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Grand Velas Riviera Maya

Carretera Cancun Tulum Km. 62 Municipio Solidaridad Riviera Maya, Playa del Carmen, Mexico, 77710
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About us

Grand Velas Riviera Maya, an AAA Five Diamond resort, spans over 200 acres of jungle, mangroves, and Caribbean coastline. Its three ambiances, Zen Grand 254 suites nestled in the jungle, Ambassador 195 ocean-view suites, and Grand Class 90 suites that overlook the turquoise waters, offer versatile backdrops for meetings and incentives. With award-winning cuisine, inspiring venues, and world-class service, the resort redefines Luxury All-Inclusive hospitality for unforgettable MICE experiences. The top notch Convention Center and a full range of outdoor areas for events, make this resort a unique property for MICE travel. Crafted to inspire, Grand Velas Riviera Maya blends oceanfront, jungle, and mangroves into a Luxury All-Inclusive AAA Five Diamond experience: • 539 suites: Zen Grand, Ambassador, Grand Class • 35 min from Cancun Airport (CUN) • 10 min from Playa del Carmen • 1,184 sq. ft. minimum suite size • 89,000+ sq. ft. Signature SE Spa • 18 dining outlets: 5 fine dinin, 3 daytime, 1 snack bar, 6 bars, 3 swim-up bars • 30,000 sq. ft. Convention Center • 28 breakout rooms • 5 outdoor venues for private events LUXURY ACCOMMODATION Across 85 lush acres of jungle, mangroves, and oceanfront, Grand Velas Riviera Maya was designed in harmony with its surroundings. Three ambiances showcase this diversity, each honoring nature with refined luxury. The resort is composed of the following: Zen Ambiance: - 254 Zen Suites with jungle views Ambassador Ambiance: -195 Ambassador Suites with ocean view Grand Class: -90 Oceanfront suites FACILITIES & SERVICES World Class Hospitality with trendy facilities and services. Enjoy world-class service and genuine Mexican hospitality at Grand Velas, for a unique and sophisticated experience. Within our majestic Riviera Maya resort facilities for your Meetings and Conventions there is a wide range of services either included, or with additional cost. CULINARY EXPERIENCE Savor an epicurean journey at Grand Velas: five fine-dining restaurants with artistic flair, one with a Michelin Star, three gourmet daytime eateries, and five upscale bars with premium spirits. Swim-up to sleek pool bars or enjoy a casual bite at the relaxed snack bar. SPA SE Spa at Grand Velas Riviera Maya features a signature seven-step Water Ceremony and menu of locally inspired treatments, many of which draw upon the curative rituals of the ancient Mayans. Built in harmony with the natural surroundings, and with 42 Spa Suites, the Spa has received numerous international awards and has been awarded 5 Stars by Forbes Travel Guide. CONVENTION CENTER & OUTDOOR AREAS FOR EVENTS The resort features a deluxe and expansive Convention Center to host world-class events and offers state-of-the-art technology in +46,660 sq.ft. of flexible spaces. Elegant ballrooms and meeting rooms with capacity to hold 28 simultaneous sessions for up to 2,700 guests are perfect hosts for successful MICE programs. Our stunning outdoor venues, with impeccably manicured gardens, dramatic terraces and 1,640 ft of beachfront areas, create the ideal settings for unforgettable events.

Venue Details

ChainVelas Resorts
BrandVelas ResortsPreferred Hotels & Resorts
Built2008
Renovated2022
Total meeting space32,118 sq. ft.
Guest Rooms539
Venue typeHotel

Industry Ratings

AAA
Northstar

Awards

Cvent awards
Industry awards
CERTIFICATIONS • AAA 5 Diamond Award. Since 2010. • AAA 4 Diamond Award for Frida -Gourmet Mexican restaurant- since 2012. • AAA 4 Diamond Award for Piaf -Gourmet French restaurant- since 2013 • AAA 5 Diamond Award for Cocina de autor -Molecular Spanish and Basque- restaurant since 2013 FINE HOTELS & RESORTS Grand Velas is now part of Fine Hotels & Resorts, an AMEX program that provides cardmembers with elite benefits at more than 1,100 properties worldwide. TRAVELERS’ CHOICE AWARDS Grand Velas Riviera Maya was recognized in the Top 25 All-Inclusive Resorts in Mexico by Tripadvisor's Travelers' Choice Best of the Best. BEST ALL-INCLUSIVE RESORTS IN MEXICO Grand Velas Riviera Maya was recognized by the U.S. News & World Report magazine as the No. 1 All-Inclusive Resorts in Mexico. BEST HOTELS IN MEXICO Grand Velas Riviera Maya was included in the prestigious ranking of the "Best Hotels in Mexico" by the U.S. News & World Report magazine. SHARECARE HEALTH SECURITY VERIFIED Forbes Travel Guide recognized Grand Velas Riviera Maya with the Sharecare Health Security verification badge, for the implementation of Hygiene Protocols that guarantee its commitment to the guest's health and safety. BEST MICE HOTEL Grand Velas Riviera Maya has received for the second year in a row the recognition Best MICE Hotel during the World MICE Awards. TOP 25 RESORTS IN MEXICO The specialized Travel + Leisure Magazine included Grand Velas Riviera Maya in its "Top 25 Resorts in Mexico". This prestigious ranking recognizes the best of the Mexican tourism industry.

Amenities

Room features and guest services
  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (garden)
  • View (ocean or water)
  • Voicemail box
Facilities
  • All inclusive
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Rental car service
  • Space (outdoor)
  • Space (private)
  • Wheelchair accessible

Sustainability

This venue holds verified sustainability certifications, based on certification data provided by BeCause in collaboration with Cvent.

Certifications (1)

Sustainability Certifications
EarthCheck Certified
Sustainability level: Certified Platinum

Certification body: EarthCheck

Issued: 6/23/2025 Expires: 6/23/2026

Need dates

Priority windows that venues prefer for hosting events

Jan 10, 2026 - Jan 13, 2026
Feb 1, 2026 - Feb 7, 2026
Mar 1, 2026 - Mar 27, 2026
Apr 13, 2026 - Apr 26, 2026
May 7, 2026 - May 31, 2026
Jun 9, 2026 - Jun 16, 2026
Jun 20, 2026 - Jun 30, 2026

Seasonal Availability

Do you want to know if your event is during the high or low season? Check the season availability for this hotel.
High season
Jan 01 - Apr 30
Shoulder season
Low season
May 01 - Nov 30

Meeting rooms

Total meeting space
32,118 sq. ft.
Largest room
16,760 sq. ft.
Space (private)
45,000 sq. ft.
Meeting rooms
2
Second largest room
7,158 sq. ft.
Exhibit space
30,000 sq. ft.
Space (outdoor)
32,700 sq. ft.
Standing capacity
1,600
Seating capacity
1,800

Floor Plans

Download floor plans for this venue.

Menus

Download catering menus for this venue.
Explore Meeting Rooms
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Name
Room size
Ceiling height
Maximum capacity
U-Shape
Banquet rounds
Cocktail rounds
Theater
Classroom
Boardroom
Crescent rounds (Cabaret)
Hollow square
Meeting room image
GRAND VELAS BALLROOM
16,760 sq. ft.
94.8 x 175.5 sq. ft.
17.1 ft.
1600
200
1000
1600
1800
1500
160
600
250
Meeting room image
Velas 1 - 6
5,587 sq. ft.
94.8 x 46.6 sq. ft.
17.1 ft.
600
90
330
520
600
500
68
200
120
Meeting room image
Velas 7 - 12
5,587 sq. ft.
94.8 x 46.6 sq. ft.
17.1 ft.
600
90
240
520
600
500
68
200
120
Meeting room image
Velas 13 - 15
5,587 sq. ft.
94.8 x 46.6 sq. ft.
17.1 ft.
600
90
240
520
600
500
68
200
120
Meeting room image
AMBASSADOR BALLROOM
7,158 sq. ft.
87.0 x 80.5 sq. ft.
17.1 ft.
700
90
520
700
620
460
160
312
160
Meeting room image
Fernanda
2,216 sq. ft.
80.5 x 27.5 sq. ft.
17.1 ft.
230
70
170
230
200
150
68
102
80
Meeting room image
Alejandra
2,424 sq. ft.
80.5 x 30.1 sq. ft.
17.1 ft.
230
70
170
230
200
150
68
102
80
Meeting room image
Andrea + Monica + Marissa
2,216 sq. ft.
80.5 x 27.5 sq. ft.
17.1 ft.
230
70
170
230
200
150
68
102
80
Meeting room image
ANGUIANO
639 sq. ft.
21.7 x 29.5 sq. ft.
14.8 ft.
30
22
30
20
40
24
20
18
18

Guest rooms

Total guest rooms
539
Single (1 bed)
309
Double (2 beds)
230
Suites
539
Tax rate
16%
Occupancy rate
3%

Location

Getting Here

Distance from airport 40 mi
Parking in the area
Complimentary parking
Valet parking

Local Attractions

Eco-Parks
Eco-Parks
Park
To experience the thrill and wonder of Eco-Parks! These incredible reserves will leave you longing to return. Enjoy the sun, wildlife and sparkling sea like never before. XCARET- a magestic eco-park with archeological ruins on the ocean’s edge, with coral reef aquarium, butterfly refuge, swimming with dolphins, beach and shows featuring over 300 actors and dancers. XEL-HA- considered the largest natural aquarium in the world, with snorkeling, swimming with dolphins, snuba and more. XPLOR- an exhilerating natural adventure park, with the biggest zip lines in Latin America, amphibious vehicles and underground rivers and caves. *Don’t miss the opportunity to swim in a Cenote, one of the Yucatan peninsula’s gorgeous natural freshwater pools.
Playa del Carmen, MX
Tulum
Tulum
Historical landmark
Tulum is an important Mayan archeological site in Quintana Roo. “El Castillo”, its most outstanding structure, undoubtedly has the best view of the Caribbean. It is a must-see site for any visitor to the area. The Mayans used El Castillo (the castle) as a lighthouse to guide sea vessels arriving in Tulum, with natural light or torches made visible in the windows. They helped boats avoid the dangerous reefs, protecting valuable merchandise and saving lives. You can now stroll through this beautiful green archeological zone, take unforgettable photographs of the ruins and azure waters, and swim in the gentle waves on the white sand beach below.
Tulum, MX
Snorkel & Scuba Diving in The Second largest coral reef in the world
Snorkel & Scuba Diving in The Second largest coral reef in the world
Recreation
Snorkel & Scuba Diving in The Second largest coral reef in the world is another important feature of the area. Second only to Australia’s great barrier reef, it was this reef that the Mayans used El Castillo to guide them through in order to arrive in Tulum. The reef is full of colorful wildlife to delight snorkellers and divers.
MX
Xian Kaan
Xian Kaan
Recreation
Xian Kaan is also located on the Caribbean Coast of Mexico, near Tulum. It is considered a World Heritage site by UNESCO, and its name means Where the Sky Begins. Xian Kaan has: 23 known archeological site, with relics up to 2,300 years old. 103 species of mammals. 336 species of visiting and resident birds.
MX
Playa del Carmen
Playa del Carmen
Recreation
Playa del Carmen, is located 10 minutes from Grand Velas Riviera Maya. This place offers pristine beaches, lively cantinas and restaurants, water sports, and an extensive shopping zone for finding the perfect vacation souvenir. Commonly referred to as Playa, this seaside town is a fun day trip from Cancun and offers a taste of authentic Yucatan culture.
Playa del Carmen, MX
Mayan World
Mayan World
Historical landmark
To discover the great Mayan World Visit Chichen Itza, an archeological zone registered as a world heritage site by UNESCO since 1988. The Mayans contributed advanced knowledge to humanity before any other civilization, such as the use of the number zero as we know it today. In Mayan mythology Hurricane or Jurakan (the One-legged god) was the god of fire, wind and storms. The Mayans discovered that toasted cocoa seeds were edible. They also served various purposes: *As a ritual during Mayan weddings the groom gives the bride 5 cocoa almonds to finalize the matrimonial contract. *In business, the seeds were used as currency. *As a beverage, Mayans drank cold cocoa at the end of meals. They flavored it with aromatic flowers and spices such as the cocoa plant’s own flowers, vanilla flowers, chile, honey and annatto.
MX
Warm weather
Warm weather
Recreation
To Enjoy the Warmth of Paradise The climate in the Riviera Maya is semi-tropical, with temperatures over 27° C / 80° F. The Riviera Maya’s stunning white sand beaches and azure waters rival those of any tropical destination in the world. Crystal-clear waters, and swaying palms make every moment a photo opportunity
Playa del Carmen, MX

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Additional Information

Facility Restrictions

SUITE OCCUPANCY Zen Grand ambiance - Ambassador ambiance & Grand Class ambiance: Max occupancy: 2 Adults + 2 Kids or 3 Adults + 1 Kid

Cancellation Policy

Cancellation policies will be according to group needs based on dates and occupancy.

Additional details

RFP´s will be answered in labor hours Monday thru Friday from 8 am to 9pm Central Time; Saturday 8 am to 2 pm Central Time Sunday RFP´s will be answered before Monday´s noon.

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Venue resources

Grand Velas Riviera Maya Frequently Asked Questions

Explore frequently asked questions from the Grand Velas Riviera Maya regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Grand Velas Riviera Maya's sustainability or social impact goals/strategy.
No response.
Does Grand Velas Riviera Maya have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.

Diversity and Inclusion

For US hotels only, is Grand Velas Riviera Maya and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Grand Velas Riviera Maya's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.

Health and Safety

Were practices at Grand Velas Riviera Maya developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does Grand Velas Riviera Maya clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
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