Q Shelter Weekly Bulletin
Wednesday, 22 April 2020
Q Shelter Updates & Events
The Service Integration Initiative is now live on The Deck!
The Deck resource hub now features information about your regional care coordinators, link to join your local care coordination groups, as well as information on how to join regional COVID-19 Learning Exchange sessions. 
Click this link to visit The Deck and find out more!
The Many Voices of COVID-19's impact
Q Shelter is always listening to the many voices in the housing and homelessness sector.
Diverse perspectives and experiences inform our engagement with a broad range of interests including government, community and private sectors. It is particularly significant now with impacts on society’s response to this pandemic affecting lives and the operation of services in our sector.
Q Shelter has been developing contacts, training and activities with people experiencing housing insecurity or who are without a home living in unsuitable precarious situations. These activities encompass peer leadership, peer to peer connections as well as peer led and informed movements.  
The aim is to engage people with lived experiences of homelessness or housing insecurity. Some are now tenants in community, social and other tenures. 
Our current connections include older women, people without residency status, income or work rights and tenants of community and social housing.  
Since the introduction of policy and program responses to COVID-19 there are many more people experiencing even greater levels of insecurity related to health, housing and loss of income. 
We are keen to hear how the COVID-19 lock down, physical distancing and other safety measures are impacting the lives of tenants in community and social housing or who have no secure or safe housing options at this critical time. 
Call Q Shelter on (07) 3831 5900 and ask for Maggie Shambrook.
Consent for this participation could be arranged by a service provider and details provided via email to 
The engagement will be tailored to suit the person involved. The stories shared will inform Q Shelter's ongoing policy and program responses. We will publish de-identified summary of key themes and issues. 
Asset Managers Network Meeting
Q Shelter invites you to register your interest for the revised Asset Managers Network Meeting
The network provides an opportunity for asset managers to share information and best practice, as well as inform government policy and regulatory changes. It also provides the opportunity for organisations to share expertise and knowledge relating to COVID-19.
Friday 24 April 2020
10.30am - 11.30am
Register here for this meeting - it will be held by teleconference with details emailed to participants once they have registered.
HOW movement goes live
Housing Older Women (HOW) is being led by older women with lived experience of housing insecurity and homelessness.
HOW is supported by people with expertise, skills, knowledge and connection to other organisations wanting to support the vision, goals and targets of the HOW Movement. 
Q Shelter has initiated this engagement and continues to provide support as HOW builds its operation, connections and strategies. 
The first forums was held in December 2019 and the second in February this year. There are over 60 people connecting with this effort. 
COVID-19 measures mean we are now having fortnightly Zoom meetings. These lively screen gatherings ensure we maintain momentum and build the platform from which targets will be met. We invite you to join us.
If you are not already registered and would like to check out this exciting and dynamic movement please register by clicking here.  
You will receive regular updates, invitations, discussion papers and other information valuable for you, family members and colleagues.  
For more information please call Maggie Shambrook on 0413 594 706 or email
COVID-19 udate and all the latest is on The Deck
The Deck web resource has the most recent information for people working in the housing and homelessness sector.
Click here for important updates for the housing and homelessness sector including
· Infection prevention and Personal Protective Equipment (PPE) resources 
· Regular updates from Qld Health about personal health & safety 
· Information for tenants affected by COVID-19 
· Mob Strong Debt help for Aboriginal and Torres Strait Islanders 
· The latest information from the Q Shelter learning exchange 
· Supporting children during COVID-19 
Click here to see all resources available on The Deck
COVID-19 Learning Exchange Teleconference
Q Shelter is continuing with weekly COVID-19 Learning Exchange Teleconferences and regional care coordination groups.
The COVID-19 Learning Exchange Teleconference is held at 4.00pm every Tuesday and you can register for this teleconference here.
Sector Update & events
Australian Housing and Urban Research Institute update
AHURI are keeping the housing and homelessness sector informed about the latest COVID-19 responses from government and the sector. AHURI also continues to focus on other issues during coronavirus.
Click here  to see the full range of issues covered by AHURI including
1. COVID-19 Resources 
2. Youth Homelessness research 
3. Webinar: Youth Homelessness Research
Queensland Government balances property owner and tenant concerns
The Residential Tenancies Practice Guide COVID-19 has been released following further consultation with property owners after a strong backlash with the release of coronavirus measures last week. 
The Government has worked with industry stakeholders to establish guidelines to implement the moratorium on evictions decided by National Cabinet. 
Queensland Minister for Housing and Public Works Mick de Brenni says they have taken into account concerns from Queensland property owners and tenants.
Q Shelter will be on a new COVID-19 Housing Security Sub-Committee along with the Residential Tenancies Authority, Real Estate Institute of Queensland, Tenants Queensland and QCOSS.
 A summary of the Guidelines includes:
  • Threshold criteria to qualify for the application of the COVID-19 rental response that includes a 25 per cent reduction in income or where rent exceeds 30 per cent of the tenant’s income.
  • Tenants can be asked to provide the same proof of finances to property managers just as they would when starting a tenancy.
  • Clear guidance on access for the sale of the property, virtual rental inspections and access for essential repairs and maintenance.
  • A 75 per cent income loss threshold before a tenant can end a tenancy with a 7-day cap on break lease fees.
  • Limiting any extension on the term of a tenancy agreement during the COVID-19 period to September 30, 2020 unless agreed otherwise by the owner and tenant, or there is an appropriate ground to end the tenancy.
Click here for full details on the Queensland Government's Residential Rental Hub.
News Updates
Parliament must pass comprehensive renter protecton package
The Queensland Council of Social Service says it is disappointing that the Queensland Government’s intentions for housing and homelessness were misconstrued last week.
QCOSS supports the renter protection package announced by the state government to ensure no tenant in Queensland finds themselves without a home due to the impacts of the COVID-19 crisis.
Read the QCOSS media release here  
Breaking down rental coronavirus packages across the states and territories for tenants and landlords.
Australia's 8 million residential renters are affected by the patchwork of laws that leave both tenants and landlords with questions and growing problems writes Daniel Ziffer, ABC News 
Prime Minister Scott Morrison’s eviction ban needs to be passed into law by each state and territory parliament. Tenants in financial trouble are urged to negotiate a rent reduction with their landlords but there's no Plan B for if the landlord refuses.
Read the full article here 
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515 Wickham Terrace  (PO Box 214)
Spring Hill,  QLD  4004 
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