Cvent Supplier Network
  2. Venues

Royal Lancaster London

Lancaster Terrace, London, England, W2 2TY
 |  
Venue image
3D

About us

Royal Lancaster London sets the scene for exceptional events & prestigious awards ceremonies. Following an £85 million transformation completed in 2019, the hotel combines contemporary luxury with some of the largest and most versatile event spaces in London — including one of the city’s only ballrooms illuminated by natural daylight. The Royal Lancaster London delivers five-star standards without an official star listing. Guests enjoy discreet five-star service throughout, complemented by a warm welcome extended to organisations across every industry sector including the pharmaceutical & financial industry The renowned Nine Kings and Westbourne Suite host conferences, product launches (including automotives), award dinners and gala celebrations for up to 1,200 guests, supported by advanced production capabilities by 4Wall Entertainment, high ceilings, vehicle access options and fully flexible layouts. For board meetings, briefings and breakout sessions, a refined collection of additional spaces provides seamless flow for multi-room events. Discreet five-star service underpins every programme, complemented by Silver sustainability accreditation to support ESG commitments and responsible event strategies. Including calculating carbon. The hotel’s location opposite Hyde Park, with Lancaster Gate Underground adjacent and Paddington Station a short walk away, ensures easy access for UK and international delegates, including a 15-minute Heathrow Airport Express connection. With 411 elegantly designed bedrooms and suites, the property is ideal for residential conferences and multi-day events, allowing entire delegations to stay onsite. Dining is an integral highlight: alongside the award-winning Nipa Thai, January 2026 will see the opening of Tortello, a sophisticated Italian restaurant overlooking the Italian Gardens of Hyde Park. Tortello will showcase hand-rolled pasta and regional Italian dishes in a design-led space, offering an exceptional culinary destination for delegates and private dining alike. Royal Lancaster London delivers scale, prestige and flawless execution, making it an outstanding choice for high-profile corporate events, conferences and awards in the heart of the capital.

Venue Details

ChainIndependent / Other
BrandOther AffiliationPreferred Hotels & Resorts
Built1967
Renovated2019
Total meeting space35,714 sq. ft.
Guest Rooms411
Venue typeHotel

Industry Ratings

AA Hotel Services

Awards

Industry awards
2025 Tripadvisor Travellers’ Choice – Best of the Best Hotels (UK inclusions) Voted number 1 hotel on TripAdvisor out of all London Hotels Voted in top 10% hotels worldwide on TripAdvisor 2025 Green Tourism for Business Scheme (GTBS) accredited Gold Star Award of Excellence at The Afternoon Tea Awards for its "Blooming British Afternoon Tea" The first hotel in England and Wales to receive The National Policing Award for Safety 2023 EarthCheck – Silver Certification (Sustainability & Environmental Performance) 2022 The Cateys – Best Conference & Banqueting Team 2021 Springboard Virtual Awards for Excellence – Best Employer 2020 The Sunday Times – 100 Best Companies to Work For 2019 The Cateys: Manager of the Year – Sally Beck The Cateys: Accessibility Award – recognising leadership in inclusive hospitality The Sunday Times – 100 Best Companies to Work For Preferred Hotels & Resorts – Hotel Manager of the Year London Venue Awards: Awarded in the top 3 Best Event Venue (Over 1,000 Attendees) London Venue Awards: Awarded in the Top 3 Best Awards Venue 2018 Springboard Awards for Excellence – Best Employer London Venue Awards – Silver Award: Best New or Refurbished Venue The Sunday Times – 100 Best Companies to Work For GIFFTS Award – Excellence in Community Service

Venue Highlights

3D Event Space
Cvent Photo-realistic 3D Event Spaces give planners the ability to realize their vision down to the finest detail.

Amenities

Room features and guest services

  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (garden)
  • View (urban)
  • Voicemail box

Facilities

  • Extended stay
  • Onsite catering
  • Onsite restaurant
  • Onsite security
  • Outside caterers allowed
  • Pet friendly
  • Wheelchair accessible

Sustainability

This venue holds verified sustainability certifications, based on certification data provided by BeCause in collaboration with Cvent.

Certifications (1)

Sustainability Certifications
EarthCheck Certified
Sustainability level: Certified Silver

Certification body:EarthCheck

Issued: 12/18/2025 Expires: 12/18/2026

Planners who viewed Royal Lancaster London also looked at

1 venue

Meeting rooms

Total meeting space
35,714 sq. ft.
Largest room
15,004.9 sq. ft.
Meeting rooms
15
Second largest room
10,247.2 sq. ft.
Exhibit space
25,000 sq. ft.
Standing capacity
1,500
Seating capacity
1,150
Explore Meeting Rooms
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Meeting room floor plans

Westbourne 3 Download PDF
Westbourne 3
Westbourne Suite Download PDF
Westbourne Suite
Oak 2 Download PDF
Oak 2
Nine Kings C Download PDF
Nine Kings C
Chestnut Download PDF
Chestnut
Nine Kings B Download PDF
Nine Kings B

Guest rooms

Total guest rooms
411
Double (2 beds)
411
Suites
34
Tax rate
20%

Location

Getting Here

Central Line to Lancaster Gate Station - located directly next door to Royal Lancaster London. Paddington Station - 5min walk from Royal Lancaster London which is served by all of the following: Heathrow Express from London Heathrow in 15mins! Elizabeth Line Bakerloo Line Circle and District Line Hammersmith and City Line
Distance from airport 15 mi
Parking in the area
Paid parking
( £55.00/day )
Street parking
Bus parking

Local Attractions

Diana Princess of Wales Memorial

Diana Princess of Wales Memorial

Park
1 mi
The Diana Princess of Wales Memorial Walk is a seven-mile-long walk, charted by 90 plaques set in the ground, that takes you within sight of famous buildings and locations associated with the Princess during her life. You will pass through four of the eight Royal Parks on this walk: St. James's Park, The Green Park, Hyde Park and Kensington Gardens. During the walk, you will see three palaces and two mansions which played a role in the life of the Princess: Kensington Palace Buckingham Palace Clarence House St James's Palace Spencer House, the one-time London house of the Spencer family The Diana, Princess of Wales Memorial Fountain is a memorial in London dedicated to Diana, Princess of Wales, who died in a car crash in 1997. It was designed to express Diana's spirit and love of children.
Visit website
The National History Museum

The National History Museum

Museum
1 mi
The Natural History Museum in London is a museum that exhibits a vast range of specimens from various segments of natural history. It is one of three major museums on Exhibition Road in South Kensington, the others being the Science Museum and the Victoria and Albert Museum. 15min by car 28min by walk 8min by bicycle
Cromwell Road
London, GB SW7 5BD
Visit website
Heathrow Airport

Heathrow Airport

Airport
15 mins
Heathrow Airport is London's largest airport, and thanks to the Heathrow Express train guests can reach Paddington railway station in just 15 minutes, with trains running every 15mins. From there it's a quick 5 minutes' stroll to The Royal Lancaster London hotel.
Visit website
Hyde Park and Kensington Gardens

Hyde Park and Kensington Gardens

Park
1 min
At over 350 acres Hyde Park is one of the largest open spaces in London. With horse riding, a lake and over 4000 trees just outside, it is easy to forget that you're in one of the world's largest cities. Kensington Gardens has been a favourite of the Royals for generations - Princess Diana's love of walking and running in the grounds is well known. Kensington Palace, the Serpentine Gallery and the Albert Memorial are all to be found here.
Visit website
Oxford Street and Selfridges

Oxford Street and Selfridges

Shopping
15 mins
Opened in 1909, the Selfridges department store put Oxford Street on the world map as a shopping destination. For serious shopping sprees and holiday souvenirs alike, you will find everything and more along this amazing street. Only a 15min walk.
Visit website
Royal Albert Hall

Royal Albert Hall

Recreation
1 mi
The Royal Albert Hall is one of the world’s most famous stages. Opened by Queen Victoria in 1871, the Hall is a registered charity which receives no public funding. Each year it hosts over 360 events which include classical music, jazz, world music, circus, rock, pop, opera, dance, comedy, tennis, dinners, award ceremonies and the Royal British Legion Festival of Remembrance. 20 minute walk 12 minutes by car 10 minutes by bicycle
Visit website
Harrods

Harrods

Shopping
2 mi
From humble beginnings in 1849 Harrods has grown to become an amazing emporium of luxury goods of all kinds. A symbol of British culture, and so much more than simply a shop, it is famous world-wide and even has a novel and a stage musical based on it! This is one place not to miss on any trip to London.
Visit website
Buckingham Palace

Buckingham Palace

Historical landmark
2 mi
Buckingham Palace, official residence of Queen Elizabeth, Kensington Palace and Hampton Court Palace are possibly the most famous of the palaces to visit whilst in London.
Visit website
ZSL London Zoo

ZSL London Zoo

Recreation
3 mi
Set in leafy Regent's Park amid heritage-listed buildings and beautiful gardens, ZSL London Zoo is an oasis in the heart of the capital. With more than 800 amazing animal species to discover, as well as live shows and fantastic, immersive exhibits including Tiger Territory, this is an unmissable attraction.
Visit website

Nearby Vendors

EG Chauffeurs - London & UK Wide
EG Chauffeurs - London & UK Wide
Multi-city
Founded in 2013, EG Chauffeurs provides professional and reliable chauffeur services to HNWI and Corporations that value professionalism. To date, we have built an amazing clientele from all over the world, won 7 awards, and are rated as the UK's #1 chauffeur company on Trustpilot. Located in the heart of London, Kensington, we travel UK-wide and also anywhere across Europe. We only use luxury chauffeur-driven cars and our fleet consists of over 60 vehicles driven by professional chauffeurs who have been in the industry for a decade, all carefully vetted by the founder of EG Chauffeurs. Our fleet consists: - Mercedes S Class (W222) S350 - New Mercedes S Class S400, S500 and S580e (only available on daily hire or, airport transfers + daily or hourly hire combined) - Mercedes V Class V220 & V250 LWB (this is known as a luxury people carrier with a capacity to carry up to 7 pax and 7 luggage) - Range Rover LWB (SUV 4 x 4) - Rolls Royce Phantom Series 2 Whether you are travelling for business or leisure, or require a discreet chauffeur for your residence on a long-term basis, please do get in touch for a no-obligation chat, we'd be delighted to hear from you. Be Driven By Professionals. Be Driven By EG Chauffeurs' Team.
Transportation
Visit profile
La Costa Limousine
La Costa Limousine
Multi-city
La Costa Limousine provides safe, clean and reliable chauffeured transportation. We achieve this goal with highly trained chauffeurs, the newest vehicles available and a commitment to Five Star service. The difference between La Costa Limousine and other companies can be explained using one word – quality. From our perfectly maintained fleet of late model luxury vehicles to the highly experienced and professional team of chauffeurs and support staff; you will know quality when you travel with La Costa Limousine.
Transportation
Visit profile
PullSpark
PullSpark
Multi-city
We’re an experiential events agency that partners with teams to create experiences that make brands easy to love and hard to forget. Most companies already know what makes them easy to love; we help teams design moments that truly stick backed by our trademarked neuroscience tool, Nistinct.
Hired Entertainment
Logistics/Decor
Preferred staff
Visit profile
Big Ben Coaches Ltd
Big Ben Coaches Ltd
London
Premium Group Transportation Across London & the United Kingdom Big Ben Coaches is a London-based executive coach operator specialising in reliable, high-quality group transportation for leisure, educational, corporate and MICE travel. Known for our professionalism, punctuality, and modern Mercedes-Benz executive fleet, we provide seamless transport solutions for planners delivering programmes in London and throughout the UK. We operate a fleet of 49–53 seater executive coaches, all Euro 6 / ULEZ compliant, featuring air-conditioning, reclining seats, PA system and USB charging, ideal for group tours, airport transfers, corporate visits, multi-day itineraries, and event logistics.
Transportation
Visit profile
Silicon Valley Executive Academy
Silicon Valley Executive Academy
Multi-city
SVEA offers corporate groups an immersive, authentic Silicon Valley experience — not a tour, but a transformation. We design and facilitate custom executive innovation tours, learning sessions, innovation workshops, leadership intensives, and behind-the-scenes tech culture experiences for visiting delegations, incentive groups, and corporate offsites. Whether your group wants to think like a Silicon Valley founder, explore the mindsets driving the world's fastest-growing companies, or walk away with a practical innovation playbook, SVEA delivers programming that is memorable, substantive, and uniquely rooted in the Valley. Ideal for groups of 10–200. Fully customizable by industry, seniority, and objectives.
Activity
Hired Entertainment
Logistics/Decor
Visit profile
Outback Team Building
Outback Team Building
Virtual
Outback Team Building & Training is your ultimate resource for team building, training, and consulting. Recommended by over 30,000+ corporate groups across North America, our 80+ solutions are available anywhere, anytime, for any sized group.
Activity
Visit profile
Strayboots - Corporate Events and Team Building Activities
Strayboots - Corporate Events and Team Building Activities
Multi-city
Strayboots designs and delivers engaging group experiences for corporate events around the world. We operate in 300+ cities globally, supporting programs for 50 to 50,000 participants—from leadership offsites and conferences to large outdoor activations and multi-day programs. Our portfolio includes team-building experiences, CSR initiatives, conference engagement, offsite programming, and outdoor group activities, all built to fit seamlessly into meetings, incentives, retreats, and company-wide events. Programs can be indoor, outdoor, on-property, or city-based. Strayboots manages the full experience—from planning and customization to technology, staffing, and on-site execution—making it easy for planners and DMCs to deliver smooth, high-impact events anywhere in the world. We’re proud to be recognized as a Cvent Top Vendor, trusted by event professionals for our global reach, flexibility, and reliable execution.
Activity
Hired Entertainment
Preferred staff
Visit profile
Corporate Events Inc.
Corporate Events Inc.
Multi-city
CEI has been bringing events to life for over 20 years. With main offices in the US and UK, our audiovisual and production company is equipped to manage all the technical elements for your events worldwide. We proudly provide quality equipment, skilled technicians, and experienced managers to handle every detail, so your live, hybrid, and virtual events are perfectly planned and executed. Our team collaborates with stakeholders and vendors, working to create meaningful opportunities for attendee engagement and interaction so your events leave an indelible impression.
Logistics/Decor
Visit profile
Tall Order Culinary
Tall Order Culinary
Multi-city
Tall Order Culinary believes that nothing bonds a corporate team than a shared success cooking in the kitchen together. As Canada’s leading cooking team building company, we offer our team building and cooking services from 10-200 pax. participants large or small. We opened for business in 2002 facilitating corporate cooking team building in Vancouver. BC. Our first cooking program was in France! Our unique culinary programs and icebreakers were designed to facilitate cooking programs to be ‘mobile’, ‘live’ and now ‘virtual’. Our target market is primarily focused on corporate, non-profit and conference clients. We promote the balance of life and work starts with the engagement and the power of ‘self’ and ‘team’. To this our goal is to deliver to our clients a valued experience beyond expectations. In 2002, Julie Burke founded Tall Order, a five-star culinary team building business. She has designed the foundation in which corporate teams cook together. Julie takes risks on a bet to herself that her vision has the potential to harness her creativity and build a successful business. Under Julie’s leadership, the valued roles of her skilled team lay the foundation for adapting to her client’s corporate culture. This in turn with the intention to deliver a fun and engaging experience. Julie is a BCIT graduate and has been an active player in the hospitality industry since she was twenty-two. In 1981, Julie founded Everything Done Right Catering, a high-end catering business. During that time, Julie developed a line of dressings and sauces sold to large retail store chains in Canada and Mexico. In 1989, Julie was a recipient of the 40 Under 40 award. In 2006, Julie was inducted into the BC Chapter of Les Dames d’Escoffier. An invitational organization of women leaders in food and beverage whose mission is further education, scholarship, and philanthropy.
Activity
Visit profile
Just Right! Destination Management
Just Right! Destination Management
Multi-city
Just Right! is not your typical full service destination management company. Using a specialized boutique outlook and nationwide service, we provide truly client-based, “one-stop shop” service that makes you feel as though you have a partner in every city. Our exceptional team boasts more than 50 years of planning and event management experience, and we pride ourselves on our outstanding service. You can rest assured that regardless of size, your event will have our utmost attention and an unmatched personalized touch. Whether you need airport transfers, staffing, activities, entertainment, décor or full event planning services, our goal is to make you look good and ensure you don’t have to worry about a thing. Send us a request for proposal for your next event today. We’ll do all the work so your event is JUST RIGHT!
Preferred staff
Visit profile
Looking for more vendor options?
Looking for more vendor options?
Browse additional vendors for AV, entertainment, transportation, and other event needs.
Learn more
Powered by
Looking for more vendor options?

Additional Information

Additional details

Royal Lancaster London enjoys an enviable central location, perfectly positioned for both business and leisure. The hotel sits opposite Hyde Park, offering a tranquil setting while remaining moments from key commercial and shopping districts. World-class shopping is within easy reach: Oxford Street, Bond Street and Knightsbridge are approximately a 15-minute walk away, while Westfield London can be reached in around 15 minutes by Underground. The iconic Harrods in Knightsbridge is located just across Hyde Park and is accessible in 20 minutes by tube or around 10 minutes by taxi. The vibrant restaurants and cafés of Edgware Road are approximately 10 minutes’ walk away and also easily reached via bus or Underground connections to Marble Arch. The surrounding area is exceptionally well served by public transport. Lancaster Gate Underground Station (Central Line) is adjacent to the hotel, with multiple bus routes operating directly from the hotel frontage. Tour buses providing guided sightseeing tours of London also operate close by, offering delegates convenient access to major attractions. The hotel’s proximity to Paddington Station, with its 15-minute Heathrow Airport Express connection, ensures effortless international accessibility. This combination of park views, central positioning, and outstanding transport links makes Royal Lancaster London an ideal base for delegates wishing to explore the city before or after their event, while enjoying a prestigious and easily accessible address.

Weblinks

Follow us

Venue resources

Recommended venues
15 other venues matched your needs
Venue
Venue Type
Location
Venue Rating
Guest Rooms
Meeting Rooms
Largest Room
Meeting Space
Royal Lancaster London image
Current venue
Royal Lancaster London
Hotel
London, GB1
411
15
15,005 sq. ft.
35,714 sq. ft.
The Londoner image
The Londoner
Luxury hotel
London, GB1
350
15
11,862 sq. ft.
16,347 sq. ft.
Pan Pacific London image
Pan Pacific London
Hotel
London, GB1
237
12
4,994 sq. ft.
12,083 sq. ft.
Estrel Congress Center, Hotel & Tower image
Estrel Congress Center, Hotel & Tower
Hotel
Berlin, DE
1,125
75
50,590 sq. ft.
269,098 sq. ft.
Sheraton Heathrow Hotel (Refurbished) image
Sheraton Heathrow Hotel (Refurbished)
Hotel
London, GB1
428
21
2,271 sq. ft.
14,361 sq. ft.

Royal Lancaster London Frequently Asked Questions

Explore frequently asked questions from the Royal Lancaster London regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Royal Lancaster London's sustainability or social impact goals/strategy.
https://www.royallancaster.com/about/csr/
Does Royal Lancaster London have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
Yes, Mineral water in glass bottle, recycleable dental kits and razors, compostable coffee capsules, large toiletries in bathroom

Diversity and Inclusion

For US hotels only, is Royal Lancaster London and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
NA
If applicable, could you please provide a link to Royal Lancaster London's public report on their commitments and initiatives related to diversity, equity, and inclusion?
https://www.royallancaster.com/wp-content/uploads/2019/09/CSR-Policy.pdf

Health and Safety

Were practices at Royal Lancaster London developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes, UK Government and WHO publish guidelines
Does Royal Lancaster London clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes, Public areas and high touch areas are regularly disinfected by hotel team
Ready to send your inquiry?

Report an issue with this venue profile to the Cvent Supplier Network.