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Gran Melia Palacio de Isora

Avenida Los Oceanos, s/n Alcala, Tenerife, Spain, 38686
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About us

Located in the south of Tenerife, Gran Meliá Palacio de Isora has quickly earned a reputation as one of the best resorts in Europe. This luxury resort provides different kinds of meeting rooms, specially designed to the organisation of events, congresses and meetings on the Canary Islands. 450 Guestrooms and suites: Deluxe Standard Rooms with more than 48 sqm2, all with great views and balcony, Master Suites with more than 68sqm2 with its own living room and big terrace, and our brilliant Villas with 600sqm2 with own garden and swimming pool. Red Level area with 90 deluxe rooms and suites that are adults only 9 Conference rooms: One plenary of 900sqm2, no pillars and natural daylight. One flexible meeting room of 747sqm2 can be divided in 3 separarted rooms, and 5 Break out rooms of different sizes. More than 5 diffferent outdoor spaces that can be used all year due to our fantastic weather. 18 outlets: 8 differents restaurants a la carte, 1 buffet restaurant with showcooking and 8 bars. Situated on the West coast of Tenerife, five minutes from Los Gigantes cliffs, with natural seawater pools, black sand beach, and only 37 km from the airport Reina Sofía in the South of Tenerife. The capital of the island, Santa Cruz, is 60 minutes away and the National Park “Las Cañadas del Teide”, with the highest peak of Spain (3,718m), is at only 40 minutes by car. A highlight is the mild weather in the area, an eternal spring, with a year average temperature of 23 degrees Celsius and 335 days of sunshine, according to the Metereologic Center of Tenerife.

Venue Details

ChainMelia Hotels International
BrandGran Melia Hotels & Resorts
Built2008
Renovated-
Total meeting space29,192 sq. ft.
Guest Rooms450
Venue typeResort

Industry Ratings

Hotelstars Union
Northstar

Awards

Industry awards
Best Spanish Resort by Conde Nast Magazine Traveller Certificate of Excellence by Tripadvisor Earth Check Gold Certificate 2019 Gold Travelife sustainability in tourism Traveler Gold List World Travel Awards 2017 World's Leading Family Resort Luxury Lifestyle Winner 2022 Luxury Hotels and Resort Top 100 Awards 2024

Amenities

Room features and guest services
  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (garden)
  • View (mountain)
  • View (ocean or water)
  • View (urban)
Facilities
  • Extended stay
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Pet friendly
  • Rental car service
  • Space (outdoor)
  • Space (private)
  • Space (semi-private)
  • Wheelchair accessible

Sustainability

This venue holds verified sustainability certifications, based on certification data provided by BeCause in collaboration with Cvent.

Certifications (1)

Sustainability Certifications
Ecostars ESG AI
Sustainability level: 2 Ecostars

Certification body: Ecostars

Issued: 6/9/2025 Expires: 6/8/2028

Seasonal Availability

Do you want to know if your event is during the high or low season? Check the season availability for this hotel.
High season
Oct 18 - Nov 25Jul 15 - Sep 10Dec 21 - Dec 31
Shoulder season
Low season
May 01 - Jul 14Sep 11 - Oct 17Nov 26 - Dec 20

Meeting rooms

Total meeting space
29,191.7 sq. ft.
Largest room
9,687.5 sq. ft.
Space (private)
21,527.8 sq. ft.
Meeting rooms
9
Second largest room
8,040.6 sq. ft.
Exhibit space
8,611.1 sq. ft.
Space (semi-private)
21,527.8 sq. ft.
Space (outdoor)
21,527.8 sq. ft.

Floor Plans

Download floor plans for this venue.
Explore Meeting Rooms
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Name
Room size
Ceiling height
Maximum capacity
U-Shape
Banquet rounds
Cocktail rounds
Theater
Classroom
Boardroom
Crescent rounds (Cabaret)
9,687.5 sq. ft.
148.7 x 62.9 sq. ft.
26.6 ft.
900
-
550
700
900
768
-
330
8,040.6 sq. ft.
149.1 x 63.7 sq. ft.
14.8 ft.
650
-
500
650
450
405
-
300
3,422.9 sq. ft.
53.8 x 63.7 sq. ft.
14.8 ft.
240
66
180
240
154
159
-
120
2,249.7 sq. ft.
35.3 x 63.7 sq. ft.
14.8 ft.
120
57
-
120
110
110
-
90
2,357.3 sq. ft.
37.0 x 63.7 sq. ft.
14.8 ft.
140
57
140
120
110
108
-
90
635.1 sq. ft.
-
10.8 ft.
30
15
--
30
20
14
-
366.0 sq. ft.
-
10.8 ft.
11
-----
11
-
366.0 sq. ft.
22.5 x 16.4 sq. ft.
10.8 ft.
15
---
15
-
11
-
979.5 sq. ft.
-
10.8 ft.
30
20
--
30
20
20
-

Meeting room floor plans

Business Center 2
Business Center 3
Business Center 4
Business Center 1

Guest rooms

Total guest rooms
450
Single (1 bed)
450
Single (1 bed) rate
€245.00 - €600.00
Double (2 beds)
450
Double (2 beds) rate
€275.00 - €630.00
Suites
70
Tax rate
7%
Occupancy rate
80%

Location

Getting Here

Distance from airport 22.99 mi
Parking in the area
Complimentary parking
Paid parking
Street parking
Bus parking

Local Attractions

LOS GIGANTES
LOS GIGANTES
Historical landmark
8 mins
The Gigantes´s Cliff is located in the coast of "Los Gigantes" in the Santiago del Teide. You might practise many sports such as fishing, diving...
Santiago del Teide, ES
CAMEL PARK
CAMEL PARK
Park
1 hr
The Camel Park is located in Arona, in the South of Tenerife. At Camel Park you’ll have the chance to hop on an unforgettable camel ride through an entertaining route.
Arona
Tenerife Sur, ES
Visit website
BOAT TRIP
BOAT TRIP
Recreation
25 mins
The best experience for viewing the 21 different species of whales and dolphins in the island's waters.
Tenerife Sur, ES
Visit website
MARTIÁNEZ LAKES
MARTIÁNEZ LAKES
Recreation
75 mins
The Martiánez Lake has more than 50.000 square meters and it forms one of the most famous touristic complexes on this island.
Tenerife Norte, ES
Visit website
TEIDE
TEIDE
Historical landmark
48 kms
The Teide is a volcano that is located in the South of Tenerife. It is very famous because is the highest peak of Spain.
Tenerife Sur, ES
Visit website
SANTA CRUZ DE TENERIFE
SANTA CRUZ DE TENERIFE
Recreation
90 mins
Santa Cruz de Tenerife, is the capital of Tenerife´s island. This city combined modernity and tradition, nature and urbanism.
Santa Cruz de Tenerife
Tenerife Norte, ES
LORO PARK
LORO PARK
Park
60 mins
Loro Park is a Zoo where the tourist can find a lot of things to do. There are penguins, one aquarium, dolphins shows.. You can see a lot of tropical plants there too.
Puerto de la Cruz
Tenerife, ES
Visit website
SIAM PARK
SIAM PARK
Park
25 mins
Siam Park is a water park that is located in Adeje Coast, the south of Tenerife. In 2015, this park was the best water park in the world.
Costa Adeje
Tenerife Sur, ES
Visit website
MAGMA ARTE Y CONGRESOS
MAGMA ARTE Y CONGRESOS
Convention center
20 kms
Costa Adeje
Tenerife Sur, ES
Visit website

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Affiliated Organizations (1)

Melia 2025
Meliá Hotels International is recognized as the hotel company most sustainable worldwide annual evaluation carried out by this entity, with recognized

Additional Information

Facility Restrictions

The total number of guest rooms is 450 (singles & doubles) Red Level Adults only (+16 years) boutique Hotel has 90 rooms. The average allotment for a 3 or more nights request stand for 150-200 rooms / night ( MLOS mínimum lenght of stay of 3 nights). Subject to contract a mínimum amount of F&B.

Additional details

To be highlighted is the infinity pool 260m long, and of 5.000m² surface, with an infinity pool, the largest of Europe, with 80 waterbeds inside and two integrated water rituals. Next to it, one family pool,one pool for adults and Pirate Pool (fresh water and heated), as well as the Red Level exclusive pool for Adults based at the Red Level Boutique Hotel (fresh water and heated). This hotel belongs to Road to Net Zero Events Program of Meliá Hotels International. By choosing us, you will be partnering with a sustainability leader committed to responsible management. Our goal is to create events that not only inspire and connect, but also contribute to a greener planet. Therefore, If your event is confirmed with us, we will inform you the total emisions of carbon footprint of your group or event, once it is finished; moreover, we will work collectively to make it carbon neutral, either through your company’s offset program, or through Meliá’s “The Planet We Love” Project, with credits certified by the United Nations. Let’s embark together on the Road to Net Zero Events!

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Gran Melia Palacio de Isora Frequently Asked Questions

Explore frequently asked questions from the Gran Melia Palacio de Isora regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Gran Melia Palacio de Isora's sustainability or social impact goals/strategy.
No response.
Does Gran Melia Palacio de Isora have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.

Diversity and Inclusion

For US hotels only, is Gran Melia Palacio de Isora and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Gran Melia Palacio de Isora's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.

Health and Safety

Were practices at Gran Melia Palacio de Isora developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does Gran Melia Palacio de Isora clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
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