About us
The Caribbean-themed Loews Sapphire Falls Resort is Universal Orlando offers 2,000 rooms and 247,000 square feet of meeting space, including a 40,894 square-foot ballroom divisible into 12 sections, a 29,736 square-foot hall, 16 breakout rooms and 27,248 square feet of pre-function space. Attendees can also utilize 9,630 square-feet of beautifully landscaped outdoor function space.
Venue Details
Industry Ratings
Awards
Venue Highlights
Amenities
Room features and guest services
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- Voicemail box
Facilities
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Pet friendly
- Rental car service
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
Business services
- AV capabilities
- Business center
- Video conference
- VIP services
Recreational activities
- Health club
- Outdoor pool
- Whirlpool
Transportation
- Airport shuttle
- Bus
- Taxi
Equipment
- Dance floor
- Loading dock
- Portable heaters
- Portable walls
- Staging area
AV capabilities
- AV equipment
- High speed internet
- Onsite AV staff
Room features and guest services
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- Voicemail box
Facilities
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Pet friendly
- Rental car service
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
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Affiliated Organizations (1)

Additional Information
Cancellation Policy
The cancellation policy for Central Reservations will be one night’s room and tax if reservation is canceled within 5 days of arrival. Special Restrictions may apply during holidays and special events. Deposits plus tax are charged at time of booking. PLEASE NOTE: Deposits are forfeited if guest checks out of the hotel prior to the check-out date.
Additional details
Loews Sapphire Falls Resort is conveniently connected to Loews Royal Pacific Resort, creating The Loews Meeting Complex at Universal Orlando. This complex was designed with planners in mind, and offers a total of 2,000 guest rooms and 247,000 square feet of meeting space between both properties.
Venue resources

Loews Sapphire Falls Resort at Universal Orlando Frequently Asked Questions
Explore frequently asked questions from the Loews Sapphire Falls Resort at Universal Orlando regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
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