About us
Sheraton Grand Chicago Riverwalk is centrally located to iconic experiences that make Chicago a one-of-a kind destination. The well-known hotel offers smart meeting space designs with easy to navigate stacked floors, natural light and abundant views of Chicago featuring the largest ballroom in the city (40,000 Sq. Ft.). Waterfront access and unique outdoor spaces stand out with the hotel sitting directly on the Chicago Riverwalk, recently transformed into a destination to taste, play and relax. The hotel team works to simplify interactions, exceed expectations and deliver seamless services to a wide range of clientele. Group customers are true business partners enjoying events where inspiration abounds and grand ideas are born. Welcome to Chicago!
Venue Details
Industry Ratings
Awards
Venue Highlights
Amenities
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (ocean or water)
- View (urban)
- Voicemail box
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Pet friendly
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
- AV capabilities
- Business center
- Video conference
- Health club
- Indoor pool
- Airport shuttle
- Bus
- Subway
- Taxi
- Train
- Dance floor
- Loading dock
- Piano
- Portable walls
- Staging area
- Calls (local)
- Calls (toll-free)
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (ocean or water)
- View (urban)
- Voicemail box
- Onsite catering
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Pet friendly
- Space (outdoor)
- Space (private)
- Space (semi-private)
- Wheelchair accessible
Need dates
Priority windows that venues prefer for hosting events
Seasonal Availability
Do you want to know if your event is during the high or low season? Check the season availability for this hotel.Meeting rooms
Meeting rooms
Meeting space
Meeting room floor plans
Guest rooms
Location
Getting Here
Local Attractions
Affiliated organizations (1)
Additional Information
Safety Information
Cancellation Policy
Cancellations received within a 72 hour window prior to arrival will be charged a 100% forfeiture amount. There may be additional applicable charges and taxes.
Additional details
Fast Facts: - 1218 Guestrooms - 57 Suites - 667 Double/Doubles, 494 Kings - 125,000 sq. ft. of stacked meeting space overlooking the Chicago River - Largest Ballroom in Chicago 40,000 Sq. Ft. - Exhibit Hall featuring 35,000 Sq. Ft. located on the Riverwalk Esplanade level - Outdoor event spaces & boat docking capability - Sheraton Club Lounge - Sheraton Fitness Featuring Indoor Pool & Sauna - FedEx Office Business Center - Onsite Food & Beverage Venues - Full Service Concierge - Marriott Bonvoy Rewards - Please see our catering menus here: https://mi.bookmarriott.com/e-menus/26394/view
Weblinks
Follow us
Venue resources
Sheraton Grand Chicago Riverwalk Frequently Asked Questions
Explore frequently asked questions from the Sheraton Grand Chicago Riverwalk regarding Health and Safety, Sustainability, and Diversity and Inclusion.
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
What measures are in place to allow for social distancing in fitness centers (e.g. equipment configuration, staggered usage times)? If no fitness center, please put N/A.
Has the fitness room cleaning routine been adjusted/increased? If yes, what new measures are included? If no fitness center, please put N/A.
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Does the property limit number of guests in restaurant, bar, or dining areas due to COVID19 or other pandemics? If yes, please provide details of how restaurant, bar, or dining areas limits capacity? If no restaurant or bar, please put N/A.
Has the public bathroom cleaning routine been adjusted/increased? If yes, what new measures are included?
Please include a link to your public report on community impact if applicable.
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
Report an issue with this venue profile to the Cvent Supplier Network.