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Pan Pacific London

80 Houndsditch, London, England, EC3A 7AB
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About us

Pan Pacific London is a Forbes five-star hotel located in the heart of the City of London, just a two-minute walk from Liverpool Street Station and the Elizabeth Line. The hotel features 237 guest rooms and suites and is fully accessible throughout, ensuring an inclusive experience across all public areas, guest rooms, meeting spaces and leisure facilities. The hotel offers a versatile portfolio of 10 meeting and event spaces, including the impressive pillar-free Pacific Ballroom, accommodating up to 400 guests, as well as nine additional flexible meeting rooms, all benefitting from natural daylight, with the largest seating up to 65 guests. Supported by a specialist events team, state-of-the-art AV, high-speed connectivity and bespoke catering, Pan Pacific London is ideally suited to conferences, corporate meetings, product launches, gala dinners and incentive events, delivering a refined yet highly functional environment for business gatherings of all sizes. For dining and entertaining, Straits Kitchen restaurant is available for exclusive hire and seats up to 120 guests, complemented by three private dining rooms accommodating between 9 and 50 guests. Ginger Lily bar and lounge, along with Straits Bar, provide stylish and relaxed settings with semi-private hire options for groups ranging from 30 to 150 guests. For relaxation and wellbeing, the hotel offers a dedicated Sensory Spa & Wellbeing floor, taking a holistic approach to health and rejuvenation. Facilities include a state-of-the-art fitness centre, widely regarded as one of the best hotel gyms in London, an 18.5-metre infinity pool with striking city views, spa treatment rooms, and sauna and steam rooms located within the male and female changing areas.

Venue Details

ChainPan Pacific Hotels Group
BrandPan Pacific Hotels and Resorts
Built2021
Renovated2021
Total meeting space12,083 sq. ft.
Guest Rooms237
Venue typeHotel

Industry Ratings

Forbes Travel Guide
AA Hotel Services

Awards

Industry awards
Sustainability Awards: Global Sustainable Tourism Council (GTSC) Forbes Verified Responsible Hotel 2025 ECOSmart Platinum Awards: Pan Pacific London Forbes Five-star 2022 to 2026 inclusive TripAdvisor Traveler’s Choice Award 2025 Ultratravel Reader’s Survey 2025 – Best Hotel in Europe AA Hospitality Awards- Accessible Award 2023/24

Venue Highlights

3D Event Space
Cvent Photo-realistic 3D Event Spaces give planners the ability to realize their vision down to the finest detail.

Amenities

Room features and guest services

  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (garden)
  • View (urban)

Facilities

  • Onsite catering
  • Onsite restaurant
  • Onsite security
  • Outside caterers allowed
  • Pet friendly
  • Space (private)
  • Wheelchair accessible

Sustainability

This venue holds verified sustainability certifications, based on certification data provided by BeCause in collaboration with Cvent.

Certifications (1)

Sustainability Certifications
ECOsmart

Certification body: Greengage Business Solutions

Issued: 11/27/2025 Expires: 11/26/2026

Need dates

Priority windows that venues prefer for hosting events

Mar 14, 2026 - Apr 10, 2026
May 22, 2026 - May 31, 2026
Jul 13, 2026 - Aug 30, 2026
Oct 23, 2026 - Nov 1, 2026
Jan 4, 2027 - Feb 21, 2027
Mar 20, 2027 - Apr 12, 2027
Apr 30, 2027 - May 9, 2027
May 21, 2027 - May 30, 2027
Jul 10, 2027 - Sep 5, 2027
Oct 22, 2027 - Oct 31, 2027

Seasonal Availability

Do you want to know if your event is during the high or low season? Check the season availability for this hotel.
High season
Oct 01 - Oct 21
Shoulder season
Aug 31 - Sep 30Mar 01 - Mar 31Apr 20 - May 24Jun 01 - Jul 06Oct 22 - Dec 12
Low season
May 25 - May 31Jul 07 - Aug 29Apr 01 - Apr 19Jan 01 - Feb 29

Meeting rooms

Total meeting space
12,083 sq. ft.
Largest room
4,994.5 sq. ft.
Space (private)
1,123 sq. ft.
Meeting rooms
12
Second largest room
2,701.7 sq. ft.
Standing capacity
360
Seating capacity
400
Explore Meeting Rooms
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Meeting room floor plans

Green Dragon (Meeting Place) Download PDF
Green Dragon (Meeting Place)
Leadenhall (Market Square) Download PDF
Leadenhall (Market Square)
Market Kitchen (Market Square) Download PDF
Market Kitchen (Market Square)
White Hart (Meeting Place) Download PDF
White Hart (Meeting Place)
Pacific Ballroom Download PDF
Pacific Ballroom
Green Dragon and Magpie (Meeting Place) Download PDF
Green Dragon and Magpie (Meeting Place)

Guest rooms

Total guest rooms
237
Double (2 beds)
194
Suites
43
Tax rate
20%

Location

Getting Here

The hotel is located a two-minute walk from Liverpool Street station, a central London railway terminus and connected to London Underground lines, including Elizabeth Line which connects us to Heathrow (45 mins), the West End (10 mins) and Excel (15 mins). Valet parking, airport service and car rental pick-ups from the airport can be arranged.
Distance from airport 7 mi
Parking in the area
Paid parking
( £55.00/day )
Valet parking
( £85.00/day )

Local Attractions

Old Spitalfields Market

Old Spitalfields Market

Recreation
5 mins
Old Spitalfields Market is the original East London Market Place. Discover 44 restaurants, 88 Market Stalls and 25 Street Food Traders under one Victorian Market Roof at the Heart of London’s most exciting neighbourhood.
Old Spitalfields Market
8 Horner Square
London, GB E1 6EW
Visit website
Shoreditch Street Art Tours

Shoreditch Street Art Tours

Recreation
5 mins
Experience an amazing exhibition of colourful street and graffiti art on a guided walking tour of Brick Lane and Shoreditch. Your expert guide will reveal the culture, the magic, the history, and the techniques used by the world class local and visiting international street artists who have left their mark on Shoreditch's walls.
Brushfield Street
Spitalfields
London, GB E1 6AA
Visit website
Leadenhall Market

Leadenhall Market

Shopping
8 mins
Leadenhall Market dates back to the 14th century and is situated in what was the centre of Roman London. Originally a meat, poultry and game market, it is now home to a number of boutique retailers, restaurants, cafes, wine bars and an award-winning pub. Starting as the site of a manor, Leadenhall has survived changes in use, rebuilding, and even the Great Fire to become a popular destination for city residents, visitors and workers. Today, Leadenhall Market continues to provide a wide range of shopping and dining options to it’s visitors. Looking at the beautifully clean and vibrant Victorian buildings of today it’s hard to imagine the noise and smells of a 19th century market, but if you look closely at the shop fronts you will see the wrought iron hooks where produce used to hang.
Gracechurch Street
London, GB EC3V 1LT
Visit website
St Stephen Walbrook

St Stephen Walbrook

Historical landmark
8 mins
One of Sir Christopher Wren's smaller masterpieces, this church has been immaculately restored. The central altar is by Henry Moore, and there is a magnificent organ with recitals on Friday from 12.30 to 1.30pm (admission is free). St Stephen's was also the birthplace of The Samaritans, hence the telephone in a glass box which can be found within the church. This is a tribute to the Rector, Prebendary Dr Chad Varah, who founded the voluntary organisation for people in emotional need.
39 Walbrook
London, GB EC4N 8BN
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Brick Lane

Brick Lane

Recreation
10 mins
A microcosm of London's shifting ethnic patterns, the area around Brick Lane in East London was once associated with poor slums and the scene of the crime for the Jack the Ripper murders. Whilst the notorious pub Ten Bells still stands, the area itself is now extremely popular with London’s edgy and artistic crowd, featuring galleries, restaurants, markets and festivals throughout the year. The Old Truman Brewery at 91 Brick Lane houses a vibrant market where up-and-coming designers set up shop every Sunday selling a unique variety of clothes, handbags and jewellery. There are also vintage clothing stores and chic boutiques dotted around the area. As a hub of London's Bangladeshi community, Brick Lane has always been famed for its many authentic curry restaurants. It now also has a reputation for its warehouse art exhibitions and trendy clubs and bars. So, before your East London experience is complete, be sure to head to the Vibe Bars beer garden or 93 Feet East (150 Brick Lane) which has become an East End institution well known for its eclectic mix of live music and intimate atmosphere.
Brick Lane
Shoreditch
London, GB E1 6QL
Visit website
St Pauls Cathedral

St Pauls Cathedral

Historical landmark
1 mi
St Paul's, with its vast dome, is an iconic feature of the London skyline and known across the world. When you step inside you will marvel at the Cathedral's awe-inspiring interior and uncover fascinating stories about its history and the rich work and worship that takes place here, all set over five levels, the highest of which will give you unrivalled views over London.
St Pauls Churchyard
London, GB EC4M 8AD
Visit website
The Barbican

The Barbican

Theater
1 mi
Home to two art galleries, two theatres, three cinemas, a concert hall and home to the London Symphony Orchestra, the Barbican is one of the world's leading arts centres.
Silk Street
London, GB EC2Y 8DS
Visit website
V&A Museum of Childhood

V&A Museum of Childhood

Museum
2 mi
The V&A Museum of Childhood is the UK’s National Museum of Childhood. It is the largest institution of its kind in the world. Its mission is to hold in trust the nation’s childhood collections and to be an international leader in engaging audiences in the material culture and experiences of childhood.
V&A Museum of Childhood
Cambridge Heath Road
London, GB E2 9PA
Visit website

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Affiliated Organizations (1)

Pan Pacific Hotels Group
Pan Pacific Hotels Group
From Meetings to Remarkable Moments.

Additional Information

Safety Information

Additional details

This prime location offers direct connectivity to Heathrow Airport in approximately 45 minutes and ExCeL London in just 15 minutes, making the hotel exceptionally well positioned for international and large-scale events.

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Venue resources

Pan Pacific London Frequently Asked Questions

Explore frequently asked questions from the Pan Pacific London regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Pan Pacific London's sustainability or social impact goals/strategy.
https://www.panpacific.com/en/about/corporate-responsibility.html https://www.panpacific.com/en/about/our-culture-and-commitment.html
Does Pan Pacific London have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
Yes, All the product we use are carefully separated to be included in the recycling process. We are working with Clea Conscius to ensure the partially used hotel soap and toiletries are recovered, re-purposed and redistributed to those most in need of hygiene

Diversity and Inclusion

For US hotels only, is Pan Pacific London and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
Hotel not in the United States
If applicable, could you please provide a link to Pan Pacific London's public report on their commitments and initiatives related to diversity, equity, and inclusion?
https://www.panpacific.com/en/about/corporate-responsibility.html https://www.panpacific.com/en/about/our-culture-and-commitment.html

Health and Safety

Were practices at Pan Pacific London developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes, Partnering Diversey, which follows protocols in accordance with World Health Organisation guidelines. Using leading cleaning solutions and disinfectants that have been certified and approved by US (EPA) to be effective against SARS-COVID19.
Does Pan Pacific London clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes, Front desk areas sanitized every hour. Elevators cleaned regularly and button panels sanitized every hour. Meeting spaces cleaned before and after each event.
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