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Hilton Knoxville

501 West Church Avenue, Knoxville, TN, USA, 37902-2591
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About us

The Hilton Knoxville enjoys a prime location in the downtown historic district, and just 20 minutes from McGhee Tyson Airport. Come experience our unique brand of Appalachian hospitality at a hotel that understands your priorities as its own. Plush amenities and impeccable service ensure an unrivaled experience. Our spacious accommodations feature everything you need for a relaxing stay, including complimentary WiFi and the soft comfort of our Hilton Serenity Bed™. Our dining options are diverse and flavorful, including the Marble City Kitchen, as well as a full-service Starbucks® Coffee conveniently located in our lobby. Between meetings, you will find yourself well taken care of. Enjoy a dip in our outdoor swimming pool, or a leisurely afternoon on the sun deck. Or, explore the area’s exceptional fairways—perfect for corporate outings and team building activities. Our concierge staff will be pleased to assist with anything that might make your stay more enjoyable. The Hilton Knoxville treats your business priorities as its own, offering more than 14,000 square feet of versatile function space in which to hold forth, brainstorm and achieve your every goal. Add the latest technology, creative catering menus and the attentive services of our professionals and you have every ingredient for a resounding success. DINING at the Hilton ~ Breakfast, lunch or dinner, sit-down or on the go, the Hilton Knoxville serves up some of east Tennessee’s finest flavors. From creative cocktails at The Firefly to exquisitely prepared dinners at the Marble City Kitchen, we have menus to satisfy your every craving. After all, travel should let you savor every moment. RECREATION at the Hilton ~ Attendees can focus better and achieve more when well rested and relaxed. That is why the Hilton Knoxville has recently expanded our fitness facility to provide more space in which to work out, complemented by the latest in cardiovascular and strength training equipment. Or guests may choose to relax beside our outdoor swimming pool, or take in the mountain views from our sun deck—an ideal way to spend a leisurely afternoon. Nearby, countless activities await you, whether you prefer organizing a corporate golf tournament or hiking along the banks of the Tennessee River. Whichever you decide, our concierge will be pleased to assist with all your recreational pursuits. We look forward to welcoming you!

Venue Details

ChainHilton
BrandHilton Hotels
Built1981
Renovated2013
Total meeting space14,000 sq. ft.
Guest Rooms320
Venue typeHotel

Industry Ratings

AAA
Northstar

Awards

Industry awards
The Hilton Knoxville is the recipient of the Orchid Award from the Knoxville Beautification Board. The hotel is also the recipient of the Community Service Award from Goodwill Industries. ISO 14001 Green Certified hotel. Most recently, the Hilton Knoxville was awarded "Hotel of the Year" due primarily to its guest service scores.

Amenities

Room features and guest services
  • Concierge services
  • Internet access
Facilities
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Pet friendly
Business services
  • Business center
Recreational activities
  • Health club
  • Outdoor pool
  • Tennis courts
Transportation
  • Bus
  • Taxi

Sustainability

This venue holds verified sustainability certifications, based on certification data provided by BeCause in collaboration with Cvent.

Certifications (3)

Sustainability Certifications
ISO 50001:2018

Certification body: DEKRA Certification, Inc.

Expires: 9/25/2026
Sustainability Certifications
ISO 14001:2015

Certification body: DEKRA Certification, Inc.

Expires: 9/25/2026
Sustainability Certifications
ISO 9001:2015

Certification body: DEKRA Certification, Inc.

Expires: 9/25/2026

Seasonal Availability

Do you want to know if your event is during the high or low season? Check the season availability for this hotel.
High season
May 01 - Oct 30Mar 01 - Jun 26Sep 08 - Nov 18
Shoulder season
Low season
Jan 01 - Feb 28Jun 27 - Sep 07Nov 19 - Dec 30

Meeting rooms

Total meeting space
14,000 sq. ft.
Largest room
6,976 sq. ft.
Meeting rooms
8
Second largest room
4,736 sq. ft.
Exhibit space
11,270 sq. ft.

Menus

Download catering menus for this venue.
Explore Meeting Rooms
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Meeting room floor plans

Great Smoky B&C
Salon D & E
Tenase Meeting
Smoky Center B

Guest rooms

Total guest rooms
320
Double (2 beds)
192
Suites
3
Tax rate
9.25%
Occupancy rate
9%

Location

Getting Here

Accessible via Interstate 81, Interstate 40, Interstate 75, Interstate 26
Distance from airport 12 mi
Parking in the area
Paid parking
( $30.00/day )
Valet parking
( $36.00/day )
Street parking

Local Attractions

Bijou Theatre
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The mission of the Bijou Theatre is to provide an excellent performance venue for the Knoxville community at reasonable cost for presentations including local jazz ensembles, smaller choral groups, solo and small instrumental groups, student opera productions and local musical theater. In addition, the Bijou strives to bring special cultural and entertainment events that will enrich the lives of East Tennesseans, stimulate cultural diversity, promote the growth of downtown, and reflect excellence in the performing arts.
803 South Gay Street
Knoxville, TN, US 37902
Visit website
1982 World's Fair Site
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Knoxville Civic Coliseum
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Knoxville Convention Center
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Lawson-McGhee Library
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Market Square
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Shopping, Restaurants, Nightlife, Antiques
Neyland Stadium
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Regal Riviera Cinema 8 Theatre
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Tennessee Theatre
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The Old City
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University of Tennessee
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UT Conference Center
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Volunteer Landing / Riverfront
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4 blks
Walking Trails
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0 blks
Women's Basketball Hall of Fame
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Additional Information

Cancellation Policy

Cancellation policies vary based upon group needs.

Additional details

• Full-service Starbucks®, located on the lobby level • Business Connectivity Station • 50” flat-panel televisions in all guest rooms • Marble City Kitchen & The Firefly, full-service dining options • 24-hour Valet Parking available • Complimentary High-Speed Wireless Internet access in each guest room & throughout hotel • Curved shower rods and granite guest baths • Coffee makers, iron & board, and hair dryers in each guest room • Large fitness facility for the exercise enthusiast • Seasonal Outdoor swimming pool and sundeck • Over 14,000 sq. ft of contemporary meeting space • Covered Foot Bridge to the Knoxville Convention Center

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Hilton Knoxville Frequently Asked Questions

Explore frequently asked questions from the Hilton Knoxville regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Hilton Knoxville's sustainability or social impact goals/strategy.
Hilton has committed to cut our environmental footprint in half and double our social impact by 2030. Refer to our website, https://cr.hilton.com, for details on our award-winning Environmental, Social and Governance (ESG) programs.
Does Hilton Knoxville have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
Yes, Hilton has committed to reducing waste in our managed operations by 50% by 2030. Through the end of 2020, we have reduced waste in our managed portfolio by 73% since our 2008 baseline, and our managed and franchised hotels have reduced waste by 62%.

Diversity and Inclusion

For US hotels only, is Hilton Knoxville and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Hilton Knoxville's public report on their commitments and initiatives related to diversity, equity, and inclusion?
Please refer to https://jobs.hilton.com/diversity and our annual Supplier Diversity Report (https://cr.hilton.com/wp-content/uploads/2021/03/Hilton-2020-Supplier-Diversity-Report.pdf).

Health and Safety

Were practices at Hilton Knoxville developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
Yes, CDC & WHO. Hilton CleanStay, a new industry-defining standard of cleanliness (https://newsroom.hilton.com/corporate/news/hilton-defining-new-standard-of-cleanliness) Hilton up to date customer messaging: https://www.hilton.com/en/corporate/coronavirus/
Does Hilton Knoxville clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
Yes, Install hand sanitizer stations/disinfecting wipes in public areas & on shuttles; enhanced cleaning of high touch areas, lobbies, elevators, doors, bathrooms; F&B service in accordance with food safety guidelines, dining configured for physical distancing
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