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Fairmont Mayakoba, Riviera Maya

Carretera Federal Cancun Chetumal KM 298, Playa del Carmen, Mexico, 77710
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Summer Promotion 2026 & 2027$229.00
06/01/2026 - 10/31/2026
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About us

Enjoy our recently renovated property with extraordinary new facilities. Set in a gated Riviera Maya resort community, the award-winning, AAA 5-Diamond Fairmont Mayakoba in Playa del Carmen offers an unparalleled travel experience within five distinct ecosystems: dune, navigable water canals, tropical forest, mangroves and the Mesoamerican Reef, the second largest coral reef system in the world. The 401 elegantly appointed guestrooms include lagoon and jungle view casitas and beach area suites located on the resort's 47-acre retreat setting in the Riviera Maya. Guestrooms offer private furnished balconies, spa-style bathrooms and luxurious amenities. Golfers will appreciate the Greg Norman-designed 18-hole El Camaleón Course, while spa lovers can indulge in the various treatments offered at the Fairmont Spa. Dining experiences to tempt your culinary senses include 8 different restaurants and 3 bars. Fairmont Mayakoba is located just 45 minutes from the Cancun International Airport, making it the ideal luxury setting from which to experience nearby Mayan historical sites and ecological parks such as: Xel-Há, Xcaret, Tulúm, Coba, Sian Ka'an and one of the New Seven Wonders of the World, Chichén Itzá. Fairmont Mayakoba boasts spectacular indoor and outdoor function spaces perfect for meetings, weddings and groups of all sizes. FAIRMONT MAYAKOBA AT A GLANCE • 401 guest rooms and suites • 30,000 sq. ft. of meeting space • 2 outdoor event lawns, one measuring 7,396 sq. ft. and the other 13,000 sq. ft. • 2 divisible ballrooms, 10,000 and 5,000 sq. ft. • 7 break-out rooms from 620 to 960 sq. ft. • Satellite registration desk • All convention space is conveniently clustered on a single level • Business center and services • Outdoor venues for beach events • El Pueblito, a spectacular new venue reminiscent of a Mexican colonial town square, with its own chapel, kiosk, retail stores and outdoor meeting space • 8 international recently remodelled restaurants • A European style Café • El Camaleón golf course • The Jim McLean Golf School (the only one in Mexico) • Fairmont Spa with 20 treatment rooms • Five freshwater pools, including an adults-only infinity pool • Health Club • Outdoor tennis and paddle courts • A spectacular and recently renovated white-sand beach and beach club

Venue Details

ChainAccor
BrandFairmont Hotels
Built2006
Renovated2017
Total meeting space49,474 sq. ft.
Guest Rooms401
Venue typeResort

Industry Ratings

AAA
Forbes Travel Guide
Northstar

Awards

Cvent awards
Industry awards
* Rainforest Alliance Verified. * AAA-4 Diamond Las Brisas and El Puerto restaurants, 2006 – 2018 * TripAdvisor Green Leaders Platinum level® | 2015 - 2018 * TripAdvisor Traveler’s Choice: Top 25 Luxury Hotels in Mexico 2012, 2013, 2017, 2018

Venue Highlights

3D Event Space
Cvent Photo-realistic 3D Event Spaces give planners the ability to realize their vision down to the finest detail.

Amenities

Room features and guest services
  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (garden)
  • View (ocean or water)
  • Voicemail box
Facilities
  • All inclusive
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Pet friendly
  • Rental car service
  • Space (outdoor)
  • Space (private)
  • Space (semi-private)
  • Wheelchair accessible

Sustainability

This venue holds verified sustainability certifications, based on certification data provided by BeCause in collaboration with Cvent.

Certifications (1)

Sustainability Certifications
Preferred by Nature

Certification body: Preferred by Nature

Issued: 11/15/2023 Expires: 11/14/2026

Need dates

Priority windows that venues prefer for hosting events

Jun 1, 2026 - Oct 31, 2026

Seasonal Availability

Do you want to know if your event is during the high or low season? Check the season availability for this hotel.
High season
Dec 19 - Dec 31Jan 01 - Apr 30
Shoulder season
Nov 01 - Dec 18May 01 - May 31
Low season
Jun 01 - Oct 30

Meeting rooms

Total meeting space
49,474 sq. ft.
Largest room
11,215 sq. ft.
Space (private)
26,495 sq. ft.
Meeting rooms
12
Second largest room
7,396 sq. ft.
Space (semi-private)
Available
Space (outdoor)
20,396 sq. ft.
Explore Meeting Rooms
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Meeting room floor plans

Riviera ll & lll Download PDF
Riviera ll & lll
Riviera Grand Foyer Download PDF
Riviera Grand Foyer
Riviera l Download PDF
Riviera l
Riviera lll Download PDF
Riviera lll
Terraza Lawn Download PDF
Terraza Lawn
Palma Download PDF
Palma

Guest rooms

Total guest rooms
401
Double (2 beds)
190
Suites
36
Tax rate
16%
Occupancy rate
3%

Location

Getting Here

www.fairmont.com/mayakoba-riviera-maya/map/mapanddirections/
Distance from airport 42 mi
Parking in the area
Complimentary parking
Valet parking

Local Attractions

Recommended destination activities
Recreation
We have put together a curated list of activities to make the most of your event in Riviera Maya. Please let us assist you with a customized plan.
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XelHa
XelHa
Recreation
50 mins
Hidden 30 miles south of Playa del Carmen, 60 from Cancun, or 8 miles north of Tulum, is an inlet of heavenly design, a sanctuary of amazing biological wealth within the Riviera Maya, the scenario of Xel-Há, Natural Wonder. At last…the dreams of stepping through the aquarium glass, of drifting into an astonishing world of underwater magic are about to come true. Xel-Ha is nature as no one has ever felt it before, a place to share in celebrating the biological parade of the Riviera Maya. Our Natural Wonder and its open-sea aquarium offer a myriad of land and water activities, ecological attractions, world-class restaurants, and countless more unimaginable experiences. Dazzle your senses. Feel the thrills of adventure and caresses of paradise. Xel-Ha...the Natural Wonder awaits.
Highway Chetumal-Pto. Juárez, Km. 240
local 1 y 2 módulo B.
Tulum, MX
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Sian Ka'an
Sian Ka'an
Historical landmark
90 mins
Sian Ka'an is a non profit and non governmental organization biosphere reserve formed by a group of conservasionists in the municipality of Tulum in the Mexican state of Quintana Roo, whose mission is the conservation of the biodiversity. It has been a Mexican national park since 1986 and a UNESCO World Heritage Site since 1987. This nature reserve is the third-largest protected area in Mexico. Offering one-of-a-kind sightseeing in Cancun, Mexico, it is home to nearly every kind of the region's wildlife, and gives guests the chance to explore 27 Mayan sites.
Federal Road (307)
Cancun-Tulum, #68
Tulum, MX
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Xcaret Eco Theme Park
Xcaret Eco Theme Park
Park
25 mins
Xcaret is a majestic park by the sea that features unique activities, where you have fun while discovering the natural and cultural richness of Mexico. Among its great treasures, in Xcaret you can find underground rivers, a Butterfly Pavilion, a beach, inlets and Xcaret’s one of a kind celebration “Xcaret Mexico Espectacular”. At Xcaret you can enjoy the most amazing water activities such as swimming with dolphins, Snuba, Sea Trek and snorkeling. Visit Xcaret!
Highway Pto. Juarez - Chetumal Km. 282
Playa del Carmen, MX 77710
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La Isla Shopping Mall
La Isla Shopping Mall
Shopping
Designed like a small village with a Caribbean architecture, this plaza is a favorite for visitors and locals alike. Open walkways, bridges, terraces, fountains and a tranquil river that wind's way it's past storefronts makes for a very relaxing Cancun shopping or entertainment experience. La Isla Shopping Mall features 120 specialty and entertainment shops and dozens of carts and kiosks offering something for everyone. Internationally renowned boutiques like Zara, Nine West, Massimo, Dutti, Ralph Lauren, Warner Brother's Studio are neighbors to local and international jewelers, original and diverse restaurants and snack spots, nightclubs, movie theaters and plenty of shops with your favorite Mexican handcrafts. Open daily from 9:00 a.m.
Kukulkan 5, 28
Cancun, MX 77500
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IVI THE DMC
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Since 1986, IVI THE DMC has provided destination management services in Mexico. IVI DMC provides to the Meeting Planner the security of an efficient and stable business organization that relies on: - Strong management systems, - Financial stability, - Quality Standards based on ISO 9001:2015 - An extensive protection of having full coverage Liability Insurance, - Internal supplier management processes that certify every one of the previously selected suppliers and their services offered, - Our professional and experienced people, who follow our internal educational program to assure exceptional product knowledge and creative solutions, - Giving back through Amigos of the Planet Foundation. Our capabilities include designing and providing program logistics such as registration services, professional staffing, housing assistance, transfers, hospitality desk service, photography, gift items; special events, décor, light, sound, entertainment; recreational sports, team-building activities, pre/post event tours, dinner programs, site inspections, VIP arrangements and more. In summary, we are confident we will exceed your expectations. Our mission is to earn and maintain our clients’ trust at each one of our IVI DMC destinations by showing them that their goals are our goals, and by delivering services that exceed industry standards and customer expectations. We meet client needs by providing exceptional product knowledge, creative solutions, cost effectiveness, and value in every measurable way, documented by more than 9,103 testimonials. WE MAKE YOU LOOK GREAT!
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Viajes y Eventos México DMC
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multi-city
At Viajes y Eventos México DMC we specialize in managing groups, conventions and incentives and private services for families, couples and honeymoons. We consider ourselves experts on the subject; We are always accompanied by the most efficient, professional and timely staff to provide you with the satisfaction you deserve.
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YD Events
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Preferred staff
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Terramar, a DMC Network Company
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Affiliated Organizations (2)

Cvent Luxury Fairmont Mayakoba
Cvent Luxury Fairmont Mayakoba
Fairmont Mayakoba is the perfect destination for your next meeting, social event, or incentive program. Enjoy a seamless and stress-free experience.
Fairmont Hotels | North & Central America
Fairmont Hotels | North & Central America
Fairmont Hotels & Resorts provide access to the finest destinations across the North & Central America region.

Additional Information

Safety Information

Cancellation Policy

Please contact us for all details.

Additional details

Boasting the ambience and elegant distinctiveness of a gracious Mexican home, each of our 401 guest rooms welcome and pamper guests. Located in a traditional low-rise building and clustered throughout the property in 90 two-story Casitas with one to four individual rooms, each one with a private entrance, the recently renovated rooms and suites offer fine amenities. Comforting Fairmont beds and individual climate controls induce a good night’s sleep. And, a furnished balcony or terrace invites a relaxing early morning coffee to start the day. All guest rooms at Fairmont Mayakoba offer: • Evening turndown service • 24-hour concierge service • WiFi High-Speed Internet access for individual users • 2 two-line phones • Flat screen television • Tea and coffee service • Iron and ironing board • In-room safe • Lounge area • Ample closet space • Spa-style bathrooms with separate shower stall and soaking tub, double vanity, lit mirror, hair dryer, bathrobes and slippers AWARDS: AAA's Five Diamond Award®, Rainforest Alliance Verified resort.

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Venue resources

Fairmont Mayakoba, Riviera Maya Frequently Asked Questions

Explore frequently asked questions from the Fairmont Mayakoba, Riviera Maya regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Fairmont Mayakoba, Riviera Maya's sustainability or social impact goals/strategy.
https://all.accor.com/fr/sustainable-development/index.shtml
Does Fairmont Mayakoba, Riviera Maya have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
Yes, Action : Sort your hazardous waste & at least 2 types of waste from the following: paper, glass, cardboard or plastic

Diversity and Inclusion

For US hotels only, is Fairmont Mayakoba, Riviera Maya and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
Hotel not in the United States
If applicable, could you please provide a link to Fairmont Mayakoba, Riviera Maya's public report on their commitments and initiatives related to diversity, equity, and inclusion?
https://group.accor.com/-/media/Corporate/Investors/Documents-de-reference/OPT_ACCOR_DEU_2021_MEL_US_300322.pdf

Health and Safety

Were practices at Fairmont Mayakoba, Riviera Maya developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does Fairmont Mayakoba, Riviera Maya clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
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