borough of Kensington and Chelsea in London, England. It has served as a residence for the British royal family since the 17th century and is currently the official London residence of several royals, including the Prince and Princess of Wales, the Duke and Duchess of Gloucester, the Duke of Kent, Prince and Princess Michael of Kent, and Princess Eugenie alongside her husband, Jack Brooksbank.[2] The term "Kensington Palace" is often used as a metonym for the offices of the royals who reside there.
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Diana Princess of Wales Memorial

Diana Princess of Wales Memorial

Park
1 mi
The Diana Princess of Wales Memorial Walk is a seven-mile-long walk, charted by 90 plaques set in the ground, that takes you within sight of famous buildings and locations associated with the Princess during her life. You will pass through four of the eight Royal Parks on this walk: St. James's Park, The Green Park, Hyde Park and Kensington Gardens. During the walk, you will see three palaces and two mansions which played a role in the life of the Princess: Kensington Palace Buckingham Palace Clarence House St James's Palace Spencer House, the one-time London house of the Spencer family The Diana, Princess of Wales Memorial Fountain is a memorial in London dedicated to Diana, Princess of Wales, who died in a car crash in 1997. It was designed to express Diana's spirit and love of children.
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The National History Museum

The National History Museum

Museum
1 mi
The Natural History Museum in London is a museum that exhibits a vast range of specimens from various segments of natural history. It is one of three major museums on Exhibition Road in South Kensington, the others being the Science Museum and the Victoria and Albert Museum. 15min by car 28min by walk 8min by bicycle
Cromwell Road
London, GB SW7 5BD
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Heathrow Airport

Heathrow Airport

Airport
15 mins
Heathrow Airport is London's largest airport, and thanks to the Heathrow Express train guests can reach Paddington railway station in just 15 minutes, with trains running every 15mins. From there it's a quick 5 minutes' stroll to The Royal Lancaster London hotel.
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Hyde Park and Kensington Gardens

Hyde Park and Kensington Gardens

Park
1 min
At over 350 acres Hyde Park is one of the largest open spaces in London. With horse riding, a lake and over 4000 trees just outside, it is easy to forget that you're in one of the world's largest cities. Kensington Gardens has been a favourite of the Royals for generations - Princess Diana's love of walking and running in the grounds is well known. Kensington Palace, the Serpentine Gallery and the Albert Memorial are all to be found here.
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Oxford Street and Selfridges

Oxford Street and Selfridges

Shopping
15 mins
Opened in 1909, the Selfridges department store put Oxford Street on the world map as a shopping destination. For serious shopping sprees and holiday souvenirs alike, you will find everything and more along this amazing street. Only a 15min walk.
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Royal Albert Hall

Royal Albert Hall

Recreation
1 mi
The Royal Albert Hall is one of the world’s most famous stages. Opened by Queen Victoria in 1871, the Hall is a registered charity which receives no public funding. Each year it hosts over 360 events which include classical music, jazz, world music, circus, rock, pop, opera, dance, comedy, tennis, dinners, award ceremonies and the Royal British Legion Festival of Remembrance. 20 minute walk 12 minutes by car 10 minutes by bicycle
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Harrods

Harrods

Shopping
2 mi
From humble beginnings in 1849 Harrods has grown to become an amazing emporium of luxury goods of all kinds. A symbol of British culture, and so much more than simply a shop, it is famous world-wide and even has a novel and a stage musical based on it! This is one place not to miss on any trip to London.
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Buckingham Palace

Buckingham Palace

Historical landmark
2 mi
Buckingham Palace, official residence of Queen Elizabeth, Kensington Palace and Hampton Court Palace are possibly the most famous of the palaces to visit whilst in London.
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ZSL London Zoo

ZSL London Zoo

Recreation
3 mi
Set in leafy Regent's Park amid heritage-listed buildings and beautiful gardens, ZSL London Zoo is an oasis in the heart of the capital. With more than 800 amazing animal species to discover, as well as live shows and fantastic, immersive exhibits including Tiger Territory, this is an unmissable attraction.
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RH EVENT GROUP, Inc.
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Our Philosophy: - We consistently meet and exceed expectations by first listening to your objectives to make sure you gain the return on the experience that you’re looking for in an event, meeting, or general session: define. - Next, we utilize our creative juices and background in the corporate and entertainment industries to conceptualize the most innovative events for your guests: design. - Finally, we tie it all together to create a branded, interactive experience structured around your vision and goals: deliver. - russell harris EVENT GROUP is a certified diversity company and committed partner that will bring your vision for your events to life. Listening is an important skill that is often forgotten in relationships, which is why it’s our goal to provide exceptional service throughout all stages of the event production process by listening to your top objectives and goals and then delivering on them. By utilizing the most current trends in event technology and our countless resources in the industry, we will bring the experience to life for your event while staying within budget. Some of our areas of expertise and service include: o cmp event managers o brand experiences & activations o custom environmental design o light design o audio visual & sound o content strategy o business theater production o production design & management o contract negotiations o registration management o team building events o trade show design and production o international travel planning
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Additional Information

Cancellation Policy

Customer Cancellation Rights (Event hire, food, beverage, ancillary revenue) Date of notice of cancellation Event Venue Hire Cancellation Charge More than 12 months prior to the start of the Event Booking Period [20]% of Event Booking Order Form Charges [9 – 12] months prior to the start of the Event Booking Period [50]% of the Event Booking Order Form Charges [3 – 9] months prior to the start of the Event Booking Period [90]% of the Event Booking Order Form Charges Less than [3] months prior to the start of the Event Booking Period [100]% of the Event Booking Order Form Charges

Additional details

*Prime central London location directly opposite Hyde Park *Lancaster Gate Underground Station (Central Line) adjacent to the hotel *Paddington Station within walking distance, with Heathrow Airport approximately 15 minutes away via the Heathrow Express *29 onsite car parking spaces available *Multiple bus routes operate directly outside the hotel *Oxford Street, Bond Street and Knightsbridge approximately 15 minutes’ walk away *Edgware Road’s restaurants and cafés approximately 10 minutes’ walk away *Westfield London approximately 15 minutes away by Underground *Tour and sightseeing buses operate close to the hotel *Pet-friendly hotel

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Royal Lancaster London Frequently Asked Questions

Explore frequently asked questions from the Royal Lancaster London regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Royal Lancaster London's sustainability or social impact goals/strategy.
https://www.royallancaster.com/about/csr/
Does Royal Lancaster London have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
Yes, Mineral water in glass bottle, recycleable dental kits and razors, compostable coffee capsules, large toiletries in bathroom

Diversity and Inclusion

For US hotels only, is Royal Lancaster London and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
NA
If applicable, could you please provide a link to Royal Lancaster London's public report on their commitments and initiatives related to diversity, equity, and inclusion?
https://www.royallancaster.com/wp-content/uploads/2019/09/CSR-Policy.pdf

Health and Safety

Were practices at Royal Lancaster London developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes, UK Government and WHO publish guidelines
Does Royal Lancaster London clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes, Public areas and high touch areas are regularly disinfected by hotel team
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