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Compare proposals and book your ideal event spaceFour Seasons Hotel Hangzhou at West Lake





About us
Welcome to Four Seasons Hotel Hangzhou at West Lake. In China’s most picturesque setting, Four Seasons reveals an intimate lakeside village, melding centuries of tradition with chic contemporary style. Convenient to business and shopping, discover a tranquil enclave, woven with ponds, streams and lagoons.Elevate your business gatherings in China’s most picturesque setting, within Hangzhou’s most prestigious hotel. Meet in refined, high-tech function spaces overlooking lakeside gardens, then gather in the elite banquet room, or dine in a private pavilion at Jin Sha.
Venue Details
Industry Ratings
Awards
Amenities
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- Onsite restaurant
- AV capabilities
- Business center
- Health club
- Indoor pool
- Outdoor pool
- Spa or salon
- Taxi
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- Room service
- View (garden)
- Onsite restaurant
- AV capabilities
- Business center
- Health club
- Indoor pool
- Outdoor pool
- Spa or salon
Meeting rooms
Meeting rooms

Meeting space
Name | Room size | Ceiling height | Maximum capacity | U-Shape | Banquet rounds | Cocktail rounds | Theater | Classroom | Boardroom | Hollow square |
|---|---|---|---|---|---|---|---|---|---|---|
Ballroom | | 3,444.5 sq. ft. 86.6 x 40.0 sq. ft. | 15.1 ft. | 280 | 60 | 180 | 200 | 280 | 150 | 50 | 70 |
Ballroom Pre-function | 1,291.7 sq. ft. 108.3 x 41.0 sq. ft. | 15.1 ft. | 50 | - | - | 50 | - | - | - | - |
Willow | | 753.5 sq. ft. 43.3 x 19.0 sq. ft. | 9.8 ft. | 40 | 32 | 30 | 40 | 40 | 20 | 30 | - |
Maple | | 538.2 sq. ft. 28.5 x 18.4 sq. ft. | 9.8 ft. | 20 | 14 | 20 | 20 | 20 | 12 | 12 | 8 |
Pine | | 538.2 sq. ft. 28.5 x 18.4 sq. ft. | 9.8 ft. | 20 | 14 | 20 | 20 | 20 | 12 | 12 | - |
Location
Getting Here
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Affiliated Organizations (1)

Additional Information
Cancellation Policy
Cancellations for a guest room reservation must be received 24 hours prior to 4:00 pm on the expected day of arrival. Policies may differ by arrival date and room type. If cancellation of a guaranteed reservation is not received by the required date, the Hotel will charge for one night's accommodation. Cancellations for a reservation during blackout dates must be received 48 hours prior to 4:00 pm on the expected day of arrival. Full charges for room and service charges will be applied for any shortening of stay during blackout dates. For details of cancellation policies and deposit requirements, please check at time of booking.
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Four Seasons Hotel Hangzhou at West Lake Frequently Asked Questions
Explore frequently asked questions from the Four Seasons Hotel Hangzhou at West Lake regarding Health and Safety, Sustainability, and Diversity and Inclusion
Sustainable Practices
Diversity and Inclusion
Health and Safety
Please explain, if applicable, the carbon offsetting options you offer to corporations.
NA
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to sustainability and social impact goals and initiatives.
esg.team@fourseasons.com
Has your hotel taken steps to reduce single-use plastics, such as removing plastic straws (except upon request for guests with disabilities), stirrers and cotton buds? If yes, please provide detail as to the steps you have taken to reduce single use plastics?
Yes, We are committed to eliminating single use plastics from the guest experience. All of our hotels have taken significant steps to remove plastics, including water bottles, miniature bathroom toiletries, and plastic F&B items.
Does your hotel generate (onsite) or purchase (offsite) renewable energy (beyond your utility's standard offerings)? If yes, please describe your practices for generating or purchasing renewable energy.
No
Does your hotel engage in activities to protect & restore the natural environment in which it is located (i.e. trees planted, coral reef restored, etc.)?
Yes
Will your hotel be imposing any additional fees for cleaning services? If yes, please specify those fees.
No
Are specific cleaning/disinfection routines in place for pillows, duvets and their covers, headboard, bathrobe etc.? If yes, please describe.
Yes, Bed linens, terry bagged and sealed before being transported to be laundered between guests. Soiled linen removed before clean linens brought into room. Room attendants wear and change gloves regularly, including after touching soiled linens.
Please include a link to your public report on community impact if applicable.
https://www.fourseasons.com/content/dam/fourseasons/images/web/PDFs/2022-ESG-Report.pdf
Please provide any other comments you wish to make regarding your efforts/initiatives to obtain certification in these programs.
Four Seasons is a member of the Global Sustainable Tourism Council (GSTC) and we recommend that our hotels pursue certification aligned with GSTC-Recognized standards.
Please provide, if applicable, an e-mail address for a contact who can address any follow up questions relating to diversity, equity, and inclusion.
esg.team@fourseasons.com
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