Woodcliff Hotel & Spa

Seasonality

Cancellation Policy

Individual guestroom cancellation group policy: To avoid penalty of first night’s room charge, please call reservations directly at 1-800-365-3065 or 585-248-4810 by 48 Hours prior to day of arrival. The rates offered by the hotel are based in part upon the total anticipated gross revenues from your event, including but not limited to revenue from all contracted sleeping rooms, food and beverage and meeting room rentals listed herein (the “Anticipated Gross Revenues”). If the event is held, but the hotel does not realize the Anticipated Gross Revenues from your event, XYZ company agrees to pay performance damages in the amount necessary for the hotel to receive 80% of the Anticipated Gross Revenues. XYZ company agrees and understands that in the event of a cancellation or lack of full performance by XYZ company, cancellation damages will be calculated as a percentage, based on the date of cancellation listed below, of the Anticipated Gross Revenues. Cancellation Date: Cancellation Damages: 365 days prior to scheduled arrival date 10% of Anticipated Gross Revenues 200 days prior to scheduled arrival date 25% of Anticipated Gross Revenues 100 days prior to scheduled arrival date 50% of Anticipated Gross Revenues 50 days prior to scheduled arrival date 75% of Anticipated Gross Revenues 30 days prior to scheduled arrival date 100% of Anticipated Gross Revenues