Lotte Hotel Hanoi





About us
Located between the Old Town and the New Business District, Lotte Hotel Hanoi connects and combines the rich history and the promising future of Hanoi. Situated on the upper part of the magnificent 65-floor building, Lotte Hotel Hanoi proudly represents new standard of international 5-star hotels. ROOMS & SUITES In each of the 318 luxurious rooms, you can enjoy the latest-generation facilities and amenities. • 235 standard rooms and 83 suites with glamorous panoramic view of Hanoi • Vietnamese touch in the interiors designed by HBA and Wilson Associates DINING Our venues are the sophisticated tastes for your elegant souls. Stimulating your palate at our upscale and trendy restaurants and bars while letting the splendid view of downtown Hanoi take your breath away. • Tim Ho Wan - first Michelin starred Dimsum house in Vietnam • Grill 63 - contemporary cuisines, modern steak, and premium wine served by veteran chefs • Pharaoh`s Bar & Upper - the trendy and sassy atmosphere of Hanoi MEETING & WEDDING The three various-sized banquet rooms and special wedding center with unique bridal room are perfect options for a wide range of events. The equipped state-of-the-art lighting and audio-visual system, creative meeting concepts, and thoughtful services will be our promises to your successful business. • 3 meeting rooms available for up to 1200 people • Beautiful wedding center with private bridal room SPA & WELLNESS Refresh your mind, rejuvenate your body, and fuel up your energy at the Fitness Center and Evian Spa of Lotte Hotel Hanoi. • The 1,680m2 Fitness Center offers outdoor swimming pool, basketball court, kids play center, and 24-hour gym service. • In Evian Spa, you can immerse yourself into the utter relaxation while enjoying our skillful treatment and unique facilities.
Venue Details
Industry Ratings
Amenities
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (urban)
- Voicemail box
- Extended stay
- Free airport shuttle
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Space (outdoor)
- Space (private)
- Wheelchair accessible
- AV capabilities
- Business center
- Video conference
- VIP services
- Golf course on grounds
- Health club
- Indoor pool
- Outdoor pool
- Spa or salon
- Airport shuttle
- Bus
- Taxi
- Dance floor
- Loading dock
- Piano
- Portable heaters
- Portable walls
- Staging area
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (urban)
- Voicemail box
- Extended stay
- Free airport shuttle
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Space (outdoor)
- Space (private)
- Wheelchair accessible

Meeting rooms
Meeting rooms

Meeting space
Name | Room size | Ceiling height | Max capacity | U-Shape | Banquet rounds | Cocktail rounds | Theater | Classroom | Crescent rounds (Cabaret) | Hollow square | Royal conference |
---|---|---|---|---|---|---|---|---|---|---|---|
Crystal Ballroom | 8,826.4 sq. ft. 68.9 x 128.0 sq. ft. | 21.3 ft. | 1200 | 250 | 600 | 1200 | 1000 | 675 | 480 | 250 | - |
Crystal Ballroom A | 2,691.0 sq. ft. 68.9 x 39.4 sq. ft. | 21.3 ft. | 320 | 70 | 170 | 320 | 280 | 200 | 150 | 70 | - |
Crystal Ballroom C | 2,691.0 sq. ft. 68.9 x 39.4 sq. ft. | 21.3 ft. | 320 | 70 | 170 | 320 | 280 | 200 | 150 | 70 | - |
Crystal Ballroom B | 3,013.9 sq. ft. 68.9 x 49.2 sq. ft. | 21.3 ft. | 380 | 80 | 180 | 380 | 350 | 250 | 160 | 80 | - |
Crystal Ballroom Pre Function Foyer | 2,475.7 sq. ft. 128.0 x 19.7 sq. ft. | 13.1 ft. | 300 | - | 200 | 300 | - | - | - | - | - |
Emerald | 3,336.8 sq. ft. 55.8 x 59.1 sq. ft. | 11.5 ft. | 350 | 65 | 160 | 350 | 300 | 210 | 130 | 65 | - |
Emerald Pre Function Foyer | 645.8 sq. ft. 31.2 x 23.0 sq. ft. | 11.5 ft. | 60 | - | 40 | 60 | - | - | - | - | - |
Charlotte | 1,743.8 sq. ft. 27.2 x 64.0 sq. ft. | 11.5 ft. | 150 | 60 | 90 | 150 | 140 | 100 | - | 60 | - |
Charlotte A | 678.1 sq. ft. 27.9 x 24.6 sq. ft. | 11.5 ft. | 40 | - | 30 | 40 | 40 | 30 | - | 20 | 20 |
Guest rooms
Location
Getting Here

Lotte Hotel Hanoi Frequently Asked Questions
Explore frequently asked questions from the Lotte Hotel Hanoi regarding Health and Safety, Sustainability, and Diversity and Inclusion.
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
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