Cvent Supplier Network

Hard Rock Hotel Cancun

Blvd. Kukulcan Km 14.5, Cancun, México, 77500
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Imagem do local
3D

Quem somos

To live like a rock star means being in the center of it all, and Hard Rock Hotel Cancun brings the action straight to your stage. This 12-story all-inclusive resort rises above the white sand beach and the Caribbean Sea with 600 rooms and suites, including signature Rock Star Suites with panoramic ocean or lagoon views and private balconies. The vibe hits every note: five international restaurants, five bars and lounges, a spa with outdoor palapa treatment areas, and a massive pool scene surrounded by authentic music memorabilia. Meeting and event space spans more than 16,000 square feet, built for conferences, banquets, and celebrations that deserve a spotlight. Just outside, the heart of Cancun’s Hotel Zone keeps shopping and nightlife within easy reach. Here, every guest is treated like a headliner, backed by service and experiences that make every program unforgettable.

Detalhes do local

CadeiaHard Rock Hotels & Casinos
MarcaHard Rock Hotels & Casinos
Construído em1988
Reformado em2024
Espaço total para reuniões16.423 pés quadrados
Quartos600
Tipo de localHotel

Classificações do setor

AAA
Northstar

Prêmios

Industry awards
Hard Rock Hotel Cancun continues to earn recognition from trusted travel sources and industry leaders: • U.S. News & World Report Best Hotels Ranking 2022 – Honored for excellence based on expert opinions, guest reviews, and overall ratings. • AMANC Quintana Roo Recognition 2021 – Awarded for community support with a donation benefitting children and families facing cancer. • Tripadvisor GreenLeaders Gold Status – Recognized for ongoing commitment to sustainable and eco-friendly hotel operations. • CPPSIT Sanitary Certification – State recognition for implementing preventive health and safety measures. • Quintana Roo Verde Environmental Certification – Acknowledged for compliance with environmental regulations and best practices. • J.D. Power North America Hotel Guest Satisfaction Award 2021 – Ranked number one among Upper Upscale Hotel Chains. • Travvy Awards Silver Winner 2021 – Recognized as one of Mexico’s best spa and wellness resorts. • Cristal International Standards Award – Certified for exceptional levels of health, safety, and hygiene. • Tripadvisor Travelers’ Choice 2021 – Awarded based on consistently exceptional traveler reviews.

Destaques do local

3D Event Space
Cvent Photo-realistic 3D Event Spaces give planners the ability to realize their vision down to the finest detail.

Comodidades

Características do quarto e serviços de hóspedes
  • Acesso à Internet
  • Armazenamento de bagagem
  • Caixa postal
  • Chamadas (ligação gratuita)
  • Chamadas (local)
  • Serviço de lavandaria
  • Serviço de quarto
  • Serviços de concierge
  • Vista (jardim)
  • Vista (mar ou lago)
Instalações
  • Acessibilidade para cadeira de rodas
  • Espaço (área externa)
  • Espaço (privado)
  • Estadia prolongada
  • Loja de presentes no local
  • Pets permitidos
  • Restaurante no local
  • Segurança no local
  • Serviços de bufê no local
  • Tudo incluído

Sustentabilidade

Este local é certificado como ecologicamente responsável pelo BeCause, uma organização independente em colaboração com a Cvent.

Certificados (1)

Certificações de sustentabilidade
EarthCheck Certified
Sustainability level: Certified Platinum

Certification body: EarthCheck

Emitida em: 08/10/2025 Expira em: 08/10/2026

Salas de reuniões

Espaço total para reuniões
16.423 pés quadrados
Maior sala
12.393 pés quadrados
Espaço (privado)
16.423 pés quadrados
Salas de reuniões
14
Segunda maior sala
3.089 pés quadrados
Espaço para exposições
16.423 pés quadrados
Espaço (área externa)
13.233 pés quadrados
Capacidade de pessoas em pé
1.200
Capacidade de assentos
1.200
Explorar salas de reuniões
Explorar salas de reuniões
Encontre a sala perfeita com gráficos de configuração e plantas baixas interativas em 3D.

Espaço para reuniões

Plantas baixas das salas de reuniões

Infinity Terrace
Rock n Roll Ballroom
Cancun 1-5
Cancun Ballroom
Rock 1-4
Caribe Ballroom

Quartos

Total de quartos
600
Solteiro (1 cama)
272
Casal (2 camas)
306
Suítes
22

Localização

Como chegar

The countdown to your event begins the moment wheels hit the runway. Hard Rock Hotel Cancun sits just 12 miles from Cancun International Airport (CUN), which means the resort is only about a 20-minute ride away. Guests trade baggage claim for beach views faster than the opening chords of their favorite song. Your Ride Options • Private and shared transfers can be arranged in advance through trusted providers, making group arrivals smooth and stress-free. • Taxis are always available right outside the airport terminal. No matter how you roll in, the Hotel Zone location keeps the energy of Cancun close and the turquoise Caribbean Sea right at your feet.
Distance from airport 12 mi
Estacionamento na área
Estacionamento cortesia
Serviço de manobrista

Atrações locais

Contoy Swim-Up Pool Bar
Contoy Swim-Up Pool Bar
Vida noturna
Isla Mujeres
Isla Mujeres
Recreação
Set sail aboard a first-class boat to Isla Discovery Beach Club on the island of Isla Mujeres. Enjoy snorkeling along one of the most beautiful coral reefs in the world and swim among an eye-popping variety of colorful fish. A delicious lunch buffet will be served in an open-air restaurant facing the spectacular waters of the Mexican Caribbean. After lunch, go shopping in the nearby downtown area for handmade arts, crafts and apparel.
Tulum
Tulum
Ponto de referência histórica
18 km
Tulum is the archaeological site of a Pre-Colombian Maya walled city. At the time was one the most important commercial trading ports. The ruins are perched on a cliff top overlooking the Caribbean Sea; among them El Castillo "The Castle", is one of the most impressive buildings at one time a temple and a fortress. A guided tour at the archaeological site lasts 2 hours. Later you will visit Aventura Cove Palace where you will be able to enjoy the facilities and have lunch at one of its restaurants.

Nearby vendors

Destination Mexico
Destination Mexico
multi-city
Welcome to Destination Mexico the premier Destination Management Company in Mexico. Since 1988 we have been at the forefront of top-class service in all aspects of incentive/conference work and our reputation is second-to-none in these areas. We invite you to take a look through our website and see for yourself why we consider ourselves to be the leaders in DMC services in Mexico and why so many clients have chosen to work with us and then come back again and again to partner with us.
Atividade
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IVI THE DMC
IVI THE DMC
multi-city
Since 1986, IVI THE DMC has provided destination management services in Mexico. IVI DMC provides to the Meeting Planner the security of an efficient and stable business organization that relies on: - Strong management systems, - Financial stability, - Quality Standards based on ISO 9001:2015 - An extensive protection of having full coverage Liability Insurance, - Internal supplier management processes that certify every one of the previously selected suppliers and their services offered, - Our professional and experienced people, who follow our internal educational program to assure exceptional product knowledge and creative solutions, - Giving back through Amigos of the Planet Foundation. Our capabilities include designing and providing program logistics such as registration services, professional staffing, housing assistance, transfers, hospitality desk service, photography, gift items; special events, décor, light, sound, entertainment; recreational sports, team-building activities, pre/post event tours, dinner programs, site inspections, VIP arrangements and more. In summary, we are confident we will exceed your expectations. Our mission is to earn and maintain our clients’ trust at each one of our IVI DMC destinations by showing them that their goals are our goals, and by delivering services that exceed industry standards and customer expectations. We meet client needs by providing exceptional product knowledge, creative solutions, cost effectiveness, and value in every measurable way, documented by more than 9,103 testimonials. WE MAKE YOU LOOK GREAT!
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Terramar, a DMC Network Company
Terramar, a DMC Network Company
multi-city
Terramar DMC is a comprehensive destination management and event company proudly celebrating over 30 years in business. Renowned for its outstanding service, Terramar has secured its position as one of the most esteemed destination management companies (DMCs) within the meetings and incentive industry. It operates seven offices across 15 destinations in three countries. With local teams deeply integrated into the communities they serve, Terramar delivers remarkable service and innovative solutions for clients in the incentive, corporate, and association sectors. Terramar's services encompass transportation, tours, team-building, gifting, event staffing, program logistics, decor and event design, entertainment, corporate social responsibility (CSR), speaker coordination, sustainability initiatives, and more.
Atividade
Comodidades/presentes
Entretenimento contratado
+3
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Tropical Incentives DMC - Cancun & Riviera Maya
Tropical Incentives DMC - Cancun & Riviera Maya
multi-city
With over 40 years of experience in the industry, we excel in the planning and management of: Incentive travel Conventions and conferences Corporate meetings Events for corporate groups Our capabilities extend to coordinating activities for groups ranging from 20 to over 4,000 individuals. We pride ourselves on our robust infrastructure, meticulous planning, and top-tier services. What sets us apart? A dedicated team of over 200 meeting tourism experts is at your service, ready to ensure the success of your event. A North America Sales Director that is your single point of contact to ensure consistency and ease of doing business. Strong network of destinations and connections We operate in 7 destinations in Mexico and 3 in the Dominican Republic. Strategic and commercial alliances with over a thousand resorts, hotels, convention centers, restaurants, and tourist parks.
Atividade
Comodidades/presentes
Entretenimento contratado
+3
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Rythm EFX Event Design & Fabrication
Rythm EFX Event Design & Fabrication
multi-city
Based centrally in Denver, CO, as the trusted immersive production partner for Fortune 500 companies since 2012. We deliver stunning premium AV and in-house custom scenic fabrication nationwide, so your event feels seamless, looks incredible, and saves you money through smart bundling and single-point coordination. Clients keep coming back because we make production effortless, making planners look brilliant with stunning events their leadership loves.
Atividade
Entretenimento contratado
Logística/decoração
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The Speaking Guild
The Speaking Guild
Worldwide
The Speaking Guild: Elevate your events with top-tier, engaging speakers who inspire and captivate.
Entretenimento contratado
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Go! Running Tours ApS
Go! Running Tours ApS
multi-city
Sustainable and healthy: Make your conference unforgettable with activities that boost well-being and lower carbon footprints. Explore the world on the run with expert local running guides.
Atividade
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Landry's Dining Brands
Landry's Dining Brands
multi-city
Landry's, Inc., is a privately held American multi-brand dining, hospitality, entertainment, and gaming corporation headquartered in Houston, Texas. Landry's, Inc., owns and operates more than 600 restaurants, hotels, casinos, and entertainment destinations in 35 U.S. states and the District of Columbia.
Restaurante/bar
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TENFOLD STYLE
TENFOLD STYLE
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Tenfold Style is a comprehensive event design studio. From concept to execution, we are passionate about distinctive design. Collaboating for the best results. We create original concepts and dramatic environments specific to your vision.
Atividade
Logística/decoração
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Marketing Excellence Inc
Marketing Excellence Inc
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As an event management and Destination Management Company (DMC), Marketing Excellence specializes in providing expert knowledge and logistical support for corporate events in San Diego, Los Angeles, New York City, Puerto Rico and Cabo San Lucas Mexico. We assist by handling venue selection, transportation, accommodations, and unique local experiences tailored to your event’s goals. Marketing Excellence also coordinates activities, manages on-site operations, and ensures cultural and logistical nuances are addressed seamlessly. Whether it’s a corporate retreat, incentive trip, conference, or social event, Marketing Excellence enhances your event by delivering customized, memorable experiences while saving time and ensuring efficient execution.
Comodidades/presentes
Logística/decoração
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Organizações afiliadas (1)

Hard Rock Hotels
Hard Rock Hotels promise unique meeting locations around the world all fully equipped to create seamless, professional and extraordinary events.

Informações adicionais

Additional details

At Hard Rock Hotel Cancun, the all-inclusive promise is more than a tagline. It is the full access pass that keeps every guest and every group running at high volume without missing a beat. • Private group functions hit the right note with no surcharge when using hotel menus in meeting rooms and outdoor venues. Specialty setups such as beach events or suite functions may include surcharges, and those details are always shared in advance. • Complimentary Wi-Fi is available across the property, from guest rooms and public spaces to meeting venues, so every attendee stays connected. • Unlimited phone calls to the continental US, Canada, and within Mexico are part of the package, keeping communication seamless. • 24-hour room service ensures late-night snacks or early-morning fuel are only a call away. • Taxes, porterage, and maid gratuities are included, giving planners peace of mind that the rate truly covers it all. • Bars and lounges pour top-shelf spirits as part of the experience, and all meals are included whether served in private function spaces or in the resort’s restaurants. • Minibars are refreshed with bottled water, soda, juice, and domestic beer so guests always have a backstage stash on hand. • Most on-property sports and activities are included, from poolside action to fitness at Body Rock® Gym. Golf, spa treatments, motorized water sports, and select tours are available at an additional cost, giving groups plenty of opportunities to customize the experience. Every guest is treated like a headliner, and every planner can count on the extras that turn a program into a full-production show.

Links da Web

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Recursos do local

Perguntas frequentes sobre Hard Rock Hotel Cancun

Explore as perguntas frequentes sobre Hard Rock Hotel Cancun com relação a Saúde e Segurança, Sustentabilidade, Diversidade e Inclusão

Práticas sustentáveis

Forneça comentários ou um link para quaisquer metas/estratégias de sustentabilidade ou impacto social do Hard Rock Hotel Cancun comunicadas publicamente.
Sem resposta.
O Hard Rock Hotel Cancun tem uma estratégia que se concentra na eliminação e no desvio de resíduos (ou seja, plásticos, papéis, papelão etc.)? Em caso afirmativo, descreva detalhadamente sua estratégia de eliminação e desvio de resíduos.
Sem resposta.

Diversidade e Inclusão

Somente para os hotéis dos EUA, o Hard Rock Hotel Cancun e/ou sua matriz está credenciada como um empreendimento comercial (BE) de propriedade diversa (com 51% de participação de indivíduos ou grupos minoritários)? Em caso afirmativo, indique qual das seguintes certificações você possui:
Sem resposta.
Se aplicável, poderia fornecer um link para o relatório público do Hard Rock Hotel Cancun sobre os seus compromissos e iniciativas relacionados com a diversidade, equidade e inclusão?
Sem resposta.

Saúde e segurança

As políticas do Hard Rock Hotel Cancun são formuladas de acordo com sugestões de serviços de saúde feitas por organizações públicas ou privadas? Em caso afirmativo, relacione quais organizações foram utilizadas para desenvolver essas políticas:
Sem resposta.
O Hard Rock Hotel Cancun limpa e higieniza as áreas públicas e instalações de acesso público (ou seja, salas de reuniões, restaurantes, elevadores etc.)? Em caso afirmativo, descreva as novas medidas tomadas.
Sem resposta.
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