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About us
Guests arriving at Serena Beach Resort & Spa find an oasis of tranquillity framed by whispering coconut palms, lush gardens and one of the most beautiful white-sand beaches on the Indian Ocean. We invite you to discover a whole new level of relaxation and comfort at this warm, family-friendly tropical paradise in Mombasa, Kenya. With a selection of the best Mombasa hotel guest rooms, restaurants and social areas charmingly arranged among winding lanes and manicured oceanfront lawns, our Shanzu beach resort exudes the timeless allure and ambience of a 13th century Swahili village. This 164-room Mombasa hotel encapsulates the five-star resort experience with impeccable service and gracious hospitality steeped in local tradition. Guests may choose from a wide selection of premium rooms and suites, superb dining options highlighted by the oceanfront dhow-themed Jahazi Grill and leisure pursuits ranging from a gorgeous free-form pool and swim-up bar to indulgent spa therapies at Maisha Mind, Body & Spirit Spa. Serena Beach Resort & Spa in Mombasa combines a deep respect for the local surroundings and heritage with contemporary amenities to ensure a truly inspired stay.
Venue Details
Industry Ratings
Amenities
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- Voicemail box
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Rental car service
- Space (private)
- AV capabilities
- Business center
- VIP services
- Health club
- Outdoor pool
- Spa or salon
- Tennis courts
- Water sports
- Bus
- Taxi
- Train
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- View (ocean or water)
- Voicemail box
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Rental car service
- Space (private)
Meeting rooms
Meeting rooms

Meeting space
Name | Room size | Ceiling height | Maximum capacity | U-Shape | Theater | Classroom | Boardroom | Hollow square |
|---|---|---|---|---|---|---|---|---|
Baobab | 1,829.9 sq. ft. 57.4 x 31.8 sq. ft. | 11.5 ft. | 120 | 60 | 120 | 80 | - | - |
Desert Rose | 527.4 sq. ft. 23.0 x 23.0 sq. ft. | 8.5 ft. | 40 | 16 | 40 | 20 | 20 | - |
Flame Tree | 376.7 sq. ft. 24.3 x 15.4 sq. ft. | 8.5 ft. | 25 | 14 | 25 | - | 14 | - |
Mashua | 645.8 sq. ft. 34.4 x 18.7 sq. ft. | 8.9 ft. | 60 | 30 | 60 | 40 | 18 | 16 |
Guest rooms
Location
Getting Here
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Serena Beach Hotel & Spa Frequently Asked Questions
Explore frequently asked questions from the Serena Beach Hotel & Spa regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
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