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Moon Palace Cancun

Carretera Cancun-Chetumal Km. 340, Cancun, Mexico, 77500
Venue image
3D

About us

Recognized as one of the top all-inclusive meeting resorts in the Mexican Caribbean, Moon Palace Cancun, a AAA Four Diamond property, has the largest resort capacity for events in the region. Moon Palace Cancun has two sides: Nizuc (700+ rooms) & Sunrise (1,300+ rooms). Indoors, we offer over 140,000 sq. ft. of flexible meeting space, from arenas to conference rooms. You can also choose from a range of outdoor venues for parties & celebrations.

Venue Details

ChainThe Palace Company
BrandPalace Resorts
Built1996
Renovated2020
Total meeting space266,592 sq. ft.
Guest Rooms2,049
Venue typeHotel

Industry Ratings

AAA
Northstar

Awards

Cvent awards
Industry awards
EarthCheck Bronze Benchmark 2024 TripAdvisor Traveller's Choice Award 2023

Venue Highlights

3D Event Space
Cvent Photo-realistic 3D Event Spaces give planners the ability to realize their vision down to the finest detail.

Amenities

Room features and guest services
  • Calls (local)
  • Internet access
  • Laundry service
  • Luggage storage
  • Room service
  • View (garden)
  • View (ocean or water)
  • Voicemail box
Facilities
  • All inclusive
  • Onsite catering
  • Onsite gift shop
  • Onsite restaurant
  • Onsite security
  • Rental car service
  • Space (outdoor)
  • Space (private)
  • Space (semi-private)
  • Wheelchair accessible

Meeting rooms

Total meeting space
266,592 sq. ft.
Largest room
96,010 sq. ft.
Space (private)
Available
Meeting rooms
2
Second largest room
85,164 sq. ft.
Exhibit space
223,076 sq. ft.
Space (semi-private)
Available
Space (outdoor)
Available
Explore Meeting Rooms
Explore Meeting Rooms
Find the perfect room with setup charts and interactive 3D floor plans.

Meeting space

Meeting room floor plans

Universal Expocenter Breakout 8
Universal Expocenter Breakout 35
Galactic Foyer
Universal Expocenter Breakout 10
Jupiter 4
Jupiter 6

Guest rooms

Total guest rooms
2,049
Single (1 bed)
1,103
Double (2 beds)
945
Suites
311

Location

Getting Here

Moon Palace Cancun has a privileged location at the beginning of the Riviera Maya. Just 12 minutes from the Cancun's International Airport and 45 minutes from downtown.
Distance from airport 5 mi
Parking in the area
Complimentary parking
Valet parking
Bus parking

Local Attractions

Cancun International Airport
Airport
10 mins
Moon Palace is conveniently located only 10 minutes away from Cancun International Airport.
Carretera Cancún-Chetumal Km. 22
Benito Juarez
Cancun, Quintana Roo, MX 77500
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Moon Palace Golf
Moon Palace Golf
Recreation
2 mins
Picture yourself driving, putting, and enjoying every moment of your game set in an unbelievably lush paradise. Play on a 27-hole Jack Nicklaus Signature Golf Course.
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19th Hole Bar
19th Hole Bar
Recreation
2 mins
Spoil your cravings with savory delicacies from sunrise to sunset—or after a round of golf.
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Aura Spa
Aura Spa
Recreation
2 mins
Take your pick from the latest spa services—massages, bath therapies, facials, and body treatments at our world-class spa.
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Fitness Center
Fitness Center
Recreation
2 mins
Stay on course with your fitness goals at Moon Palace Cancun. Our fitness center features popular cardio and resistance equipment, along with amazing views.
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FlowRider Double Wave Simulator
FlowRider Double Wave Simulator
Recreation
2 mins
Experience perfect waves every time and flex your surfing skills.
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Pickleball Court
Pickleball Court
Recreation
1 min
Four outdoor pickleball courts available.
Mini-Golf
Mini-Golf
Recreation
1 min
Dive into minigolf magic with our 18-hole course! Perfect your putt & enjoy the greens.
Noir Night Club
Noir Night Club
Nightlife
2 mins
The fun continues long after the sun sets at NOIR, a velvet-rope venue with chic European décor, live DJs, spacious dance floor, craft cocktails, and top-shelf beer and spirits.
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Sky Bar
Sky Bar
Nightlife
2 mins
Enjoy the elegance of a fine cocktail in this futuristic bar that offers a blend of sophistication with a reminiscence of a James Bond film.
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Wired Lounge
Wired Lounge
Recreation
2 mins
Put you game face on and choose from popular console video games while snacking on tasty sweet treats and savory bites.
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Affiliated Organizations (1)

Palace Resorts
Plan awe-inspiring meetings, incentives, conventions and events. When you choose Palace Resorts, you enjoy the benefits of an all-inclusive meeting wi

Additional Information

Cancellation Policy

Any reduction received 7 days or less is non-refundable minus rooms resold.

Additional details

Eats & Drinks: Moon Palace Nizuc: 6 restaurants, 4 bars Moon Palace Sunrise: 8 restaurants, 6 bars Golf Villas: 2 restaurants, 2 bars Things to Do: Moon Palace Nizuc: Outdoor pool, Spa, outdoor stage for evening shows Moon Palace Sunrise: Outdoor pool, Spa, NOIR Nightclub Wired Lounge, FlowRider® Double Wave Simulator Golf Villas: Outdoor pool, 27-hole Jack Nicklaus Signature course, and Spa

Weblinks

Moon Palace Cancun Frequently Asked Questions

Explore frequently asked questions from the Moon Palace Cancun regarding Health and Safety, Sustainability, and Diversity and Inclusion

Sustainable Practices

Please provide comments or a link to any publicly communicated Moon Palace Cancun's sustainability or social impact goals/strategy.
No response.
Does Moon Palace Cancun have a strategy that focuses on the elimination and diversion of waste (i.e. plastics, papers, cardboard, etc.)? If yes, please elaborate on your strategy of elimination and diversion of waste.
No response.

Diversity and Inclusion

For US hotels only, is Moon Palace Cancun and/or parent company certified as a 51% diverse owned business enterprise (BE)? If yes, please indicate which one of the following you are certified as:
No response.
If applicable, could you please provide a link to Moon Palace Cancun's public report on their commitments and initiatives related to diversity, equity, and inclusion?
No response.

Health and Safety

Were practices at Moon Palace Cancun developed based on health service recommendations from public governmental entities or private organizations? If Yes, please list which organizations were used to develop these practices.
No response.
Does Moon Palace Cancun clean and sanitize public areas and publicly accessible facilities (i.e. meeting rooms, restaurants, elevator banks, etc.)? If yes, describe any new measures that are taken.
No response.
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