About us
Welcome to the New Era of Crowne Plaza® Dallas Downtown! We’re delighted to share that Crowne Plaza® Dallas Downtown by IHG now proudly manages Universal Hospitality Solutions (UHS)-ushering in a new chapter of elevated service, contemporary comfort, and refined hospitality. Under UHS management, the newly renovated 291-room landmark hotel is being thoughtfully reimagined to meet the needs of today’s modern traveler while maintaining the warm, sophisticated service synonymous with the Crowne Plaza® brand. Perfectly located in the heart of downtown Dallas, the hotel is just steps from the Kay Bailey Hutchison Convention Center and minutes from Love Field Airport. Corporate guests enjoy effortless access to key business hubs — including the West End, Bank of America Plaza, Uptown McKinney Avenue, and Renaissance Tower. With 30,000 sq. ft. of versatile meeting and event space, our dedicated Crowne Meetings Team ensures seamless planning and exceptional experiences for meetings, conferences, and social gatherings alike. Guests unwind with 24-hour Fitness and Business Centers, an outdoor pool and whirlpool, and the vibrant THRIVE Restaurant & Nightclub. Every stay is enhanced with the Crowne Plaza Sleep Advantage®, designed for true rest and rejuvenation. Discover elevated hospitality in the center of it all — where business meets sophistication and every stay inspires connection.
Venue Details
Industry Ratings
Venue Highlights
Amenities
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- View (urban)
- Voicemail box
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Pet friendly
- Wheelchair accessible
- AV capabilities
- Business center
- Health club
- Outdoor pool
- Bus
- Subway
- Taxi
- Train
- Dance floor
- Portable walls
- Staging area
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- View (urban)
- Voicemail box
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Pet friendly
- Wheelchair accessible
- AV capabilities
- Business center
Seasonal Availability
Do you want to know if your event is during the high or low season? Check the season availability for this hotel.Meeting rooms
Meeting rooms

Meeting space
Meeting room floor plans






Guest rooms
Location
Getting Here
Local Attractions



Nearby vendors











Dining
Affiliated Organizations (3)



Additional Information
Safety Information
Crowne Plaza Dallas Downtown Frequently Asked Questions
Explore frequently asked questions from the Crowne Plaza Dallas Downtown regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
Report an issue with this venue profile to the Cvent Supplier Network.




















































